Principal Consultant
Greater New York City Area
Principal Consultant
Greater New York City Area
I am actively seeking business process management and process improvement opportunities.
Business Process Management
Business Process Reengineering
Process Improvement
Best Practices
Workflow Automation
Value Stream Mapping
Systems Thinking
Project Management
(Information Technology and Services industry)
October 1992 — Present (17 years 3 months)
Business process management; process improvement; best practices; workflow automation; value stream mapping; systems thinking; project management
Implemented IT incident tracking system for major financial services organization.
Managed SAS 70 Audit Readiness Assessment for a financial services firm
Program Manager for the NYC Chapter of PMI Mentoring Program
Developed application for five harm reduction programs in NYC, Rochester and Buffalo
Recovered 12 years of medical research data
Launched website for non-profit organization
(Information Technology and Services industry)
2009 — 2009 (less than a year)
(Information Technology and Services industry)
2009 — 2009 (less than a year)
(Public Company; 501-1000 employees; ryb.l; Management Consulting industry)
March 2001 — August 2007 (6 years 6 months)
Strategic planning; process improvement initiatives; procurement; managed vendor relations; and management of complete lifecycle software development.
(Information Technology and Services industry)
2001 — 2007 (6 years )
(Privately Held; 11-50 employees; Printing industry)
March 2000 — January 2001 (11 months)
Responsible for the development of the commercial print procurement portal.
Budgeting and planning; managing vendor relations; evaluating and selecting hardware and software packages; making presentations to VCs; and managing all aspects of software development.
(Privately Held; 1001-5000 employees; Computer Software industry)
July 1999 — March 2000 (9 months)
Coordinating activities of development, QA, documentation, production, and marketing; release management; requirements analysis; drafting ISO 9000 functional specifications; creating and making presentations to customers; creating and running training programs; providing sales support; and handling customer support issues.
(Privately Held; 11-50 employees; Computer Software industry)
May 1995 — July 1999 (4 years 3 months)
Creating project plans including scheduling and resource usage; providing technical support; promoting and implementing quality assurance activities including software configuration management, defect tracking, testing and code inspections; and recruiting.
(Privately Held; 11-50 employees; Computer Software industry)
October 1992 — May 1995 (2 years 8 months)
Designing, developing, and maintaining market leading foreign exchange derivatives software product; and providing technical support.
(Government Agency; 201-500 employees; Financial Services industry)
June 1990 — October 1992 (2 years 5 months)
Researching and analyzing demographics and housing markets in New York State; and preparing management reports on agency activity for senior staff, board of directors, and the Governor of the State of New York.
(Privately Held; 201-500 employees; Real Estate industry)
July 1989 — April 1990 (10 months)
Initiating and developing relationships with large corporations and law firms in New York City; negotiating office leases with building owners and their representatives; analyzing lease obligations; and researching available office space and market conditions in New York City.
BA , 1985 — 1989
sustainable development, social entrepreneurship
Project Management Institute (PMI), PMINYC, EXIN ITIL, American Society for Quality (ASQ), the New York Software Industry Association, the Association of Business Process Management Professionals, Society for Organizational Learning (SoL), The Agile Alliance, Lean Enterprise Institute, ToDo Institute, Organization Development Network of Greater New York, QualiWare, Swire Family
PMP, ITIL