Charity Gamble

Charity Gamble

Writer/Blogger at Freelance

Location
Sioux City, Iowa Area
Industry
Graphic Design

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Charity Gamble's Overview

Current
  • Owner/CEO at Faith Hosting
  • Writer/Blogger at Freelance (Self-employed)
  • Owner/Jewelry Designer at Eternal Stardust Jewelry

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Past
  • Customer Service Representative at Alorica, Inc
  • Support Professional at Stream Global Services
  • Environmental Services Tech at Mercy Medical Center
  • Sales Associate at Wal-Mart
  • Account Manager at Convergys
  • Customer Service Representative at Convergys
  • Clerk at Keep On Booking
  • Environmental Services Tech at Mercy Medical Center
  • Certified Nurse Aide at Countryside Retirement Home
  • Sales Representative at MCI
  • Food Service Worker at Wendy's
  • Production Worker at Gateway 2000
  • Developmental Assistant at Mid-Step Services, Inc
  • Cashier at Wal-Mart

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Education
  • East High School
  • Western Iowa Tech Community College
Recommendations

1 person has recommended Charity

Connections

1 connection

Websites

Charity Gamble's Summary

I am well versed in over-the-phone customer service. I am professional, polite, and am willing to do whatever is within my power to assist the customer. I have been working in the customer service industry both in-person and over-the-phone for a little over 2 years.

My goals at this time are to work on getting my jewelry business up and running.

I am also a self-taught web designer, versed in HTML, XHTML, and CSS. I hand code my pages and CSS files, and write valid coding. I am also experienced with WordPress.

Specialties

customer service, HTML, XHTML, CSS, WordPress, crochet, beaded jewelry making

Charity Gamble's Experience

Owner/CEO

Faith Hosting

November 2010 – Present (1 year 4 months)

Faith Hosting is a free website hosting service geared toward churches who wish to put up websites, but are not able to afford the cost of hosting. Design services are offered as well for a small fee.

Writer/Blogger

Freelance (Self-employed)

July 2009 – Present (2 years 8 months)

I do freelance writing and blogging for various clients.

Owner/Jewelry Designer

Eternal Stardust Jewelry

January 2009 – Present (3 years 2 months)

I design and produce beaded jewelry.

Owner

Eternal Stardust Designs (Sole Proprietorship)

Sole Proprietorship; Myself Only; Design industry

December 2008 – Present (3 years 3 months)

Graphic designs, web sets, web graphics, with webmaster services to be available soon.

Customer Service Representative

Alorica, Inc

December 2008 – July 2009 (8 months)

Worked for AT&T Mobility providing technical support for cellular phones and customer service.

Support Professional

Stream Global Services

Public Company; 10,001+ employees; SGS; Outsourcing/Offshoring industry

September 2007 – November 2008 (1 year 3 months)

Worked for Road Runner High Speed Internet providing technical support and customer service.
Worked for Sirius Satellite Radio activating radios and providing customer service.

Environmental Services Tech

Mercy Medical Center

Nonprofit; 1001-5000 employees; Hospital & Health Care industry

April 2006 – September 2007 (1 year 6 months)

Trained for Environmental Services Tech 2 position
Was responsible for training new hires.
Was responsible for supervisor duties when supervisor was not there.

Sales Associate

Wal-Mart

Public Company; 10,001+ employees; WMT; Retail industry

January 2006 – February 2006 (2 months)

Provided customer service in Toy department.
Stocked shelves and kept area clean and neat.

Account Manager

Convergys

Public Company; 10,001+ employees; CVG; Outsourcing/Offshoring industry

April 2005 – November 2005 (8 months)

Provided customer service to credit card customers.
Provided retention efforts for credit card customers.

Customer Service Representative

Convergys

Public Company; 10,001+ employees; CVG; Outsourcing/Offshoring industry

July 2003 – October 2003 (4 months)

Provided customer service to credit card customers.
Sold add on products to credit card customers.

Clerk

Keep On Booking

August 2002 – April 2003 (9 months)

Assisted customers in finding books.
Stocked bookshelves.
Counted down registers and prepared bank deposits.
Made bank runs for change for cash register.
Rang up customer purchase on register.
Opened and closed store.

Environmental Services Tech

Mercy Medical Center

Nonprofit; 1001-5000 employees; Hospital & Health Care industry

January 1999 – January 2001 (2 years 1 month)

Responsible for keeping patient rooms and public areas of hospital clean and sanitary.

Certified Nurse Aide

Countryside Retirement Home

January 1999 – January 1999 (1 month)

Assisted nursing staff in caring for elderly patients in a nursing home environment.

Sales Representative

MCI

Public Company; 10,001+ employees; VZ; Telecommunications industry

January 1998 – January 1998 (1 month)

Took inbound sales calls.

Food Service Worker

Wendy's

January 1998 – January 1998 (1 month)

Prepared food orders for customers.
Provided customer service.
Kept dining room area clean and neat.

Production Worker

Gateway 2000

July 1997 – November 1997 (5 months)

Built computers to order specifications.

Developmental Assistant

Mid-Step Services, Inc

December 1994 – July 1997 (2 years 8 months)

Assisted mentally handicapped people with daily living tasks.
Completed Med Manager course to hand out medications.
Completed Program Manager course.

Cashier

Wal-Mart

Public Company; 10,001+ employees; WMT; Retail industry

September 1994 – December 1994 (4 months)

Scan items, take payment, and provide correct change to customers.
Provide customer service.
Stock shelves and keep store neat and clean.

Charity Gamble's Education

East High School

High School Diploma, High School

1990 – 2004

Activities and Societies: Band, Choir, Peer Helping 1, Peer Helping 2, Library Aide

Western Iowa Tech Community College

Clerical Bookkeeping, English, Accounting

1996 – 1997

I was unable to continue my studies due to family obligations, and so I have only completed one semester of classes.

Charity Gamble's Additional Information

Websites:
Interests:

reading, music, video games, web design, jewelry making, crocheting

Groups and Associations:

Iowa Etsy Team

Contact Charity for:

  • reference requests
  • getting back in touch

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