IT ERP/SAP/CRM Implementation Consultant, BPI Project Manager, Change Manager, MBAs Without Borders, cwyatt@du.edu
South Brisbane Area, Australia
IT ERP/SAP/CRM Implementation Consultant, BPI Project Manager, Change Manager, MBAs Without Borders, cwyatt@du.edu
South Brisbane Area, Australia
A polished MBA student with experience in strategic management analysis using several business tools, and the skills to deliver a dynamic presentation to executives. A confident team leader and decision-maker with the ability to apply entrepreneurial creativity to complex problems.
IT (ERP/SAP/CRM) Implementation Consulting
Business process documentation and improvement
Change management
Reward and recognition program creation, Succession planning
Internet marketing techniques
Market surveys and pre-investment research
Speech and presentation coaching
Human resource management: succession planning, rewards management, and interviewing
(Real Estate industry)
May 2008 — Present (8 months)
• Devised process and conducted training for direct electronic entry, saving BCW 2 employees for every 30, saving a potential $1.5M per year!
• Head of Change Management, Training, Data Migration, and Project Coordination for CRM implementation
• Completed SQL data conversion preparation, Crystal reports development, and created test scripts
• Streamlined and documented contact to cash business processes for $400M City Council construction division
(Educational Institution; Management Consulting industry)
August 2003 — Present (5 years 5 months)
• Generated idea for RFID application, and facilitated presentation to executives that led to final round (top 5) in 1st year Fulltime-MBA competition among 30 teams for First Data Corporation
• Launched a project earning Greenwood Village’s Nono’s Café $750,000 to open at new location by creating complete business plan and presenting it to investors
• Constructed and investigated a faculty-partnership research project, “Why Wal-mart Failed in Germany”
• Structured a complete business plan for a “Born Global” international IT corporation in Europe
(Privately Held; 10,001 or more employees; Accounting industry)
October 2007 — April 2008 (7 months)
(Government Agency; 10,001 or more employees; International Trade and Development industry)
September 2007 — October 2007 (2 months)
Project proposal creation on Youth Migration and Development with International Volunteer Team for Young People We Care
Designing curriculum specifics for online tutoring of post-secondary refugees with Respect Refugees.org
(Privately Held; 1-10 employees; Information Technology and Services industry)
March 2007 — August 2007 (6 months)
Panorama Consulting ERP (SAP, Oracle, CRM) Consultant
•Project manager for a $1.2million ERP implementation, helping to turn a $15m company to $20m by 2009
•Trained over 250 employees on how to utilize an ERP system most effectively
•Head of Organizational Change Management on multiple projects
•Defined business processes, and teamed-up to select ERP vendor for $120m international gauge manufacturer
•Developed connection with National India/US Chamber of Commerce
•Enabled President to design a partnership with Asia Pacific Access, potentially expanding Panorama operations to China
(Privately Held; 11-50 employees; Information Technology and Services industry)
May 2004 — March 2007 (2 years 11 months)
Operations consulting business (PR, transaction processing, event management), with over 450 clients in Colorado
and offices in Arizona, Florida, Kansas City, St. Louis, and Louisiana
• Initiated new marketing approach, creating Excel lists of almost 1,000 future clientele for Frontier Airlines
• Expanded Blacktie-Colorado calendar, now getting over 5,000 hits a day
• Coordinated over 50 volunteers for Blacktie and Make a Wish Charity Fundraiser, 2005
• Initiated Blacktie-Arizona’s calendar after franchising
• Promoted to design non-profit profiles portion of website
• Built investor relations at 40 Blacktie events, published in Denver Post/Denver Daily News
(Government Agency; Investment Management industry)
May 2006 — November 2006 (7 months)
Entrepreneur consulting center and angel investor group
• Furthered investor relation team, establishing over 20 connections between entrepreneurs and investors
• Developed plans to enhance connection between CTEK and Daniels College of Business by 2007
• Participated in 1st annual Investment & Finance Cross-Networking Event
(Public Company; 10,001 or more employees; Financial Services industry)
June 2005 — February 2006 (9 months)
• Helped create DEVA Financial Advisor (FA) software, used by 10,000 FAs nationally
• Managed tax reporting for over 700 attendees at Merrill Lynch sponsored US Open
• Uncovered over 180 internet leads for new client prospects, to be used nationally
• Created central filing system for over 200 employees from five offices
• Formalized and compiled Managing Director’s 1st book, “How to be a Million Dollar Producer”
(Public Company; 10,001 or more employees; Hospitality industry)
July 2001 — February 2005 (3 years 8 months)
• Received Vice President appointed Spirit to Serve Award, 2003
• Designated “Top Gun Employee,” obtained credentials to work in every department in hotel
• Part of team that boosted Guest Service Scores 10% in 2004
LEADERSHIP
MBA, Strategic Management, Finance, International Business, 2006 — 2007
• Founded DU Daniels School of Business Alumni/Senior Networking Program
• Treasurer of DU Iota Language Society, 2005-2006
• Selected to lead Finance team as VP of Finance for Delta Sigma Pi, 2004-2005
• Generated idea for RFID application, and facilitated presentation to executives that led to final round (top 5) in 1st year Fulltime-MBA competition among 30 teams for First Data Corporation
• Launched a project earning Greenwood Village’s Nono’s Café $750,000 to open at new location by creating complete business plan and presenting it to investors
• Constructed and investigated a faculty-partnership research project, “Why Wal-mart Failed in Germany”
• Structured a complete business plan for a “Born Global” international IT corporation in Europe
BSBA, International Business and Spanish, 2003 — 2007
2003 — 2007
Partial, European Studies, International Business, European Studies, 2005 — 2005
European Law (Imports/Exports and Employment) taken with an EU Commission Lawyer
Received commendation for performance in European Economic Society
International development, culture and international business, skiing, horseback riding and horse training, computers, photography, new venture development, tutoring, and flipping houses
Beta Gamma Sigma International Business Honors Society,
Phi Sigma Iota International Language Fraternity,
Alpha Kappa Psi Business Fraternity,
Daniels Student Consulting Group,
University of Denver Honors Program, University of Denver and Blacktie-Colorado, Denver Hospice/Blacktie, CTEK, Event Savant, SAP AG, Network of Advisors, University of Denver M&A Finance Class
• Wall Street Journal’s Student Achievement Award, 2007 (Only one presented per year for select schools)
• Dean’s List, Every Quarter, 2003-2007
• Outstanding Academic Achievement as an International Business Major Recipient, 2007
• Dean’s Citation for Excellence, 2007
• Beta Gamma Sigma Recognition, 2006, 2007