
Senior Technical Services Specialist at Quark, Inc. and Printing/Prepress Consultant
Greater Minneapolis-St. Paul Area

Senior Technical Services Specialist at Quark, Inc. and Printing/Prepress Consultant
Greater Minneapolis-St. Paul Area
Worked as a Graphc Designer/Prepress technician at a couple different organizations.
I was promoted to prepress manager. I would oversee all of the prepress operations over three facilities. Implemented color management systems, and frontend prepress software workflows, as well as quality control procedures.
Recently, took on the responsibility of Senior Tech Services Specialist for the midwest for a large Software Company based in Denver, CO.
I'm looking to really make a difference. To understand customers needs, as well as understand the technology and how I can provide a real world solution. I feel that I'm enthusiastic and really believe that I can use these together to have both the customer and my business succeed.
I love printing and prepress technology. I've been a prepress technician working with print production for over 14 years. I am a hard-core geek when it comes to all technology. It is a way of life. I live it and breath it. It is who I am.
(Privately Held; 1001-5000 employees; Computer Software industry)
September 2005 — Present (3 years 11 months)
As a Senior Tech Services Specialist for Quark, Inc. I'm responsible for assisting and supporting customers in our Pre-Release Software Testing Program. We gather workflow analysis information and feed back from customers and relay this the Software Development Team. I work with the customer to address any issues, problems or concerns they have with existing software or pre-release versions of software. I offer support to the regional sales staff, and give product demonstrations and feature presentations. I also provide customers with training and teach hands-on workshops.
(Graphic Design industry)
January 1998 — October 2006 (8 years 10 months)
Using QuarkXPress, Illustrator, Photoshop, GoLive, and other applications, I layout and design various printed materials as well as content for the Web. Some clients that I have done work for are: St. Paul Bank for Cooperatives, University of Minnesota, Minnesota Crop Improvement Association, ChalkTalk Business Promotions, Mackay M-Print Services, Mackay PhotoPak, School Identity (schoolidentity.com), Dynamic Vision Coaching Services (markbrandenburg.com)
(Privately Held; 501-1000 employees; Printing industry)
January 1998 — September 2005 (7 years 9 months)
Oversee all prepress operations. Performed software and hardware support for the prepress department in a mixed Mac and PC network, across multiple locations. Being proficient in OS X, using QuarkXPress, Illustrator, InDesign, Photoshop, and other applications, I design, create, preflight, edit and prep files for both litho and flexo printing. I check all customer supplied artwork as well as create artwork for a variety of customers. I have experience using Artwork Systems' Nexus prepress workflow. I output digital color proofs including DuPont Cromalin b2 contract proofs and HP Color Lasers. I confirm line screen, angle, distortion, and emulsion. We can then keep an entire digital workflow by then generating 1-bit Tiffs that are sent to a Esko-Graphics Spark flexo plate setter.
Certificate , Color Theory in the Printing Industry , February 2002 — March 2002
Certificate , Photoshop In It's Entirety , October 2001 — February 2002
Certificate , Graphic Communications , September 1992 — June 1994
Point of contact for Postal information and regulations.
Certificate , Versions 6 & 7 of QuarkXpress
I'm the poster child for new technology. I love technology and I love to find new ways that technology can make my life, and my families life easier. I'm a Macintosh freak, but I don't hate Windows, people just use what they know and what they like. I into Heavy Music. People grow up and I feel that they take their music with them. Just because you go to work, and now your are wearing a suit & tie, doesn't mean you don't listed to the music you grew up loving. Music is a way of life.