
Philippines Manager at StudentsOnly
Philippines

Philippines Manager at StudentsOnly
Philippines
Result- and detail-oriented business professional with four years experience in the customer service industry. One-year managerial experience in an American company that has strong ties with one of the largest online travel agencies in the US. Excellent team leadership, training, communication, problem solving, and coaching skills. Experienced in recruitment and human capital management. Motivational leader who ensures that the team meets efficiency levels and quality assurance standards.
coaching, product training, copy editing, writing, public relations, business development, journalism
(Privately Held; 51-200 employees; Leisure, Travel & Tourism industry)
June 2008 — Present (1 year 6 months)
StudentsOnly uses many different proprietary methods to verify that customers of StudentUniverse, an online travel service that enables students to travel for less, are currently enrolled college or university students. Once verified as current students, these customers can then take advantage of the discounts provided by StudentUniverse.
(Privately Held; 51-200 employees; Market Research industry)
February 2008 — June 2008 (5 months)
Bare Associates International, Inc. (BARE) is a global firm dedicated to providing organizations with key information and analysis regarding customer and employee satisfaction and loyalty. BARE provides the information needed to deliver excellence, increase sales, improve overall quality of performance, enhance customer loyalty and to retain and train employees, for companies worldwide. (www.baiservices.com)
- Edited shopper reviews according to client-specific guidelines
- Reviews included brands such as adidas, The Body Shop, California Fitness, and English First
(Information Technology and Services industry)
February 2008 — June 2008 (5 months)
Remal IT is a software and internet development company based in Saudi Arabia. The company aims to provide professional services to its customers and employees, providing the latest innovations in the IT field. (www.remal.com.sa)
- Edited and wrote company-related materials (e.g., business proposals, software manuals, job descriptions, etc.)
(Privately Held; 1-10 employees; Printing industry)
August 2007 — May 2008 (10 months)
Martin Print is an extremely useful resource for anyone who needs printing. Not only are our prices very competitive but we are able to manage the whole print process on the Web. (www.martinprint.com.au)
- Responsible for managing multiple tasks for the proprietor, e.g., email response handling
- Maintained the company Wikipedia website (content contributor)
- Edited and managed the monthly e-newsletter
- Provided frontline PHP live chat support for clients
- Wrote content for company-related materials (e.g., brochures, website, and print ads)
(Privately Held; Internet industry)
February 2008 — April 2008 (3 months)
ISL Technologies is a UK-based company providing comprehensive web products, solutions and internet outsourcing and software development services from the UK, Canada, and India. We provide web site design, web scripting applications, web programming, search engine optimization (SEO), community portal development, software development, data entry, and customer online support solutions to the world. (http://rsagroup.net/webdesign/aboutus.php)
- Edited and wrote content for the company's various clients online.
(Privately Held; 10,001 or more employees; Publishing industry)
July 2006 — August 2007 (1 year 2 months)
SPI Technologies, Inc. is the only provider of content outsourcing services and solutions that can deliver on the promise of true global client services capabilities. Founded in 1980, SPI Technologies offers customers multi-country content outsourcing options that optimize skill sets and labor costs and mitigate geographic risk through a delivery platform spanning North America, Europe, and Asia. (www.spi-bpo.com)
- Responsible for copy editing Springer scientific articles and journals in accordance to project specifications, client instructions, and other applicable conventions in the field
- Knowledgeable in various references and writing styles (APA, Chicago, Vancouver, etc.)
(Sole Proprietorship; 1-10 employees; Computer Games industry)
July 2005 — July 2007 (2 years 1 month)
Cafe Irie Internet, a reggae-inspired coffee shop and Internet cafe in one, provided Internet, network games, and computer repair services.
- Managed business operations and staff
- Spearheaded promotional campaigns
Bachelor's Degree , Mass Communication , 2001 — 2005
Assistant director to the award-winning independent film "Kaibigan" (My Friend). The film, written and produced by Silliman University's Prof. Jonah Añonuevo Lim, bested contestants from around the world. The four finalists all came from the United States.
The film has previously been nominated for the Best Feature Film at the 2004 Sabaoth International Film Festival in Milan, Italy. It won the Best Foreign Film at the 2005 Christian WYSIWYG Film Festival in San Francisco, USA.
Diploma/Certificate , Marketing Communication , 2008
editing, creative writing, advertising and public relations, event planning, music, gadgets, apple, the beach, shopping, dogs, fashion, movies