
Director: Charity First Foundation, Inc., President: American Marketing, CEO Principled Retail Solutions
Greater Chicago Area

Director: Charity First Foundation, Inc., President: American Marketing, CEO Principled Retail Solutions
Greater Chicago Area
District Trainer in charge of training new employees in Customer Satisfaction, Corporate Policy, and Job Training for Chicagoland Region.
Served as a training manager for new store managers.
Administered course in proper mystery shopping techniques and customer service satisfaction to identify hot-button issues for store managers.
Job performance appraisals, analysis of proper store standards in the areas of merchandising and customer service, conflict management, training of new employees.
(Non-Profit Organization Management industry)
July 2006 — Present (3 years 1 month)
Nonprofit organization dedicated to serving the disabled and disadvantaged throughout the country.
(Fund-Raising industry)
May 2004 — Present (5 years 3 months)
Development of free, innovative fund raising solutions for nonprofits throughout the United States
(Management Consulting industry)
January 2004 — Present (5 years 7 months)
Assist local businesses in all areas of marketing, merchandising, and human resources management. Specializing in maximizing overall customer satisfaction.
(Public Company; 5001-10,000 employees; PETC; Retail industry)
September 1999 — January 2004 (4 years 5 months)
1900 — 2012 (expected)
1900 — 2012 (expected)
business 1994 — 1994
1991 — 1994
1989 — 1991
HS Diploma , Business , 1985 — 1989
NASCAR, bowling, Chicago Cubs, Chicago Bears, golf, tennis
Active member of St. Catherine of Siena church