CAD Administrator at Acadian Ambulance
Lafayette, Louisiana Area
CAD Administrator at Acadian Ambulance
Lafayette, Louisiana Area
IT specialist and systems administrator with a diverse background in supporting law enforcement, fire service and emergency management
SQL server database administration, web design and layout, Photoshop website design, law enforcement application support, fire department application support, emergency management application support
(Privately Held; Hospital & Health Care industry)
July 2009 — Present (5 months)
(Information Technology and Services industry)
July 2005 — July 2009 (4 years 1 month)
Responsible for the daily operation of the Computer Aided Dispatch (CAD) system which included
maintaining system databases on the SQL server, tracking and taking assertive action to correct system-related and
interface-related issues, monitoring and escalating issues submitted for vendor resolution, coordinating and
providing system training, and coordinating upgrades with all parties involved including the vendor; responsible
for Emergency Management systems; supported various applications including ETeam, Salamander and Tier II; modified, developed
and implemented CAD and EM applications modules in association with the vendor; maintained and supported all
interfaces for the CAD system which included AVL/GPS, Records Management, CAD2CAD (interface with
Mecklenburg County EMS Services), ANIALI (phone system), paging, station printing, station alerting, and
mobile; advised and worked with the fire department command staff on various projects.
(Religious Institutions industry)
2005 — 2007 (2 years )
(Law Enforcement industry)
March 2002 — June 2005 (3 years 4 months)
Primarily responsible for software-related issues in the criminal and civil divisions including but not limited to
imaging systems, accounting packages such as QuickBooks and Great Plains, and proprietary civil office software
packages; assisted with the network, hardware, and mobile data terminals (MDT's); developed and maintained the
sheriff's office website; developed and maintained Access and SQL databases/servers; provided technical
assistance on office-wide issues and projects such as serial killer taskforces, video surveillance, and undercover
operations.
ISDS , Management Information Systems , 1996 — 2001
LSU football, playing guitar, sports, experiencing different cultures, community service