eCommerce Product Management
- Greater Atlanta Area
- Financial Services
Cheryl Merrick's Overview
- Product Management, eCommerce Solutions at First Data Corporation
Cheryl Merrick's Summary
An innovative, results-driven financial processing professional with broad technical background and proven record of accomplishment in Product Management, Project Management, Partner Management and Training. Capable of effectively leading teams while maintaining excellent client relationships and driving bottom-line impact.
Specialties: eCommerce Business development - ISV, VAR and Partner Management - Roadmap Development - Full SDLC management - Software Development Background - eCommerce solutions - Mobile payments - Presentation/Training skills - Domestic/International Software Product Solutions Development and Marketing - Matrix Management
Cheryl Merrick's Experience
Product Management, eCommerce Solutions
Privately Held; 10,001+ employees; Financial Services industry
May 2012 – Present (2 years 5 months) Greater Atlanta Area
Business development and management of highly successful ecommerce shopping cart and developer partner program driving rapid integrations with our GGe4 payment gateway.
Driving product management direction, release and launch of cutting edge native SalesForce.com payment application, e4PayIt.
Ecommerce competitive data and security specialist
Director of Product and Project Management
Privately Held; 51-200 employees; Financial Services industry
October 2010 – November 2011 (1 year 2 months)
Directed and supervised product team in requirements definition, implementation, testing, documentation, monitoring, training and on-time delivery. Projects included electronic bill presentment (EBPP), Virtual (POS) terminal and payment gateway modifications, data conversion, recurring billing, gift card/ loyalty implementations and eCommerce web site integrations.
Consultant - Project/Program Manager
Public Company; 10,001+ employees; GPC; Automotive industry
August 2009 – September 2010 (1 year 2 months)
Provide product design and technical implementation consulting for the launch and deployment of a new end-to-end secure POS retail solution with multiple applications, vendors, and card types. Business applications include credit, debit, gift card, fleet card and private label credit.
Sr. Account Manager - Sports and Entertainment Division
Public Company; 1001-5000 employees; RADS; Information Technology and Services industry
August 2008 – March 2009 (8 months)
Provided business relationship management and project leadership for major sports & entertainment business customers. Served as the single point of contact for all client interactions and was responsible for managing and developing client relationships. Additional responsibilities included up-selling and project management of complex POS HW/SW implementations and upgrades.
Sr Project Manager
Public Company; 1001-5000 employees; FR0000125346; Information Technology and Services industry
2004 – 2008 (4 years)
Managed all aspects of software life cycle, hardware platforms and account support for POS wired and wireless stand-alone and integrated payment terminals. This role consisted of business and technical analysis of retail and hospitality payment systems. Provided pre/post sales support of customers in banking, retail and hospitality. Served as lead liaison between sales, development, finance, operations and service for customer requirements and issues.
Various Marketing/Product/Project/Training Management
Public Company; 1001-5000 employees; PAY; Financial Services industry
August 1988 – January 2001 (12 years 6 months)
Director of Marketing, e-Commerce and Mobile Payment
Led and directed wireless and Internet payment strategy within the VeriFone e-commerce business unit. Products included the mobile wallet, e-payment server and channel partner solutions.
Selected and managed channels and partners that complimented the division’s strategic goals and extended market share in new areas, such as telecommunications and micro-payment.
Business Development Manager, Channels
Developed and managed strategic worldwide sales channel with Nortel Networks to resell e-payment server software to wireless service providers.
As a solution specialist, lead the technical project and marketing development of a new payment solution within Nortel Network’s wireless prepaid infrastructure. Presented and promoted the solution worldwide to wireless carriers.
Project Manager, Professional Services
Customer account and project management responsibilities for implementation and system integration of Internet payment gateways and POS terminal management systems into major credit card processors and Internet retailers. Managed all on site and offshore engineering resources, project processes, budget, change management and customer deliverables and expectations.
As a consultant, led accounts in selecting and implementing Internet payment solutions and strategies. Received award for simultaneously managing six successful projects to completion.
• Projects: Global Payment Systems, Nova (Elavon), First Data and others.
Marketing Manager, Global Software Products
Product marketing responsibility for development and introduction of client-server (VeriTalk Enterprise), global POS terminal, and PC security software products. Created marketing strategies and defined product roadmaps based on financial market research.
Managed all products that generated over 90% of software revenue for the division.
Cheryl Merrick's Skills & Expertise
- Product Marketing
- Client Relationship Building
- Matrix Management
- Roadmap Development
- Full SDLC
- Dynamic Speaker
- eCommerce Solutions
- Mobile Payments
- International and Domestic payment solutions
- Product Management
- Payment Systems
- Requirements Analysis
- Payment Gateways
- Payment Industry
- Mobile Commerce
- Strategic Partnerships
- Vendor Management
- Credit Cards
- Business Development
Cheryl Merrick's Education
Cheryl Merrick's Additional Information
Contact Cheryl for:
- career opportunities
- consulting offers
- job inquiries
- expertise requests
- reference requests
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