
Strategic Planner and Team Leader
Vancouver, Canada Area

Strategic Planner and Team Leader
Vancouver, Canada Area
* Over seven years of experience in the internet technology industry, including business strategy, project management, and client relations
* Strategic thinking proven through helping build a company from the ground up which currently has 13 full-time staff and annual revenue of $1M
* Strong leadership skills demonstrated through hiring, managing, and mentoring a team of eight developers and fostering leadership skills in teens and young adults
* Persuasive communication skills and the ability to translate technical issues to non-technical clients developed through daily client interactions, training seminars, and public speaking at industry events
* Exceptional project management skills evidenced through managing budgets, coordinating stakeholders, and meeting challenging timelines on over 50 projects
internet technology, web development, business strategy, project management, client relations, startups, leadership, hiring, training, project management
(Privately Held; Internet industry)
January 2004 — Present (5 years 11 months)
Report to CEO; provide day-to-day management of sales & operational system, guide executive in overall business strategy, and act as the liaison for clients.
* Focused the company business strategy through industry research, financial and organizational planning, and continual collaboration as part of a three-person leadership team
* Built a high performance team comprised of local and international employees and contractors through conducting interviews, making hiring decisions, and training and coaching staff
* Increased overall profitability of company by developing an automated time tracking and progress reporting system which allowed for immediate and current financial analysis of projects
* Attained high customer satisfaction through listening, interpreting technical issues for clients, facilitating a better understanding of their needs, and presenting web development solutions
* Improved financial and managerial accounting practices by guiding the development of pricing models, the implementation of accrual accounting, and the creation of an annual budget
(Self-Employed; Internet industry)
April 2003 — January 2005 (1 year 10 months)
Worked with non-profit organizations to provide high quality web solutions.
(Government Agency; Government Administration industry)
January 2002 — August 2002 (8 months)
Reported to Section Chief, Informatics; developed custom applications and provided technical support for diverse departments throughout the organization.
* Increased accuracy of an online fungi database by analysing the current system and requirements, redesigning the overall system architecture, and implementing the new architecture
* Completed roll-out of new operating system on over 500 computers ahead of schedule by creating a program that installed the operating system without any human input aside from initiating the program
* Improved communication across departments by creating and introducing an online equipment and room reservation application for the intranet
(Educational Institution; Higher Education industry)
September 2000 — January 2002 (1 year 5 months)
Exceeded client expectations by providing them with technical support and communicating technical information in a non-technical manner
MBA , Management of Technology , 2008 — 2010 (expected)
Segal Graduate School of Business (Part-Time)
BA , International Studies , 2003 — 2006
(2 Years) , Computer Engineering , 2000 — 2002
* Mentored a group of 20 high-school students while helping them to plan a community wide fundraiser for a town in Uganda * Worked with a small group of volunteers, under the leadership of the YWAM Ethiopia National Director, to provide basic medical assistance and build relationships with tribal leaders