IT Project Manager
Orlando, Florida Area
IT Project Manager
Orlando, Florida Area
Bridging the gap between project management, infrastructure, and software development.
project management ----> <-- change management
software development --> <-- network infrastructure
communication -----------> <-- management
Certified project management professional (PMP)
15 years of experience in the IT industry
Strategic planner
Big picture thinker
Results-focused
Change Management
Business process improvement
Team Leadership and Motivation
Software architect with experience in database design
While in my current position:
Impacted bottom line saving company thousands of dollars per year and strengthening vendor relationships while reducing costs of 3rd party services. Researched, negotiated, and integrated IT software, hardware, and services purchased from multiple vendors.
Increased efficiency in company’s purchasing department by streamlining price update for sprinkler parts. Documented business processes, designed and implemented new software solutions.
After a 15 year career in IT, I’ve spent countless hours communicating with people. Whether it’s sitting with a bank president and creating a needs analysis or talking with techs about what types of hardware to use, I’ve done it!
Project/Program Management
Software Design, Integration, and Implementation
Business Process Improvement
Technical skills:
Project Management Tools: @Task Project Management Software, Microsoft Project
Languages: Adobe Flex, PHP, Visual Basic.Net (VB.net)
Operating Systems: Microsoft Windows servers & workstations, Linux
Software: Microsoft SQL, MySQL, Microsoft Exchange, Internet Information Services (IIS), Citrix Presentation Server, Microsoft Dynamics SL
(Construction industry)
August 2000 — Present (9 years)
Improved organizational education practices by implementing a computer-based training system company-wide. Adeptly used project management best practices to evaluate objectives and requirements, assess several vendors, and manage development and deployment of the site for over 500 users.
Reduced organizational risk by leading a project team during the data collection phase of a business process improvement project. Documented the company’s operational business processes to better define requirements for IT solutions.
Increased efficiency in company’s purchasing department by streamlining price update for sprinkler parts. Documented business processes, designed and implemented new software solutions.
Obtained Project Management Professional (PMP) certification.
(Privately Held; 51-200 employees; Banking industry)
April 1998 — August 2000 (2 years 5 months)
Orchestrated expert oversight and skillful alignment of IT service department infrastructure with delivered procedures, policies, and customer service initiatives. Collaborated with sales staff and potential customers and worked with financial data providers to specify the type of equipment, software, hardware, and data connectivity needed for each system. Purchased, deployed, and tested equipment, and provided user training and network support. Managed staff of 4 locally and 5 technicians at remote locations.
(Public Company; 10,001 or more employees; SHLD; Retail industry)
February 1996 — August 1998 (2 years 7 months)
• Recognized for excellence in performing software and hardware support and promoted to helpdesk supervisor responsible for day-to-day helpdesk operations.
• Directed development of LAN technologies using Microsoft Windows NT 4.0, Novell Network 4.x/3.x, and frame relay platforms.
• Contributed to rapid company growth of 40% by hiring technical personnel to meet growing needs of company.
• Knowledgeably led, trained, and coached team of 6 network administrators in daily LAN management activities.
(Computer Software industry)
June 1994 — July 1995 (1 year 2 months)
Utilized exceptional technical abilities to provide advanced programming solutions, testing, and documentation in support of software products to users throughout US. Made enhancements to production systems.
(Hospital & Health Care industry)
August 1993 — June 1994 (11 months)
Delivered network administration, troubleshooting, and helpdesk support on a Novell network. Performed software development and implemented Paradox database platform.
(Hospital & Health Care industry)
August 1992 — August 1993 (1 year 1 month)
Contributed application development in Microsoft Basic and provided helpdesk support.
1990 — 1992
1988 — 1990
project management, software design, software development, photography, chess, tai chi
Project Management Institute (PMI)
Wayne Automatic G&A Team Member of the Year in 2006 for outstanding customer service