Cristina Favreau

Current

• The Mompowerment Coach at Mompowerment

Past

• Brainstormist, Certified Coach, Speaker at Cristina Favreau :: The Brainstormist
• Owner at Assistante Virtuelle / Virtual Assistant (Sole Proprietorship)
• Team Leader at Tech Data

• Acting Team Leader at Tech Data Canada
• Account Representative at Tech Data Canada
• Purchaser at Ace Technology Inc.
• Receptionist/Accounts Receivable at Ace Technology Inc.

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Education

• CoachVille LLC
• CoachVille LLC
• Wings Business Coaching, LLC

• Coach Training Alliance, LLC
• Centre québecois de PNL
• SAJE Montréal Métro
• New Actor’s Workshop
• Tech Data Canada
• Marc Dussault, Psychothérapeute PNL
• KinéConcept
• Dawson College
• Tech Data Canada
• Institut Raymond-Dewar

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Recommended

21 people have recommended Cristina

Connections

303 connections

Industry

Professional Training & Coaching

Websites

• My Website
• My Blog
• My Bookstore

Cristina Favreau’s Summary

Is life with kids and a home-based business working out the way you thought it would?

You squeeze in work wherever you can. Whenever you’re not picking up toys, feeding a baby, washing clothes, preparing dinner, putting someone down for a nap or changing a diaper you’re with your computer. And you feel guilty about it.

You feel guilty for not being present with your children even though you’re home with them.

Some days you wonder how you're going to get through the next 24 hours. On other days, things just seem to go by without incident. I know you’re feeling overwhelmed, you might even feel powerless, from listening to all the "shoulds" flying around out there about parenting, child care and running a business. You are wondering how you can possibly make this whole working at home thing work. You're feeling a little selfish and probably guilty for wanting the best of both worlds - working at home and raising a young family.

Here’s the thing. You’re perfectly normal. You might feel hopeless but you are not a failure.

You have no idea how strong you are and the answer to what you need is coming from within.

I'm here to remind you to listen what you’re telling yourself.

My hope, my goal and my mission is to help you reconnect with your deep, wise, inner voice. Taking care of you is not selfish. In fact if you are not making self-care a priority in your life, you are cheating your children, your husband, your friends, loved ones even business associates and clients from having all of you at their disposal.

It's not easy for a mom to put herself first. But let's rally together, share our stories, worries, challenges and wins.

Together we can support each other on our individual journey towards being the best mother, wife, friend, and entrepreneur we can each be. You don't need to try to figure it out all alone anymore. After all, that's what we as women do best – we come together and help each other.

Cristina Favreau’s Experience

• The Mompowerment Coach

  Mompowerment

  (Professional Training & Coaching industry)

  October 2009 — Present (3 months)

  My hope, my goal and my mission is to help you, the busy mom entrepreneur, reconnect with your deep, wise, inner voice. Taking care of you is not selfish. In fact if you are not making self-care a priority in your life, you are cheating your children, your husband, your friends, loved ones even business associates and clients from having all of you at their disposal.
  
  It's not easy for a mom to put herself first. But let's rally together, share our stories, worries, challenges and wins.
  
  Together we can support each other on our individual journey towards being the best mother, wife, friend, and entrepreneur we can each be. You don't need to try to figure it out all alone anymore. After all, that's what we as women do best – we come together and help each other.

• Brainstormist, Certified Coach, Speaker

  Cristina Favreau :: The Brainstormist

  (Professional Training & Coaching industry)

  November 2005 — October 2009 (4 years )

  Discover Your Awesomeness! That's what I want to help you with.
  
  I help turn "generalist" service-based solo professionals into specialists by helping them uncover their unique strengths and abilities. I’ll show you how to apply your uniqueness to your marketing to attract prospects to you.
  
  After just one brainstorming session, you’ll identify what differentiates you from your competition. You’ll come up with immediate marketing strategies to gain momentum and take immediate action.
  
  Visit my blog at http://blog.cristinafavreau.com for marketing and business tips, tricks, ideas, suggestions.

• Owner

  Assistante Virtuelle / Virtual Assistant (Sole Proprietorship)

  (Sole Proprietorship; Myself Only; Outsourcing/Offshoring industry)

  October 2003 — February 2007 (3 years 5 months)

  Cristina Favreau is a Montreal-based bilingual Virtual Assistant (VA), specializing in customer service, scheduling, coordinating & time management skills. As a VA, Cristina works off-site in the background, helping her clients better run their business by taking care of administrative tasks. Her clients are then free to concentrate their efforts on what they do best, while she takes care of the rest from her fully equipped home office.

