Field Technical Sales Support at Lenovo
Dallas/Fort Worth Area
- Current
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- Field Technical Sales Support at Lenovo
- Past
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- Sales Engineer at ImageWare Systems
- Pre Sales Engineer at Compuware
- Bilingual Elementary Teacher at Dallas Independent School District
- Pre Sales Engineer at Ethentica
- Programmer Analyst at Ajilon
- Programmer Analyst at AT&T
- Education
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- DISD Alternative Certification Program
- The Chubb Institute
- Rutgers, The State University of New Jersey-New Brunswick
- Hackensack High
- Hackensack High School
- Connections
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40
connections
- Industry
- Computer & Network Security
- Websites
Chris Puglisi’s Summary
SALES ENGINEER
Accomplished Pre & Post Sales Engineer with superior analytical skills and a strong commitment to customer service. Experienced at analyzing issues and implementing systems to increase customer satisfaction, quality, and efficiency. Uses extensive planning skills to effectively translate strategic business needs into effective tactical goals. Seeking challenging role as a Pre Sales Engineer for a leading software provider. Fluent in Spanish.
Chris Puglisi’s Specialties:
Biometrics, Pre Sales, presentations, QA, Automated testing tools, banking, telecom
Chris Puglisi’s Experience
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Field Technical Sales Support
Lenovo
(Public Company; 5001-10,000 employees; LNVGY.PK; Computer Hardware industry)
June 2007 — Present (1 year)
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Sales Engineer
ImageWare Systems
(Public Company; 51-200 employees; IW; Computer & Network Security industry)
December 2005 — June 2007 (1 year 7 months)
Sales Engineer & Project Manager - Biometric Identity Management Middleware Solutions
- Create and present product demonstrations of ImageWare's Biometric Identity Management enterprise middleware solution via web conference and at customer sites in U.S. and Latin America.
- Develop technical sections of proposals and answers to RFPs.
- Translate client reporting or analysis objectives into solutions based on implementation or configuration.
- Provide input / involvement in product related services engagements (scoping, SOW creation, positioning).
- Define and achieve client needs through one-on-one sessions and on-going communication.
- Translate User and Training manuals into Spanish for new releases.
- Plan, direct, and manage designated projects for existing and new client engagements.
- Ensure that project objectives are accomplished in accordance with outlined priorities. -
Pre Sales Engineer
Compuware
(Public Company; 5001-10,000 employees; CPWR; Information Technology and Services industry)
September 2003 — March 2005 (1 year 7 months)
- Created and presented software demonstrations of Compuware's QACenter automated testing tools to CIO's, CTO's, management, developers, and non-technical staff at various Fortune 500 clients such as Wal-Mart, American Express, FedEx, JPMorgan Chase, AT&T, and MBNA.
- Developed specifications for Proof-of-Concept (POC) and demonstrations based on customer requirements.
- Maintained an in-depth technical understanding of all enterprise application testing software products and services.
- Developed and facilitated demonstrations at trade shows, conferences, and regional marketing events.
- Developed, coordinated, and facilitated Presentation Skills Workshop to new and existing staff to enhance performance at client demonstrations in order to effectively market and sell company product and services.
- Beta tested new software releases, identify bugs, and provide feedback and assistance to edit manuals. -
Bilingual Elementary Teacher
Dallas Independent School District
(Educational Institution; 501-1000 employees; Education Management industry)
September 2001 — September 2003 (2 years 1 month)
- Instructed bilingual Kindergartners and First Graders as well as accelerated English to Spanish-speaking adults.
- Designed lesson plans and age-appropriate activities to adhere to established public school curriculum.
- Developed educational programs and alternative methods of learning to increase retention of learned material.
- Advised adult students on educational issues to promote optimal levels of learning performance.
- Monitored secondary students progress and devised student evaluation reports. -
Pre Sales Engineer
Ethentica
(Privately Held; 51-200 employees; Computer Software industry)
October 2000 — February 2001 (5 months)
- Authored software architecture diagrams for Product Requirements Document and respond to customer RFP's.
- Assisted sales team with validation of sales opportunities, customer discovery, and solution architecture.
- Identified prospective client's needs in order effectively sell Ethentica's product solutions. -
Programmer Analyst
Ajilon
(Public Company; 5001-10,000 employees; Information Technology and Services industry)
April 1997 — February 1999 (1 year 11 months)
- Unit tested Cobol and CICS online programs using tools such as Xpediter, Abend-Aid, and File-Aid.
- Conducted system analysis activities and documented technical and programming specifications.
- Documented and maintained technical and user requirements and training manuals.
- Identified and analyzed undiscovered programs that required modifications and updates.
- Engineered REXX routines to display TSO/Dialog Manager menu user panels to input test cases.
- Developed applications in various stages of development life-cycle. -
Programmer Analyst
AT&T
(Public Company; 10,001 or more employees; T; Telecommunications industry)
February 1993 — April 1997 (4 years 3 months)
Programmer & Analyst
- Trained and coached bilingual telemarketing representatives.
- Installed, maintained, and troubleshot in-house and vendor supplied packages.
- Provided extensive user interaction and support as well as mainframe assistance.
- Created ad-hoc programs and reports, updated databases and extracts, and tested new installs and enhancements.
- Served as liaison between Network Systems Department and external vendor to establish data lines connectivity.
Chris Puglisi’s Education
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DISD Alternative Certification Program
Teacher Certification, Elementary Education, 2002 — 2003
- Activities and Societies:
- State of TX Certified Bilingual Elementary Teacher, EC-4
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The Chubb Institute
Diploma, Computer Programming, 1991 — 1992
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Rutgers, The State University of New Jersey-New Brunswick
BA, Spanish, Labor Studies, 1983 — 1987
- Activities and Societies:
- Honors English Program
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Hackensack High
1979 — 1983
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Hackensack High School
1979 — 1983
Additional Information
Chris Puglisi’s Websites:
Chris Puglisi’s Interests:
Sales, Pre-Sales Demonstrations, Computers, Internet, Movies, Travel, Skiing, Technology
Chris Puglisi’s Groups:
Diversity Awareness In the Workplace, Facilitator.
Chris Puglisi’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- job inquiries
- expertise requests
- reference requests
- getting back in touch
