
Customer Acquisition Specialist at DeNA Global
San Francisco Bay Area

Customer Acquisition Specialist at DeNA Global
San Francisco Bay Area
I have experience working in many diverse and multicultural environments. I have learned and taught myself the use of many complex computer programs, such as Adobe Photoshop and Illustrator, as well as many programming and scripting languages such as C++, Ruby, and PHP. I have proven myself a fast learner in numerous situations.
I have recently built up experience in various business related fields such as marketing and market research, business development and others.
Languages: English, Japanese (JLPT Level 1)
Business: marketing research, customer facing technology support, web and online marketing analytics
Technical: C++, Java, HTML, CSS, PHP, Dreamweaver, Photoshop, Illustrator, Word, Excel, PowerPoint.
(Internet industry)
April 2009 — Present (4 months)
• Manage online advertisement campaigns on various networks
• Interface with account managers and optimize CPA
• Help plan and implement other marketing and content initiatives
(Non-Profit; International Trade and Development industry)
January 2007 — March 2009 (2 years 3 months)
• Assisted foreign high-tech companies wishing to enter the US market.
• Designed new and revised existing marketing copy, websites, media assets and other materials.
• Attended relevant trade shows for networking and to man booths on behalf of client companies.
• Assessed market viability, wrote competitive analyses, found funding sources for foreign companies.
• Overhauled the company website and analyzed and optimized SEO/SEM campaign using concrete performance data to visibly increase website traffic.
(Public Company; 10,001 or more employees; GOOG; Internet industry)
August 2006 — December 2006 (5 months)
• Analyzed and troubleshot users’ problems with Google products, including Google Desktop and Google Toolbar.
• Communicated with customers and responded to user emails.
(Educational Institution; Higher Education industry)
March 2000 — June 2006 (6 years 4 months)
• Analyzed and solved computer-related problems using performance measuring tools.
• Assisted technical support team in addressing hardware and software issues.
• Assisted the manager implement new tools and improvements in order to increase consultant productivity.
• Managed a team of 4 consultants who aided users of public computer clusters.
• Designed marketing materials for Academic Computing for use on campus.
(Non-Profit Organization Management industry)
September 2004 — June 2006 (1 year 10 months)
• Coordinated study abroad program with a dozen visiting Japanese students.
• Liaised with Stanford faculty on behalf of the club.
• Built and maintained club website.
(Computer Software industry)
July 2001 — September 2001 (3 months)
• Programmed a test library management system in Ruby with an eye for the strengths and pitfalls of the language.
• Presented research findings to the Advanced Technology (R&D) department and company executives.
• Communicated exclusively in Japanese with coworkers.
M.A. , East Asian Studies , 2004 — 2006
Thesis titled "Differences between Young and Old: Case Studies of the Tsugaru Dialect in Northern Japan"
B.A.S. , Japanese and Computer Science , 1999 — 2004
June 2 2004 awarded the James J.Y. Liu Prize for Distinguished Undergraduate Scholarship in Asian Literature and Culture (Research Project on Perceptions of Dialect), June 14 2002 awarded the Kao Kung-Yi prize in Asian Languages (students who have shown outstanding progress in a language course in the department.
new technology, drawing, computer art, web design, Japanese, Japanese business culture
Stanford Japan Exchange Club, SCTI (Stanford in Japan)