Charlotte Troup

Current

Commercial Account Executive at Chicago Title Insurance Company

Past

Vice President Marketing and Project Development at Pied-a-Terre Properties, Ltd.
Volunteer Leadership and Fundraising at Non-Profit Sector, New York, New York
General Sales Manager at Wilson Data Services, Inc. (Successor Company: InfoNation, Inc.)

Director of Commercial Leasing and Brokerage at The Hettig Companies
Associate at Swope Realty Group
Associate at INCOMM Properties, Inc.

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Education

University of Houston
University of St. Thomas

Recommended

14 people have recommended Charlotte

Connections

389 connections

Industry

Commercial Real Estate

Websites

Charlotte Troup’s Summary

Commercial real estate and business development professional with broad experience in relationship management, sales/marketing, marketing communications, direct marketing, leasing and brokerage, negotiation and transaction management, fundraising, and event planning.

Industries: Commercial real estate, direct marketing, title insurance and hospitality.

Personal Statement: Going to bat for my clients is what I do best. I believe in building enduring relationships. Skilled at turning around weak client relationships. Reliability, integrity, value, responsiveness and expertise are at the core of what my clients have come to expect from me.

Charlotte Troup’s Specialties:

Client development, relationship management, sales/marketing and operations management, marketing communications, negotiation and transaction management, fundraising, leasing and brokerage, and event planning.

Charlotte Troup’s Experience

Commercial Account Executive

Chicago Title Insurance Company

(Public Company; 10,001 or more employees; FNF; Real Estate industry)

April 2006 — Present (3 years 8 months)

New business development with account management responsibilities for major law firms, commercial real estate developers and investors, and REITs. Responsibilities include business development, account/transaction management, professional development (MCLE course planning and development), marketing, sponsorships and event planning.
Vice President Marketing and Project Development

Pied-a-Terre Properties, Ltd.

(Hospitality industry)

September 2003 — April 2006 (2 years 8 months)

Pied-a-Terre Properties, Ltd. is a boutique corporate housing provider serving Washington, DC

• Supervise office manager; manage outside legal counsel, operations and sales/marketing responsibility.
• Team leader in the negotiation and management of a $900,000 lease buyout.
• Reduced advertising expenditures by 50%, while increasing qualified call traffic 20%, via the Internet.
• Evaluated, selected, and directed installation of industry specific operations software that increased productivity 30%.
• Increased revenues 13% through systematic rent increases and decreased downtime.
• Managed successful reorganization of Company’s personnel, operations and procedures. Separated property management from sales/marketing and created metrics for accountability.
Volunteer Leadership and Fundraising

Non-Profit Sector, New York, New York

(Fund-Raising industry)

September 1998 — March 2003 (4 years 7 months)

Vice-Chair of the New York Junior League’s Largest Fundraising Event
• Coordinated event planning and marketing communications.
• Managed volunteers, within budget, to raise $400,000 for this major gala benefit.

Class Chair, Campaign for Marymount School
• Fund raiser in a $20 million capital campaign by direct solicitation of school parents and benefactors.

Volunteer, The Junior League of the City of New York, Inc.
• Organized Manhattan homeless shelter’s career and family skills training workshops for single mothers.

Co-Chair Children’s and Family Ministries Committee at St. James’ Church
• Provided lay leadership for 470 families in education, worship, mission, support and fellowship programs.
General Sales Manager

Wilson Data Services, Inc. (Successor Company: InfoNation, Inc.)

(Marketing and Advertising industry)

May 1992 — June 1997 (5 years 2 months)

Automotive Direct Marketing and Software Development for Database of Registered Motor Vehicle Owners (mailing lists, list rental, market analysis and appraisal guides)

• Developed and executed direct-mail advertising campaigns, including a highly successful car buyer campaign for Houston Cellular Telephone Co. resulting in a 5% response rate and a 2% close/sale rate.
• Increased sales revenues 60% through up selling, new product development and customer service.
• Expanded turnkey direct mail advertising business 500% and doubled high-margin list rental volume.
• Managed staff of six sales representatives, as well as administrative and production personnel.
• Supervised product development, order fulfillment, and operations.
• Created and directed implementation of policies, procedures, plans, reporting systems and sales manuals.
Director of Commercial Leasing and Brokerage

The Hettig Companies

(Real Estate industry)

May 1987 — December 1991 (4 years 8 months)

Commercial Real Estate Development, Management and Brokerage

• Developed budgets and managed all marketing, leasing, tenant construction, and brokerage activity for portfolio of five office buildings and one industrial facility owned by Phoenix Mutual Life Insurance Co.
• Negotiated and closed over 95 office lease transactions, more than doubling portfolio occupancy rates in a depressed market.
• Brokered and closed the sale of two office buildings containing 110,000 square feet.
• Designed marketing brochures winning the 27th Houston Addy Show Certificate of Merit.
• Closed a 30,000 square feet lease transaction with a Texas college, overcoming severe regulatory, financial and scheduling restrictions.
Associate

Swope Realty Group

(Real Estate industry)

April 1985 — May 1987 (2 years 2 months)

Commercial Real Estate Brokerage, Houston, Texas
Associate

INCOMM Properties, Inc.

(Real Estate industry)

May 1983 — April 1985 (2 years )

National Commercial Real Estate Brokerage, Houston, Texas

Charlotte Troup’s Education

University of Houston
University of St. Thomas

Additional Information

Charlotte Troup’s Websites:

Charlotte Troup’s Interests:

Pro bono work relative to women's and children's issues. Also, scuba diving; fundraising; arts and music. See some of my event planning, communications and fundraising efforts for the NYJL at: http://www.newyorksocialdiary.com/partypictures/2003/4.2.03/partypictures4.2.03.php (a/k/a Charlotte Filyaw)