
CEO & Consulting Principal at SourcePOV, specializing in Collaboration, KM and Workgroup Services
Raleigh-Durham, North Carolina Area

CEO & Consulting Principal at SourcePOV, specializing in Collaboration, KM and Workgroup Services
Raleigh-Durham, North Carolina Area
Seasoned business and technology leader, with 15+ years management experience in the Carolinas and 7 years working in big-four consulting based in DC. Served in diverse strategy and systems integration roles across commercial and government sectors.
Collaboration; KM; Organizational adoption of Social Media, aka Enterprise 2.0 and Government 2.0; Workforce Transformation; Strategic Sourcing; Program and Project Management; Advanced Technology, SOA & Web Services; Performance Tuning; Compliance (SOX SAS70, PCI), Business Intelligence (BI), Call Center Integration & Support (CRM), Enterprise Resource Planning (ERP)
(Management Consulting industry)
2006 — Present (3 years )
[2009-present] Maximizing productivity in the areas of Collaboration, Knowledge Management, Workgroup Services, IT Delivery, Cost Optimization and Strategic Sourcing; guiding corporate adoption of social media via Enterprise 2.0 strategies; speaker at recent conference: "Imagine a Knowledge Renaissance".
[2006] Focusing on Sourcing Strategy; speaker at IQPC's Call Center Conference (Miami). Wrote white paper "Knowing When to Outsource"; citations in CIO Magazine (Oct 2006), ITBE (online) and SHRM (online) and quoted as case study in the Gartner book on Multisourcing, by Cohen & Young (Gartner Research), HBS Press, 2006.
(Privately Held; Financial Services industry)
January 2007 — December 2008 (2 years )
SOA strategy assessment for DC/401k Service Edge applications, to identify issues of Java to Mainframe integration; conducted KM best practice briefings with IT Transformation leads; drove Java talent development at new NC site; led performance tuning for two strategic Java applications.
(Public Company; Consumer Goods industry)
1994 — 2005 (11 years )
Responsible for IT at Qualex; rationalized cost structure; led IT transformation efforts, including alignment of strategies with corporate parent Kodak; developed Sourcing strategy; negotiated 5-year deal with global supplier; speaker at Gartner Summit (Las Vegas) and Sourcing Interest Group (LA); drove IT side of an M&A project; foundation process and compliance work for SOX; set and drove direction for ERP, CRM and BI investments. Created new "OSP" IT function to build cost-effective applications for a growth division; led KM Portal solution to drive diagnostic support in the Call Center.
(Consumer Goods industry)
1991 — 1994 (3 years )
Managed IT transformation efforts, outsourcing mainframe application support while moving to more cost-effective packaged solutions.
(Public Company; 10,001 or more employees; ACN; Management Consulting industry)
1984 — 1991 (7 years )
Systems Integration consulting based in Washington DC; multiple development projects as manager, tech support lead and developer; heaviest work in consumer products, with exposure to telecom and federal government; analyzed "go to market" approach for early outsourcing deals; member of DC's Advanced System's Group (ASG), working on skills assessment for then-emerging technologies.
BS , Computer Science , 1980 — 1984
Photography, travel
GovLoop, NCBCE, NCTA, CED, TTEC
"Next Generation" award, Fidelity Investments (2007); awarded by PWI IT Leadership for work in J2EE Service Edge solution.