
Helping People Understand Complex Information
San Francisco Bay Area

Helping People Understand Complex Information
San Francisco Bay Area
I combine words and pictures together in various formats to help people better understand complex issues, and I also help organize other people to do this.
editing; writing; document, Web, and office production tools; collaboration; XML
(Privately Held; 51-200 employees; Computer Software industry)
July 2002 — Present (7 years 5 months)
Development of user guides, getting started guides, help files, and release notes; writing and editing material for marketing collateral and company Web site; writing and editing material for trainings; editing contract proposals; support for marketing and end-user assistance activities; and Web site administration for an enterprise Java software product developer and professional services provider
(Privately Held; 51-200 employees; Computer Networking industry)
December 2001 — April 2002 (5 months)
Development of user guide, "quick starts", help files, and release notes for a network storage technology company
(Privately Held; 51-200 employees; Computer Networking industry)
September 2000 — May 2001 (9 months)
Development of installation and developers guides, creation of and support for tools for use in the publishing process, and advising engineering on improvements in the user interface for a network storage technology company (changed name to Acirro)
(Non-Profit; 11-50 employees; Public Policy industry)
October 1997 — May 2000 (2 years 8 months)
Coordination and production of books and an academic journal, Web site administration and maintenance, and general systems support for a non-profit policy research institute
(Privately Held; 11-50 employees; Computer Software industry)
July 1996 — October 1997 (1 year 4 months)
Technical support, Web technical support documentation, quality control, and release engineering for color management software company (name later changed to E-Color)
(Public Company; 501-1000 employees; Publishing industry)
January 1995 — July 1996 (1 year 7 months)
Manufacturing and budget analysis of 1- and 4-color books and liaison with printers for trade book publisher
(Public Company; 51-200 employees; Publishing industry)
June 1991 — February 1995 (3 years 9 months)
Supervision of prepress operations, establishing production systems and procedures, research and development, and production technical support for computer book publisher (absorbed into Macmillan Computer Publishing in 1997)
(Partnership; 51-200 employees; Law Practice industry)
August 1990 — June 1991 (11 months)
Layout of documents and newsletters for a legal firm
(Privately Held; 51-200 employees; Publishing industry)
February 1987 — August 1990 (3 years 7 months)
Supervision of both typesetting and desktop publishing operations for book production and typesetting and desktop publishing of books for computer book publisher (absorbed by John Wiley & Sons)
BA , Legal Studies , 1979 — 1985
PTA, Bayside Council of PTAs, WCCUSD (West Contra Costa Unified School District) Community Budget Advisory Committee, CPEC
Distinguished Citizen Award - West Contra Costa Public Education Fund, 2006