
Senior Technical Services Specialist at Quark, Inc. and Printing/Prepress Consultant
Greater Minneapolis-St. Paul Area

Senior Technical Services Specialist at Quark, Inc. and Printing/Prepress Consultant
Greater Minneapolis-St. Paul Area
Worked as a Graphic Designer/Prepress technician at a couple different organizations.
I was promoted to prepress manager. I would oversee all of the prepress operations over three facilities. Implemented color management systems, and frontend prepress software workflows, as well as quality control procedures.
Just about four years ago I took on the responsibility of Senior Technical Services Specialist for the midwest for a large Software Company based in Denver, CO.
I'm looking to really make a difference. To understand customers needs, as well as understand the technology and how I can provide a real world solution. I feel that I'm enthusiastic and really believe that I can use these together to have both the customer and my business succeed.
I love printing and prepress technology. I've been a prepress technician working with print production for over 14 years. I am a hard-core geek when it comes to all technology. It is a way of life. I live it and breath it. It is who I am.
(Privately Held; 1001-5000 employees; Computer Software industry)
September 2005 — Present (4 years 3 months)
As a Senior Tech Services Specialist for Quark, Inc. I'm responsible for assisting and supporting customers in our Pre-Release Software Testing Program. We gather workflow analysis information and feed back from customers and relay this the Software Development Team. I work with the customer to address any issues, problems or concerns they have with existing software or pre-release versions of software. I offer support to the regional sales staff, and give product demonstrations and feature presentations. I also provide customers with training and teach hands-on workshops.
(Graphic Design industry)
January 1998 — October 2006 (8 years 10 months)
Using QuarkXPress, Illustrator, Photoshop, GoLive, and other applications, I layout and design various printed materials as well as content for the Web. Some clients that I have done work for are: St. Paul Bank for Cooperatives, University of Minnesota, Minnesota Crop Improvement Association, ChalkTalk Business Promotions, Mackay M-Print Services, Mackay PhotoPak, School Identity (schoolidentity.com), Dynamic Vision Coaching Services (markbrandenburg.com)
(Privately Held; 501-1000 employees; Printing industry)
January 1998 — September 2005 (7 years 9 months)
Oversee all prepress operations. Performed software and hardware support for the prepress department in a mixed Mac and PC network, across multiple locations. Being proficient in OS X, using QuarkXPress, Illustrator, InDesign, Photoshop, and other applications, I design, create, preflight, edit and prep files for both litho and flexo printing. I check all customer supplied artwork as well as create artwork for a variety of customers. I have experience using Artwork Systems' Nexus prepress workflow. I output digital color proofs including DuPont Cromalin b2 contract proofs and HP Color Lasers. I confirm line screen, angle, distortion, and emulsion. We can then keep an entire digital workflow by then generating 1-bit Tiffs that are sent to a Esko-Graphics Spark flexo plate setter.
Certificate , Color Theory in the Printing Industry , February 2002 — March 2002
Certificate , Photoshop In It's Entirety , October 2001 — February 2002
Certificate , Graphic Communications , September 1992 — June 1994
Point of contact for Postal information and regulations.
Certificate , Versions 6 & 7 of QuarkXpress
I'm the poster child for new technology. I love technology and I love to find new ways that technology can make my life, and my families life easier. I'm a Macintosh freak, but I don't hate Windows, people just use what they know and what they like. I into Heavy Music. People grow up and I feel that they take their music with them. Just because you go to work, and now your are wearing a suit & tie, doesn't mean you don't listed to the music you grew up loving. Music is a way of life.