
NFP and Supported Housing sector consultant
Croydon, United Kingdom

NFP and Supported Housing sector consultant
Croydon, United Kingdom
A skilled manager in the voluntary sector, both in homelessness and community development charities in the UK and abroad. Strong skills in leadership development, facilitation and training, action learning and organisational development, project management and partnership development. Able to turn around services and manage change at a strategic level. Wide knowledge of outcome focused support models, homeless prevention services and client risk management.
Facilitation and training, client risk management, partnership development, needs mapping, service design, quality system design.
(Non-Profit Organization Management industry)
May 2008 — Present (1 year 7 months)
Available for short or long contracts, focusing on organisational development and project management, in particular facilitating management development and quality systems improvement. Also available for interim operations management.
Assignments include:
- Senior Strategy Consultant for South London YMCA
- Facilitating the development of an NFP organisation's business plan
- Project Management of new business at Metropolitan Support Trust
- Setting up a volunteer service providing ESOL support
- Project managing implementation of an ICT strategy
- Training front line staff in support work
- Running an action learning set for managers
- Project Manager, Assessment & Outcomes Project, Centrepoint
- Reviewing the volunteering and mentoring functions within an NFP organisation
(Non-Profit; 201-500 employees; Non-Profit Organization Management industry)
August 2002 — May 2008 (5 years 10 months)
Centrepoint is a national youth homelessness charity. I managed their emergency and rough sleeper's services, led on corporate relationships with Westminster, Lambeth, Peabody Housing Association, Soho Housing Association, ProspectUs, and Caterplus. Delivered training for front line staff, facilitated in house management development programme based on action learning and coaching. Led several projects, including move on from hostels to the private rented sector, development of outcomes measures, review of Centrepoint's "toolkit" for delivering support services to young homeless people.
(Non-Profit; 11-50 employees; International Trade and Development industry)
May 1999 — March 2002 (2 years 11 months)
Working for the community development charity owned by the Kalahari San in Botswana. Office and finance management, set up and management of savings and loans project, desing of HIV/AIDS project in alliance with local and international NGOs.
(Non-Profit; 501-1000 employees; Non-Profit Organization Management industry)
April 1997 — March 1999 (2 years )
Management position at a direct access hostel for single homeless men, managing 45 staff and a budget of £1.2 million.
Master of Business Administration , Business Management , 2008 — 2009
Course completed May 2009, 3 Distinctions and one Merit from the 4 post Diploma courses. Overall Distinction.
Diploma in Business Administration , Business Management , 2005 — 2007
BA (Hons) , English Literature , 1983 — 1986
SF Writing (short stories and novels), yoga, chess, RPG