Charmant Tan

Charmant Tan

Designer, Traveler, Advocator, Storyteller

San Francisco Bay Area

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Charmant Tan's Overview


403 connections


Charmant Tan's Summary

Charmant Tan is a unique user experience designer and researcher. Focusing on the users needs, Charmant has a passion for creating intuitive design without explanation. A gradate from the Georgia Institute of Technology, Charmant has his Master of Science in Human-Computer Interaction degree.

Currently employed at IBM as a User Experience Designer, Charmant drives his passion to engage people by invoking emotional connections, creating personal stories, and catalyzing innovation through exceptional user experiences. Based in the Bay Area, Charmant chased his dreams and passions to learn more about becoming a better designer and understanding the users' needs.

Outside of his day job, Charmant is an advocate for Asian American issues serving on two nonprofit national boards in rallying for equality and disproving stereotypes. He hopes to utilize what he has learned in design to create positive reinforcement in teaching others to be tolerant and aware of others through stories.

Charmant Tan's Experience

User Experience Designer


Public Company; 10,001+ employees; IBM; Information Technology and Services industry

July 2013Present (1 year 3 months) San Jose, California

• Performing user experience design work for Cloud & Smarter Infrastructure
• Introducing IBM Design Thinking to multiple products across different divisions
• Working with developers on creating interactive experiences for Cloud & Smarter Infrastructure Products
• Mentoring new designers coming into IBM Design

Vice President of National Board

Xi Kappa Fraternity, Inc.

Public Company; Myself Only; Nonprofit Organization Management industry

August 2012Present (2 years 2 months)

• Assists with managing national standards for all chapters of Xi Kappa Fraternity, Inc.
• Manages expansion teams for new interest groups
• Oversees APIA initiatives and education for all chapters

Interaction Designer


Nonprofit; 11-50 employees; Writing and Editing industry

January 2014August 2014 (8 months) San Francisco Bay Area

• Redesigning the Hyphen website to better increase user interaction flow
• Developing audience personas for Hyphen users
• Conducting user research on understanding the readers of Hyphen
• Promoting and advocating Asian American and Pacific Islander issues

Co-Director of Communications

East Coast Asian American Student Union (ECAASU)

Nonprofit; 11-50 employees; Nonprofit Organization Management industry

May 2013November 2013 (7 months)

• Manage the communications team for ECAASU's National Board
• Reviews and approves all social media posts, graphics and PR materials
• Works with other teams to help run ECAASU

Graduate Research Assistant

StarMobile, Inc.

Privately Held; 11-50 employees; Computer Software industry

August 2012May 2013 (10 months) Atlanta

• Assisted in development for mobile applications
• Performing QA tests to analyze and debug mobile applications
• Front end development using user experience design principles and strategies

Nonprofit; 11-50 employees; Nonprofit Organization Management industry

May 2012May 2013 (1 year 1 month)

• Update the ECAASU website & blog, Facebook, twitter and other social media platforms
• Collect announcements for online newsletter;
• Develop creative and ambitious strategies to promote ECAASU and its activities over the internet.

Graduate Student Research Assistant

Georgia Tech Synaesthetic Media Lab

Educational Institution; 5001-10,000 employees; Higher Education industry

January 2012May 2013 (1 year 5 months)

• Focused on the relationship between novel movements and creativity through puppet interfaces for mapping body motions onto a 3D virtual character in real time.
• Assisted in structuring cognitive science experiments to determine tool appropriation in virtual environments for improving imagination of novel movements

User Experience Designer/Researcher Intern

IBM Extreme Blue Lab

Public Company; 10,001+ employees; IBM; Information Technology and Services industry

May 2012August 2012 (4 months) Austin, Texas Area

• Worked on WebSphere NextGen – Application Server Administration UI
• Utilized user center design methods and principles in leading the creation of creating a user interface for system administration of large scale server environments
• Conducted user research through collaborative design sessions, focus groups, and demos for multiple design iterations resulting in new workflows and system visualizations for prototyped system
• Presented final product to CEOs of IBM for future development and implementation in the WebSphere product

Graphic / Web Designer

Integrated Learning Services, Inc.

