
Enterprise Software Research Analyst and Consultant at Technology Evaluation Centers
Montreal, Canada Area

Enterprise Software Research Analyst and Consultant at Technology Evaluation Centers
Montreal, Canada Area
Oracle Certified Associate
AEC in Oracle Database Administration
5 years of experience in IT Project Management (training and implementing ERP)
Degree in Business administration
Master Degree in Territorial Projects Management
ERP, CRM, PLM, BI
(Privately Held; Information Technology and Services industry)
February 2009 — Present (11 months)
Perform functional analyses of software vendors that join TEC’s programs
Work with TEC clients to model their business processes and map these to functional aspects of enterprise software systems
Consult with TEC clients to answer their questions about enterprise software issues.
Develop TEC analysis models
(Information Technology and Services industry)
September 2007 — February 2009 (1 year 6 months)
Responsible for the on-site delivery of project management, consulting and training services of Visual's management software solutions (ERP, PLM, WMS, BI, SFA)
Develop client implementation project plans, organize project teams, manage and monitor the implementation progress
Create training documentation and manage issues in VIM (Visual Issue Management)
(Public Company; GWL; Insurance industry)
October 2006 — August 2007 (11 months)
Review claim attachments and determine the relevance of claim information
Responsible for the data entry of medical, dental and vision claims.
(Public Company; Market Research industry)
August 2006 — October 2006 (3 months)
Conducted telephone surveys with people throughout Canada on a variety of political, social and consumer topics.
(Privately Held; 201-500 employees; Automotive industry)
August 2004 — June 2006 (1 year 11 months)
Took part in software (eCars 21) selection process
Training in Dealer Management System eCars 21 in Lyon and Bucharest
Localized eCars21 (adapted and translated to Romanian)
Parametrize eCars21 (set up user profiles and configure for use in Romania)
Set up environement (Windows 2003 server and SQL Server) for eCars21
Created training manuals for users
Trained users in work procedures and software
Assisted users in daily use of the system
Trained users for the use of system for spare parts orders
Trained users for Renault work procedures
Managed database containing information about dealership network
Managed relationships with IT correspondents from dealers
(Privately Held; 201-500 employees; Automotive industry)
March 2003 — July 2004 (1 year 5 months)
Develop and deliver training programs for internal and external users
Supervise and manage the implementation and training processes
Develop and conduct tests, identify process improvements
Translated and adjusted Renault Nissan work procedures for spare parts activity
Training in Dealer Management System DeSy
Deployed work procedures and DeSy in dealerships
Trained users for Renault-Nissan work procedures
Post deployment audit
(Logistics and Supply Chain industry)
March 2002 — February 2003 (1 year )
Manage and implement an internal warehouse management system
Create and deploy marketing strategies for the company
Improve work processes and resource allocation
(Privately Held; Real Estate industry)
May 2001 — December 2001 (8 months)
Responsible for the planning of a technology transfer program
Promote the Maison Phenix house construction technology
AEC , Oracle Database Administration , 2006 — 2007
2000 — 2001
Business administration 1996 — 2000
1992 — 1996