
San Francisco Bay Area

San Francisco Bay Area
I'm an independent thought leader on social and emerging technologies, with a specific focus on social technologies, Web 2.0, and interactive media, and marketing. I bring to my thinking not only first-hand experience in media, but also strong strategy and business training and experience. I'm not afraid to tell businesses what they should do, but will always do so in a respectful, cooperative manner.
Business strategy and market positioning, trend analysis, market sizing, Web site design, email design, media strategies, writing and synthesis of ideas. Coverage topics include: social computing (blogs, RSS, podcasting, and social networking), consumer portals and search, media site design, local media, and online classifieds.
(Privately Held; Internet industry)
July 2008 — Present (1 year 1 month)
I'm an independent thought leader on social and emerging technologies, and the co-author of "Groundswell: Winning In A World Transformed By Social Technologies".
(Public Company; 501-1000 employees; FORR; Research industry)
October 2002 — July 2008 (5 years 10 months)
Research and analyze how media companies and marketers use technology to improve their business strategies and practices. Research topics include social technologies, searcn marketing, marketing mix, digital marketing growth, online recruitment and online classifieds, social networks, portals (like AOL, MSN, and Yahoo!), local media, especially newspapers.
(Public Company; 201-500 employees; FORR; Internet industry)
September 2000 — October 2002 (2 years 2 months)
Led the Media and Marketing research team, ranging from 7-10 analysts and research associates. Responsible for all research produced by the analysts, as well as liasons with the sales force.
(Public Company; 501-1000 employees; FORR; Internet industry)
March 1999 — September 2000 (1 year 7 months)
Industry analyst covering Internet advertising, online recruitment, online promotions, and portals. Also looked at newspaper publishing strategies.
(Privately Held; 1001-5000 employees; Newspapers industry)
December 1995 — February 1999 (3 years 3 months)
Created the Internet publishing division of CNC. Wrote original business plan and obtained funding from Fidelity Investments, the parent company. Put 200 individual towns and cities online at www.townonline.com, which included 120 community and daily newspapers (total circulation 1+ million). Won two EPpy awards for best local site and best commercial product (for the online recruitment site). Also held positions on the Newspaper Association of America's online publishing advisory board.
(Public Company; 1001-5000 employees; KRI; Newspapers industry)
August 1993 — December 1995 (2 years 5 months)
Developed new business products for the San Jose Mercury News. Included supporting the launch of a consumer event, "The Electronic Learning Fair" which featured educational software and toys. Also trained the Mercury News ad sales team on to sell Internet advertising. Was part of the executive training program, which involved a four month rotation through every department at the newspaper.
(Partnership; 501-1000 employees; Management Consulting industry)
August 1988 — May 1991 (2 years 10 months)
Joined Monitor Company in their Cambridge office, then transferred to the new Amsterdam office in 1989. Cases included clients in: insurance, manufacturing, downstream petroleum, and transportation. Responsibilities included analysis of large consumer survey databases with SAS, competitive interviews and analysis, modeling competitive manufacturing outputs, and modeling cash flow impacts of strategic options.
MBA , September 1991 — June 1993
AB , Social Studies , September 1984 — June 1988
Advisory Board, Poynter Institute
- Named by Fast Company as one of The Most Influential Women in Technology
- Named by Fast Company as one of The 12 Most Creative Minds of 2008
- "Groundswell" named by Fortune Magazine as one of the 3 best Web books of 2008
- "Groundswell" named by Advertising Age as number 3 of 10 Books You Should Have Read
- "Groundswell" named by BusinessWeek as one of the Best Innovation & Design Books of 2008
- "Groundswell", co-authored with Josh Bernoff, named by Amazon as one of the Top 10 Business & Investing Books of 2008
- Named one of The 50 Most Influential People in Business IT by Baseline magazine
- Named Visionary of the Year by Society for New Communications Research, along with Josh Bernoff, Groundswell co-author
- Named by AdAge as one of its top 40 Women To Watch in 2008
- Named by NowPublic as one of the 50 most influential people in Silicon Valley
- Named one of CRM Magazine's 2008 Influential Leaders