Privately Held; 1-10 employees; E-Learning industry

May 2011May 2012 (1 year 1 month)

• Structured eLearning training templates based on usability research design resulting in developing new clientele contracts including Coke and Earthlink.
• Created web based training programs through graphical designs and HTML to ensure online training education resulting in improving knowledge retention by 50%.

Creative Services Designer

Georgia Public Boardcasting

May 2011April 2012 (1 year)

• Edited graphical designs and show packages in 3-person team for Today in Georgia History resulting in increasing Georgia history education amongst Georgia public schools by 15%.
• Generated over 25 millions views for Today in Georgia History
• Collaborated with two other designers in designing 3d motions graphics for GPB High School Football resulting in 100% viewership and leading Georgia as top High School Football Broadcast Stations nationwide.

User Experience Designer

Mobi Interactive LLC

September 2011March 2012 (7 months) Atlanta

• Created interactive wireframe design solutions for mobile applications through user-centered design approaches resulting in establishing new clientele and increased revenue by 5%.
• Developed graphic interfaces using user experience strategies resulting in 100% contract project renewal.

Graduate Research Assistant

Georgia Tech Augmented Environments Lab

Educational Institution; 5001-10,000 employees; Higher Education industry

August 2011December 2011 (5 months)

• Implemented usability experience designs to generate AR games used by 75% of the Georgia Tech students.
• Developed 3D content, models, and environments utilizing Maya and Unity for multiplayer AR mobile applications
leading to presenting final products at the IGF festival.

Graphic Media Contractor


May 2011September 2011 (5 months)

• Charged with all media designs including motion graphic intros used for company promotional usage resulting in
increasing the Kamia brand by 15%.
• Designed and produced the Learning Digital video resulting in introducing the company at the Microsoft Conference 2011
and gaining nationwide recognition.

Computer Service Specialist Intern

Georgia Tech Research Institute

Nonprofit; 1001-5000 employees; Research industry

December 2008March 2011 (2 years 4 months)

• Coded software for the ALR – 69 Radar Warning Receiver resulting in improved detection range and accurate, unambiguous identification of friend versus foe by 15%.
• Collaborated on coding the program VORTEX to simulate threat environments leading to government military contacts and strengthening GTRI brand.
• Assisted with development and debug of IPA and DF software for the C-10373 FSRS Receiver Controller

IT Support Co-Op Intern

Georgia Tech Research Institute

Nonprofit; 1001-5000 employees; Research industry

May 2008December 2008 (8 months)

• Computer Administration
• Provided computer helpdesk support to 200 plus researchers and staff of the ELSYS Laboratory at GTRI
• Configured and built personal computers and VoIP telephones to meet the needs of network administration and the customer
• Troubleshot and resolved any performance issues of the PC or VoIP telephone equipment

Charmant Tan's Projects

Charmant Tan's Skills & Expertise

  1. User Experience
  2. User Experience Design
  3. User Interface Design
  4. Design Thinking
  5. Interaction Design
  6. Human Computer Interaction
  7. CSS
  8. Photoshop
  9. ActionScript
  10. Flash
  11. OmniGraffle
  12. Human Factors Engineering
  13. User Interface
  14. Usability Engineering
  15. Visual Design
  16. Adobe Creative Suite
  17. Team Leadership
  18. Team Building
  19. Public Speaking
  20. Rapid Prototyping
  21. Software Design
  22. Illustrator
  23. InDesign
  24. After Effects
  25. Premiere
  26. Branding & Identity
  27. Storytelling

View All (27) Skills View Fewer Skills

Charmant Tan's Education

Georgia Institute of Technology

Master of Science, Human-Computer Interaction


Georgia Institute of Technology

Bachelor of Science, Computational Media


Activities and Societies: • High Honors Graduate • Coop Degree Seal • Xi Kappa Fraternity, Inc • Chinese Student Association

Charmant Tan's Additional Information

Honors and Awards:

Fox Faces of the Future | Dean’s List | High School Salutatorian | ECAASU 2010 Video Winner | High School Senior Superlative | CoOp Student | High Honor Graduate

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