Sales Engineer at Bocada
Youngstown, Ohio Area
Sales Engineer at Bocada
Youngstown, Ohio Area
Experience in management of EMC² storage devices including Clariion, Symmetrix, Centerra, Celerra, and Connectrix hardware. Experience in Tivoli Storage Manager Client and Server software, both implementation and management. Great communicator and problem solver with incredible work ethic.
Storage Management, Backup & Recovery, Networking, Software Development
(Privately Held; Computer Software industry)
November 2008 — Present (9 months)
(Privately Held; 11-50 employees; Computer Software industry)
October 2006 — Present (2 years 10 months)
• Was responsible for providing setup and installation services for the Bocada Enterprise product. Services included hardware sizing, installation and configuration of Microsoft SQL Server and initial setup and training of the Bocada software.
• Account management for several large Enterprise customers, ensuring their satisfaction with the Bocada software.
• Created custom reporting solutions for customers that needed reports on unique data sources. Proficient in Transact SQL and database design along with Microsoft SQL 2000 and 2005.
• Assisted in a pre-sales role, providing technical expertise of the Bocada Enterprise product to the sales team ensuring customer satisfaction and comfort.
(Non-Profit; 51-200 employees; Information Technology and Services industry)
February 2004 — October 2006 (2 years 9 months)
Oversee and implement Enterprise Storage solutions for Business Critical and Mission Critical applications. Responsible for management of multiple EMC² storage devices including Clariion, Symmetrix, Centerra, Celerra, and Connectrix hardware. Responsible for both Tivoli Storage Manager Client and Server problem resolution, including 24/7 on-call support. Led several projects as the Technical Project Manager including the implementation of TSM in the Scranton, PA region.
(Educational Institution; 201-500 employees; Computer Hardware industry)
January 2003 — March 2004 (1 year 3 months)
Responsible for maintaining 1500 computers in the school system. Solved both software and hardware related problems including Operating System issues, virus outbreaks and minor PC hardware repairs.
(Public Company; 51-200 employees; Food & Beverages industry)
April 2002 — March 2004 (2 years)
BS , Technology , 2002 — 2003
Engineering, Aviation 1995 — 2001
1991 — 1994