Web Designer/Developer and Technical Writer
Toronto, Canada Area
- Current
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- Training Specialist at Canadian Tire Corporation, Limited
- Documentation Specialist/Support Representative at Joyent
- Past
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- Technical Writer at Canadian Tire Corporation, Limited
- Technical Writer and Web Designer at Marshal Macklin Monaghan Limited
- Education
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- Ryerson University
- Seneca College
- University of Toronto
- Recommended
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1 person has recommended Christopher - Connections
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45
connections
- Industry
- Internet
- Websites
Christopher Horrell’s Summary
Christopher Horrell’s Specialties:
Technical Writing, Web Design, Information Architecture, Content Management, Knowledge Management, Usability, XHTML, CSS, XML, FrameMaker, RoboHelp, Unix, PHP, Java, JavaScript, Process Analysis, Adobe Presenter
Christopher Horrell’s Experience
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Training Specialist
Canadian Tire Corporation, Limited
(Public Company; 1001-5000 employees; ctr.a; Retail industry)
January 2006 — Present (2 years 11 months)
• Designed, created, and currently maintain a website and companion CD for store staff to quickly and efficiently access documentation. The website is accessible to all stores across Canada and utilizes a JavaScript based search engine
• Coordinated the retrieval and conversion of POS backup tapes from Canadian Tire in order to comply with current PCI standards
• Created an RFI for the selection of a new chip-on-card capable PIN pad
• Coordinated an investigation into a knowledge base application for the Retail Systems Service Desk -
Documentation Specialist/Support Representative
Joyent
(Privately Held; 11-50 employees; Internet industry)
2005 — Present (3 years)
• Converted old knowledge base content into a new wiki-based system for updated Solaris-based shared hosting environment
• Maintained and edited the customer knowledge base to support shared hosting environment
• Responded to customer support tickets to assist in the setup of Ruby on Rails applications (under Lighttpd and Mongrel), and PostgreSQL databases -
Technical Writer
Canadian Tire Corporation, Limited
(Public Company; 10,001 or more employees; Retail industry)
December 2000 — January 2006 (5 years 2 months)
* Currently researching Content Management Systems for a website for Corporate IT to manage documents, information, and workflow
* Frequently perform online research for various projects on a variety of technical subjects as part of my role as documentation specialist.
* Produced documentation, manuals, and process flows for a variety of projects and assignments.
* Redesigned website for Retail Systems documentation (manuals and references).
* Designed website demo for advance flyer delivery to stores and currently involved in on-going demo.
* Created an MS Access database to assist in the maintenance of an online help system. -
Technical Writer and Web Designer
Marshal Macklin Monaghan Limited
(Public Company; 201-500 employees; Architecture & Planning industry)
January 2001 — January 2002 (1 year 1 month)
* Created paper based manual for marketing database
* Assisted in the set-up and management of a central database for marketing and proposal generation
* Edited and maintained corporate website
Christopher Horrell’s Education
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Ryerson University
Software Engineering 2008 — 2010 (expected)
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Seneca College
Post-Diploma Certificate, Technical Communications (Technical Writing), September 2000 — August 2001
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University of Toronto
Bsc., Psychology & English, September 1994 — November 1999
Additional Information
Christopher Horrell’s Websites:
Christopher Horrell’s Interests:
new technology, open source software, blogging, music, internet, running, web design
Christopher Horrell’s Groups:
CIRA, Habitat for Humanity, Society for Technical Communication, TextDrive VC200
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University of Toronto Alumni -
Joyent -
Web Standards Design + Development -
Textpattern Professionals
Christopher Horrell’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- expertise requests
- business deals
- getting back in touch
