Chris Hartman

Current

• Product Management Consultant at Mota Motors Inc.

Past

• Founder at Independent Contractor (Self-employed)
• Sr. Product Manager at StreetFire.net
• Product Manager - Community Platforms at Yahoo! Inc.

• Product Manager - International Communities at Yahoo!
• Associate Product Manager - Community at Yahoo!
• Producer - International Communications at Yahoo! Inc.
• Customer Care Specialist at Yahoo!. Inc.
• Research Assistant at University of Oregon

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Education

• The American University in Cairo
• University of Oregon

Recommended

6 people have recommended Chris

Connections

177 connections

Industry

Internet

Chris Hartman’s Summary

Internet professional with ten years experience building and managing social platforms and applications. Available as an independent contractor in the Greater Los Angeles Area.

Chris Hartman’s Specialties:

Social media applications and platforms, international strategy and localization, multinational development teams, community management, and large scale database development and migration projects. Working proficiency with php, css, mysql, drupal, agile methods.

Chris Hartman’s Experience

• Product Management Consultant

  Mota Motors Inc.

  (Internet industry)

  February 2009 — Present (10 months)

• Founder

  Independent Contractor (Self-employed)

  (Self-Employed; Design industry)

  1998 — 2009 (11 years )

  Social Platforms, Program Management, User Centric Design

• Sr. Product Manager

  StreetFire.net

  (Privately Held; Internet industry)

  January 2008 — December 2008 (1 year )

  * Responsible for complete product life cycle, including product backlog and schedule, and customer satisfaction, reporting directly to the CEO.
  * Optimized core funnels, social engagement loops and social networking concepts to improve member conversion and retention, increasing daily logins by 614% within 12 months.

• Product Manager - Community Platforms

  Yahoo! Inc.

  (Public Company; 5001-10,000 employees; YHOO; Internet industry)

  December 2004 — February 2007 (2 years 3 months)

  * Drove the advancement of Yahoo! Message Boards on Yahoo! Movies, Avatars, Finance, Education, Hotjobs, Music, Travel, and Anti-Spy throughout the United States and additional properties throughout Europe and Asia.
  * Managed a team which included legal, privacy, customer care, QA, project management, engineering, design, and public relations. Leveraged relationships with key managers within the organization to influence strategies.
  * Interviewed and collected requirements from existing customers. Wrote requirements, devised a timeline, defined priorities, and headed the launch. Designed and developed administrative tools/customer interface in support of the product.
  * Wrote product requirements in response to the needs of Yahoo!ís next generation community platform database; collected and analyzed internal customer opinions and views.

• Product Manager - International Communities

  Yahoo!

  (Public Company; 501-1000 employees; YHOO; Internet industry)

  July 2003 — December 2004 (1 year 6 months)

  * Devised the international strategy and presented to the international product teams and executive management.
  * Gathered, evaluated, and established requirements from worldwide offices; considered all stakeholdersí requirements in development of the product.
  * Ensured satisfaction levels and delivered consistent communication with executives, local product managers, and U.S. product teams; considered expectations, requirements, and areas of improvement.
  * Analyzed local markets to design launch methods in collaboration with local product teams and marketing teams. Designed step by step translation processes. Collected data from organizations such as Forester Research, Netratings, and Comscore.
  * Led the team in the creation of a global launch tactic; initiated conference calls with disparate teams and wrote international version requirements for Yahoo! 360.
  * Liaised between the US and international teams to confirm Yahoo! Avatarsí platform met all global requirements.

• Associate Product Manager - Community

  Yahoo!

  (Public Company; 1001-5000 employees; yhoo; Internet industry)

  July 2002 — July 2003 (1 year 1 month)

  * Prioritized features development, technical issues resolution, and advertising partner requirements. Managed overall product planning, strategy, and maintenance/support of US and international Yahoo! People Search, Yahoo! Advice, and Yahoo! Member Directories and Profiles.
  * Drove a team in the development of tools designed to screen for illegal and/or abusive content; mitigated legal risk to the organization, conceived the vision, and established needs throughout the complete Yahoo! community services.
  * Developed and leveraged relationships with key advertising partners.
  * Designed innovative features for the Yahoo! Member Directory and Profiles.

• Producer - International Communications

  Yahoo! Inc.

  (Public Company; 501-1000 employees; YHOO; Internet industry)

  July 2000 — July 2002 (2 years 1 month)

  * Presented the requirements and research findings to US teams to ensure development considered needs. Translated and coordinated with legal department to maintain compliance with local laws.
  * Served as the primary point-of-contact for overseas personnel to support achievement of objectives. Liaised between overseas employees and local departments in the resolution of issues.
  * Headed the international deployment of Yahoo! Groups across 20 countries and led the international migration of Yahoo! Clubs into Yahoo! Groups.
  * Directed the international deployment, daily support/maintenance, and priorities management of eight web properties. Coordinated across 15 languages and 20 regions on three products simultaneously.

• Customer Care Specialist

  Yahoo!. Inc.

  (Public Company; 201-500 employees; YHOO; Internet industry)

  August 1998 — July 2000 (2 years )

  * Wrote to and reached millions of users through e-mail and help pages. Designed technical and how to guides, and contacted individual customers in response to specific inquiries.
  * Utilized product knowledge/expertise as a primary point of contact for Yahoo! Briefcase, Photos, Chat, Personals, Profiles, and Member Directory. Analyzed customer feedback to determine future requirements and enhance upgrades.
  * Conceptualized, planned, and implemented a technical resource center for utilization by the customer care staff.

• Research Assistant

  University of Oregon

  (Educational Institution; Research industry)

  1995 — 1998 (3 years )

Chris Hartman’s Education

• The American University in Cairo

  Arabic Language 2007 — 2007

  Attended the 2007 Intensive Arabic Program and the Arabic Language Institute (ALI)

• University of Oregon

  B.S. , Psychology, Anthropology, Business , 1993 — 1998

  Activities and Societies:

  Phi Beta Kappa, Lambda Chi Alpha, Psi Chi, Peer Advisor

Additional Information

Chris Hartman’s Interests:

Web development, public speaking, reading, surfing, international travel, independent films

Chris Hartman’s Groups:

Toastmasters’ International, Certified Toastmaster recognition: July 2005

•    Yahoo Alums
•    Yahoo Employees and Alumni Group

Chris Hartman’s Contact Settings

Interested In:

• career opportunities
• job inquiries
• expertise requests
• reference requests
• getting back in touch