Cisco Customer Contact Business Unit: Business Dev. & Product Marketing. Former CEO at Latigent;acquired by Cisco Oct 07
Greater Boston Area
- Current
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- Board of Directors at Cambridge Housing Assistance Fund
- Business Development & Product Management at Cisco Systems
- Past
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- Sr. Operations Manager at The Faneuil Group
- Operations Manager at ITI Marketing Services
- Connections
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205
connections
- Industry
- Computer Software
- Websites
Chris Crosby’s Summary
Spent 12 years in Contact Center Operations and I.T. prior to starting Latigent out of my 2 bedroom apartment. Led Latigent from $1000 investment to being acquired by Cisco Systems on Oct 9, 2007.
Chris Crosby’s Specialties:
Call Centers, Technology, Software, Start-ups, Analytics, Business Intelligence
Chris Crosby’s Experience
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Board of Directors
Cambridge Housing Assistance Fund
(Non-Profit; Non-Profit Organization Management industry)
January 2008 — Present (1 year 7 months)
The Cambridge Housing Assistance Fund, CHAF, is committed to breaking the cycle of homelessness in our community. CHAF raises funds to assist the homeless and near homeless with the startup costs of securing permanent housing.
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Business Development & Product Management
Cisco Systems
(Public Company; 10,001 or more employees; CSCO; Computer Software industry)
September 2007 — Present (1 year 11 months)
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President/CEO/Owner
Latigent LLC
(Computer Software industry)
January 2002 — October 2007 (5 years 10 months)
--Latigent was aquired by Cisco Systems in Oct. 2007--
Latigent is an international provider of Business Intelligence, Performance Management, Reporting and Analytics software to contact centers. -
Director Resource Planning
Caremark
(Public Company; Computer Software industry)
2003 — 2004 (1 year)
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Director IT
Protocol
(Outsourcing/Offshoring industry)
1999 — 2003 (4 years)
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Sr. Operations Manager
The Faneuil Group
(Privately Held; 5001-10,000 employees; Outsourcing/Offshoring industry)
October 1997 — February 1999 (1 year 5 months)
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Operations Manager
ITI Marketing Services
(Public Company; Outsourcing/Offshoring industry)
1991 — 1997 (6 years)
Chris Crosby’s Contact Settings
Interested In:
- new ventures
- expertise requests
- business deals
- getting back in touch
