
QA/QC Director at Innovative Technical Solutions, Inc.
San Francisco Bay Area

QA/QC Director at Innovative Technical Solutions, Inc.
San Francisco Bay Area
Career quality specialist, current holder of the ASQ Certified Manager of Quality and Organizational Excellence (CMQ/OE) and Certified Quality Auditor (CQA) accreditations, with experience developing and implementing robust quality assurance programs. Experience spans corporate office environments, mission-critical organizations, and remote field projects. Interested in both Quality Assurance and Quality Improvement.
Implementation of ISO-9001 Quality standard, NQA-1 Nuclear Quality standard, EPA Quality Management requirements, US DOE Order for Quality, US Corps of Engineers Construction Quality Control requirements.
(Privately Held; 1001-5000 employees; Construction industry)
September 2008 — Present (1 year 3 months)
Responsible for development and implementation oversight of corporate Quality Assurance program. Provide guidance and support for project quality control programs and personnel.
(Environmental Services industry)
September 2003 — October 2007 (4 years 2 months)
Developed ISO 9001-based quality management system for the newly created Environmental & Infrastructure Division. Directed division internal and supplier audit programs, corrective/preventive action tracking program, and quality training program. Spearheaded division-wide continuous improvement initiatives to streamline cross-functional processes. Managed global QA/QC staff.
(Environmental Services industry)
March 1992 — September 2003 (11 years 7 months)
QUALITY PROCESSES MANAGER – IT CORPORATION,
Las Vegas, NV (1992 - 2003)
Served as the Quality Processes Manager for a large, multi-year environmental management/clean up contract under the U.S. Department of Energy (DOE) Nevada’s Environmental Restoration Division. Supervised a QA staff of 5, coordinated continuous improvement efforts, and controlled a $500K+ operating budget.
• As part of the management team that established the program for the new DOE contract, wrote and supervised implementation of the Quality Assurance plan for the contract, assuring compliance with contract requirements, DOE orders, and federal and state regulations.
• Managed both internal independent audits and vendor audits, including audits of laboratories providing analytical services to the program.
• Championed major improvement initiative to implement performance objectives for the project, leading to 2 Baldridge-based Performance Excellence Awards
(Environmental Services industry)
February 1990 — February 1992 (2 years 1 month)
QUALITY ASSURANCE / QUALITY CONTROL SPECIALIST – IT CORPORATION, Knoxville, TN
(1990 - 1992)
Established internal health physics consulting group's QA program and supplied oversight and monitoring of its implementation and staff training to program requirements. Provided QA and records management consulting and participated in independent compliance audits for U.S. Department of Energy (DOE) prime contractors at multiple facilities. Position required ability to interface and communicate well with people at many levels of client organizations.
(Environmental Services industry)
May 1988 — February 1990 (1 year 10 months)
TECHNICAL SERVICES COORDINATOR – IT CORPORATION, Knoxville, TN (1988 - 1990)
Coordinated Environment, Health, Safety, and QA audits for an internal consulting group that provided independent audits for DOE prime contractor clients. Organized multi-person audit teams, entailing scheduling, logistics, keeping costs within estimates, and ensuring products were delivered on time. Clients including DOE prime contractors and DOD agencies.
(Environmental Services industry)
June 1984 — September 1986 (2 years 4 months)
QUALITY CONTROL COORDINATOR, Applied Sciences Laboratory, Oak Ridge, TN (06/1984 - 09/1986)
Served as the first QC Coordinator for a start-up radioanalytical laboratory. Developed and controlled the QA Program Plan and QA/QC procedures, provided in-house training for staff on QA program and procedures, monitored the laboratory's performance through use of QC samples, control charts, and internal audits, performed quality checks of calculations and reported data. Interfaced extensively with client representatives in all stages of work.
• Developed the laboratory's QA/QC program based on requirements of NRC Regulatory Guide 4.15 and NQA-1 that was accepted by the NRC for analyses required for environmental monitoring program at nuclear power plants.
BS , Psychology , 1971 — 1972
Psychology 1968 — 1971
Bicycling, music, international travel
American Society for Quality, Southern Poverty Law Center, Habitat for Humanity
Corporate Quality Award for project work in Alaska - 1993
Division Quality Award for program development for laboratory - 1987