
Circulation Clerk at Johnson County Library
Kansas City, Missouri Area

Circulation Clerk at Johnson County Library
Kansas City, Missouri Area
I have over 800 hours experience in conducting technology training for public library staff and patrons, including developing documentation for training events. I've also facilitated meetings for management to assist in building consensus and simply to act as an outside facilitator for library events. I also maintain a database of training events and evaluations for reporting purposes and develop the training calendar consisting of over 300 events per year.
Training session have been as small as one on one and as large as 50+ in conference settings.
Advanced Internet Searching
Advanced Microsoft Word, Excel, PowerPoint, Access
Computer Repair/Troubleshooting (PC/Mac)
Digital Music Player Troubleshooting (iPod/MP3)
Downloadable Audiobooks
Online Photo Albums
Sirsi Worflows
Sirsi I-bistro (OPAC)
Microsoft Sharepoint
(Government Agency; 201-500 employees; Libraries industry)
January 2008 — Present (1 year 11 months)
Responsible for circulation materials in the library collection and maintaining the integrity of data entry into the system. Duties include renewing materials over the telephone, basic reference services, requesting materials, and processing fines, fees, and bills.
Accepted the position as a voluntary demotion to become a stay at home Dad for my twin daughters and son.
(Government Agency; 201-500 employees; Education Management industry)
December 2001 — Present (8 years )
Responsible for training Library staff on new technology and developing technological skills. Developed a year-long training schedule and processed all internal and external training documentation. Administered, maintained, and developed various databases to record training and report information. Responsible for developing and teaching technology classes for library staff (MS Office, JCL Website, and essential Internet tasks). Head of Core Trainers and responsible for creating training modules to assist in staff-wide training. Work with various groups external to the library and assist in facilitation for training sessions. Responsible for providing the highest standard of professional site hosting to visiting facilitators, integrating the preparation of the event area with the personal greeting and on-going support of the visitor. Responsible for all developing and conducting technology training.
(Educational Institution; 201-500 employees; Education Management industry)
May 2001 — August 2001 (4 months)
ACUHO-I Intern for Housing at Grand Valley State University. Primary duties were to demonstrate leadership, supervise and delegate 15 Conference Assistants, and fulfill the needs of various conferences utilizing campus resources. Projects included developing a Conference Manager Manual for future intern use, editing the Resident Assistant/Multicultural Assistant manual, and helping research and revise Housing Mission and Value statements.
(Educational Institution; 5001-10,000 employees; Education Management industry)
August 2000 — May 2001 (10 months)
As paraprofessional within University Housing, was responsible for one residence hall with a population of 107 students. Direct and oversee operations of hall and jointly supervise four Resident Assistants, assist with staff selection and training, facilities management, and professional development. Facilitate students in their development, further individual student responsibility and promote self-discipline within the residence hall community. Central to establishing a sense of community and collective agendas between both staff and students in the building. called on twenty-four hours a day to handle community issues. Promoted adherence to policies and procedures of University Housing and Pittsburg State University.
B.S. in Psychology , Human Resources, Industrial and Organizational Psychology, Computer Science , 1997 — 2001
Kansas City Metropolitan Library Information Network (KCMLIN) Trainer of the Year 2007
Johnson County Library Beverly Hedquist Award for Outstanding Service 2005
Certified Facilitator by Olathe City Government
Kansas State Library Learning Employee Education Program (LEEP) Tier 6 Recipient - 600+ hours training
National Residence Hall Honorary: Secretary/Treasurer September 1999 to May 2001
National Residence Hall Honorary: Outstanding Member, 2000
Residence Hall Assembly: Resident Assistant Liaison Award, Fall 2000
Pittsburg State University: Nominee for Student Employee of the Year: 1998
Pittsburg State University: Deans Honor Roll, 99-00 School year