Christine Young

Current

Owner, Writer at The Bean Blog
Presale Project Manager at Verizon

Past

Blogger/Writer at b5media
Senior Contract Analyst at Verizon

Education

University of Iowa - Henry B. Tippie College of Business
Kirkwood Community College

Connections

50 connections

Industry

Telecommunications

Websites

Christine Young’s Summary

Project Manager with excellent communication. Ability to work with several business groups to meet company goals. Strong analytical skills. Proficient writer and editor.

Experienced team leader, bringing enthusiasm and energy into group efforts.
Ability to work well both independently and in a team environment.
Effective planning and organizational skills.
Ability to successfully manage multiple projects and priorities.
Proven capability to approach problems effectively and offer innovative and practical solutions.
Creative web design with focus on search engine optimization (SEO).

Christine Young’s Specialties:

Contract negotiation, billing

Microsoft Access, Excel, Powerpoint and Word, Lotus 123, WordPerfect

HTML, XHTML, CSS, Javascript, PHP, WYSIWYG layout tools, Photoshop, Illustrator, Dreamweaver

Christine Young’s Experience

Owner, Writer

The Bean Blog

(Writing and Editing industry)

May 2004 — Present (5 years 7 months)

Blogging about raising a large family, being a working mom, parenting and step-parenting as well as some Op-Ed pieces. Roughly 9,000 visitors a month.
Presale Project Manager

Verizon

(Public Company; 10,001 or more employees; VZ; Telecommunications industry)

December 2003 — Present (6 years )

* Manage a base of 25 global customers representing over $1 billion in annual revenue, reviewing contracts for billing supportability.
* Impact more than 30% of deals each month finding automated solutions to meet customer’s needs.
* Analyze trends to identify the need for enhanced billing support and/or product capability awareness.
* Published user guides to demonstrate new software/tools.
* Communicate presale goals/expectations via presentations to groups of 20-30 sales representatives at a time.
Blogger/Writer

b5media

(Privately Held; Online Media industry)

January 2008 — March 2009 (1 year 3 months)

Researched & wrote articles about raising tweens and teenagers.
Worked with corporations on product reviews and giveaways.
Increased readership by 30%, to more than 15,000 pageviews per month, by utilizing efficient SEO practices.
Senior Contract Analyst

Verizon

(Public Company; 10,001 or more employees; VZ; Telecommunications industry)

April 1998 — December 2003 (5 years 9 months)

* Supported 9 commercial customers with approximately $2 million in annual revenue, providing monthly usage
reports and calculating monthly credits/debits.
* Increased efficiency by 91 hours per month with the creation of specialized reports and MS Access queries.
* Wrote training documentation and taught new hire classes for 50+ new employees.
* Led team as a point of contact on billing issues and contract interpretation.
* Participated in user acceptance testing during three software developments.

Christine Young’s Education

University of Iowa - Henry B. Tippie College of Business

BBA , Marketing , 2005 — 2009
Kirkwood Community College

AA , Business Administration , 1994 — 1998