Cheryl Merrick

Cheryl Merrick

eCommerce Product Management

Location
Greater Atlanta Area
Industry
Financial Services

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Cheryl Merrick's Overview

Current
Past
  • Sr. Account Manager - Sports and Entertainment Division at Radiant Systems
  • Sr Project Manager at Ingenico
  • Various Marketing/Product/Project/Training Management at VeriFone
Education
Connections

398 connections

Cheryl Merrick's Summary

An innovative, results-driven financial processing professional with broad technical background and proven record of accomplishment in Product Management, Project Management, Partner Management and Training. Capable of effectively leading teams while maintaining excellent client relationships and driving bottom-line impact.

Specialties: eCommerce Business development - ISV, VAR and Partner Management - Roadmap Development - Full SDLC management - Software Development Background - eCommerce solutions - Mobile payments - Presentation/Training skills - Domestic/International Software Product Solutions Development and Marketing - Matrix Management

Cheryl Merrick's Experience

Product Management, eCommerce Solutions

First Data Corporation

Privately Held; 10,001+ employees; Financial Services industry

May 2012Present (2 years 5 months) Greater Atlanta Area

Business development and management of highly successful ecommerce shopping cart and developer partner program driving rapid integrations with our GGe4 payment gateway.
Driving product management direction, release and launch of cutting edge native SalesForce.com payment application, e4PayIt.
Ecommerce competitive data and security specialist

Mobile Payment Consultant

Customer Focused Strategies

February 2012May 2012 (4 months) Greater Atlanta Area

Performed research and prepared presentation/study on mobile wallets and mobile banking solutions for major carriers.

Director of Product and Project Management

Veracity Payment Solutions

Privately Held; 51-200 employees; Financial Services industry

October 2010November 2011 (1 year 2 months)

Directed and supervised product team in requirements definition, implementation, testing, documentation, monitoring, training and on-time delivery. Projects included electronic bill presentment (EBPP), Virtual (POS) terminal and payment gateway modifications, data conversion, recurring billing, gift card/ loyalty implementations and eCommerce web site integrations.

Consultant - Project/Program Manager

Genuine Parts Company

Public Company; 10,001+ employees; GPC; Automotive industry

August 2009September 2010 (1 year 2 months)

Provide product design and technical implementation consulting for the launch and deployment of a new end-to-end secure POS retail solution with multiple applications, vendors, and card types. Business applications include credit, debit, gift card, fleet card and private label credit.

Sr. Account Manager - Sports and Entertainment Division

Radiant Systems

Public Company; 1001-5000 employees; RADS; Information Technology and Services industry

August 2008March 2009 (8 months)

Provided business relationship management and project leadership for major sports & entertainment business customers. Served as the single point of contact for all client interactions and was responsible for managing and developing client relationships. Additional responsibilities included up-selling and project management of complex POS HW/SW implementations and upgrades.

Sr Project Manager

Ingenico

Public Company; 1001-5000 employees; FR0000125346; Information Technology and Services industry

20042008 (4 years)

Managed all aspects of software life cycle, hardware platforms and account support for POS wired and wireless stand-alone and integrated payment terminals. This role consisted of business and technical analysis of retail and hospitality payment systems. Provided pre/post sales support of customers in banking, retail and hospitality. Served as lead liaison between sales, development, finance, operations and service for customer requirements and issues.

Various Marketing/Product/Project/Training Management

VeriFone

Public Company; 1001-5000 employees; PAY; Financial Services industry

August 1988January 2001 (12 years 6 months)

Director of Marketing, e-Commerce and Mobile Payment
Led and directed wireless and Internet payment strategy within the VeriFone e-commerce business unit. Products included the mobile wallet, e-payment server and channel partner solutions.
Selected and managed channels and partners that complimented the division’s strategic goals and extended market share in new areas, such as telecommunications and micro-payment.

Business Development Manager, Channels
Developed and managed strategic worldwide sales channel with Nortel Networks to resell e-payment server software to wireless service providers.
As a solution specialist, lead the technical project and marketing development of a new payment solution within Nortel Network’s wireless prepaid infrastructure. Presented and promoted the solution worldwide to wireless carriers.

Project Manager, Professional Services
Customer account and project management responsibilities for implementation and system integration of Internet payment gateways and POS terminal management systems into major credit card processors and Internet retailers. Managed all on site and offshore engineering resources, project processes, budget, change management and customer deliverables and expectations.
As a consultant, led accounts in selecting and implementing Internet payment solutions and strategies. Received award for simultaneously managing six successful projects to completion.
• Projects: Global Payment Systems, Nova (Elavon), First Data and others.

VeriFone, Inc.
Marketing Manager, Global Software Products
Product marketing responsibility for development and introduction of client-server (VeriTalk Enterprise), global POS terminal, and PC security software products. Created marketing strategies and defined product roadmaps based on financial market research.
Managed all products that generated over 90% of software revenue for the division.

Cheryl Merrick's Skills & Expertise

  1. POS
  2. Product Marketing
  3. Client Relationship Building
  4. Matrix Management
  5. Roadmap Development
  6. Full SDLC
  7. Dynamic Speaker
  8. eCommerce Solutions
  9. Mobile Payments
  10. International and Domestic payment solutions
  11. Product Management
  12. E-commerce
  13. Payments
  14. Payment Systems
  15. Integration
  16. Requirements Analysis
  17. Payment Gateways
  18. Payment Industry
  19. Mobile Commerce
  20. Strategic Partnerships
  21. Vendor Management
  22. SDLC
  23. Credit Cards
  24. Business Development
  25. EMV
  26. CRM

View All (26) Skills View Fewer Skills

Cheryl Merrick's Education

Sam Houston State University

Bachelor of Science, Computer Science

19811985

Activities and Societies: Dean's List 1984 - 1985

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