IT Analyst, Emerging Technology in Education Specialist
Cincinnati Area
IT Analyst, Emerging Technology in Education Specialist
Cincinnati Area
• Lead special projects and technology initiatives, ultimately providing policy guidance, delivery of new campus IT services, and enduring positive relationships with campus decision-makers. Specialize in developing supportable, sustainable enterprise services that integrate emerging technologies into existing and future curricula for distance learning, hybrid, and traditional courses, including the introduction of an online course management system, podcasting, use of wikis and blogs in education, and virtual world technologies.
Educational technology, course management systems, Blackboard, podcasting, Second Life, social networking software, distance learning, instructional design, online instruction, virtual worlds in education
(Educational Institution; 11-50 employees; E-Learning industry)
October 2007 — Present (1 year 2 months)
• Design and manage virtual assets for the Ohio Learning Network, including land and facilities management, enrollment and permissions for groups and objects, as well as staging and managing live multimedia events. Provide training, documentation, and technical support to faculty, staff, administrators, and students of member institutions. Also co-moderate the Ohio Learning Network statewide Second Life listserv.
(Educational Institution; Information Technology and Services industry)
1999 — Present (9 years)
(See summary above.)
(Higher Education industry)
2007 — 2007 (less than a year)
• Provided core technical competency necessary to market, plan, and host the conference, including: logos, branding, in-world signage and promotional media; website design, maintenance, and updates; administration of web-based collaborative tools used for planning and execution; live audio/video streaming and presentation media; overflow site setup, scheduling, and technical support; recruited educational institutions, non-profit and for-profit exhibits and provided technical support during booth setup; in-world site and object permissions management; negotiation and coordination with land owners for proper permissions; and provided private coaching and technical support to all presenters throughout the 24 hour period.
See http://slbestpractices2007.wikispaces.com/ for more information.
(Public Company; 11-50 employees; Real Estate industry)
June 1998 — May 1999 (1 year)
• LAN administrator and technical support for software offered by Monmouth County Association of Realtors. Provided hardware, software, and desktop support for all agents in addition to administrative business functions.
• Served as executive assistant to the President of the New Jersey Association of REALTORS®.
(Privately Held; 51-200 employees; Construction industry)
August 1995 — April 1998 (2 years 9 months)
• Managed telemarketing department of 15 – 20 employees, including hiring, performance evaluations, call script development, and assigning day-to-day responsibilities. Office duties included bookkeeping, payroll, accounts payable and receivable.
• System and network administrator using Windows for Workgroups platform; developed a customer complaint tracking database using MSAccess; trained sales agents on word processing and spreadsheet applications.
BA, Political Science, 2002 — 2006
Educational technology, instructional design, course management systems, emerging tech, social software for educational uses, virtual worlds, metaverses
SLCC07
PIC V: Best Paper, American Society for Engineering Education Annual Conference, 2008.
Grant award: University of Cincinnati Second Life Learning Community, awarded by the Ohio Learning Network, 2007.
Honoree for Extraordinary Blackboard Support, University of Cincinnati, 2004.
President's Quality Service Award Recipient, University of Cincinnati, 2002.