• Team Leader

  Tech Data

  (Public Company; 5001-10,000 employees; Information Technology and Services industry)

  October 2001 — January 2003 (1 year 4 months)

  Same as Acting Team Leader, with the following added responsibilities:
  • Assisting and participating in weekly video conferences (PictureTel)
  • Added responsibility of customer service and customer satisfaction
  • Resolving serious customer issues related to team members, vendors, competitors, etc.
  • Visiting key customers on a regular basis with outside representative
  • Planning and chairing weekly team meetings

• Acting Team Leader

  Tech Data Canada

  (Public Company; 5001-10,000 employees; Information Technology and Services industry)

  April 2001 — October 2001 (7 months)

  Same as Account Representative, with the following added responsibilities:
  • Responsible for meeting quotas (sales$ and GP%)
  • Generating various reports to keep track of customer increase/decrease and to pin-point undesirable trends
  • Motivating sales team to perform and to achieve monthly/quartely objectives
  • Resolving various issues related to sales (shipping discrepancies, invoicing issues) and customer complaints
  • Working closely with outside representative to better respond to customers’ needs
  • Involved in weekly Team Leader conference calls to better our sales force
  • Reporting to Inside Sales Manager and Branch Manager

• Account Representative

  Tech Data Canada

  (Public Company; 5001-10,000 employees; Information Technology and Services industry)

  August 1999 — April 2001 (1 year 9 months)

  • Order desk (telephone, fax, e-mail or internet)
  • Quotations (inventory, ETA's, pricing, etc,...)
  • Configurations of brand name servers/desktops
  • Providing product information using the internet, telephone or available documentation provided by manufacturers
  • Working in a team environment
  • Requesting special bid pricing (by fax and/or e-mail)
  • Requesting and preparing public sector pricing and bids
  • Customer service (providing invoice numbers, serial numbers, waybill numbers, tracing deliveries from courier, processing credit/rebill forms, etc...)
  • Informing customers of promotions
  • Tracking sales, promotions and SPIFFs
  • Having a monthly quota to meet (both sales$ and GP%)
  • Updating customer database
  • Tracking back orders and reserved products
  • Attending mandatory sales/product training
  • Attending customer/vendor functions

• Purchaser

  Ace Technology Inc.

  (Privately Held; 11-50 employees; Information Technology and Services industry)

  January 1999 — August 1999 (8 months)

  • Purchasing/negotiating computer hardware/software from distributors and manufacturers
  • Insides Sales/Order Desk
  • Quoting, Sales Order entry and Invoicing
  • Configuration of clone servers/desktops
  • Customer service (complaints, order status, tracing shipments, tracking back orders, creating sales reports, etc...)
  • Reporting directly to the President
  • Working completely autonomously
  • Receiving merchandise in inventory database, and tracking serial numbers
  • Updating and tailoring Fortune 1000 software to meet the company needs
  • Training employees to use Fortune 1000, Excel, Outlook, Act and Word
  • Providing product information to customers by using internet and documentation available
  • Scheduling customer appointments for 9 technicians and 2 network cablers
  • Applying for price protections directly to manufacturers
  • Quarterly inventory

• Receptionist/Accounts Receivable

  Ace Technology Inc.

  (Privately Held; 11-50 employees; Information Technology and Services industry)

  October 1997 — December 1998 (1 year 3 months)

  • Reception of 8 telephone lines
  • Collection of past due invoices
  • Thorough credit reference check of new customers (Creditel, references, etc…)
  • First line of contact to customer
  • Some invoicing
  • Bank deposits
  • Price Protection claims
  • Office/Secretarial tasks
  • Translating documents
  • Reporting directly to the Controller
  • Scheduling technicians for customer appointments
  • Keeping track of employee absences
  • Creating and coordinating employee vacation schedules
  • Collecting and verifying employee expense reports
  • Working autonomously

Cristina Favreau’s Education

• CoachVille LLC

  Cert. , Teleclass Leader Training - Module 3: Marketing , 2006 — 2006

  Activities and Societies:

  Class 1: The Mechanics
  Class 2: The 8 Step Marketing Plan for Teleclasses
  Class 3: 50+ Ways to Market Your Teleclass
  Class 4: Writing Killer Ad Copy for Your Teleclasses
  Class 5: Leveraging Your Teleclasses for Long-Term Sustainability
  Class 6: Co-Leading for Maximum Impact
  Class 7: Designing a Custom Teleclass Program from A-Z

• CoachVille LLC

  Cert. , Teleclass Leader Training - Module 1: The Introduction to Teleclass Leading , 2006 — 2006

  Activities and Societies:

  Session 1: Vision, Mission, Purpose and Objectives: Designing a Strategic Plan for Leading Profit-Driven Teleclasses
  Session 2: Question, Dialogue, and Weave
  Session 3: Interaction Opportunities
  Session 4:Interaction, Popcorning and Other Techniques for Success
  Session 5: Creating Warmth, Trust, and Inclusion
  Session 6: From Breakdown to Breakthrough

• Wings Business Coaching, LLC

  Licensed Facilitator , Get Clients NOW!(TM) program , 2006 — 2006

  THE PROGRAM CONSISTS OF...
  
  * A three-hour seminar delivered to a group of 2-20 people, in one live session or two 90-minute teleclasses
  * Follow-up group coaching sessions conducted with teams of 2-10 participants, live or by teleclass
  * A road-tested system for creating a customized, reusable sales and marketing plan
  * A toolkit of proven marketing techniques for the group to implement

• Coach Training Alliance, LLC

  Certification , Professional Coach Program , 2005 — 2006

  When you begin this step-by-step process, there is no wondering when you will complete the program. Within six months, you will be a Certified Coach with paying clients in a growing practice. No other coach training program better prepares you for real-world coaching faster or for less money. Click here to enroll.
  
  Course Delivery
  The Certified Coach Program is a combination of live teleconferencing, online media, and interactive software downloaded directly to your computer.
  
  You experience:
  
  Group Mentoring
  Coach the Coach
  Self Study
  Observation & Critique
  
  CTA incorporates the Coach Training Accelerator™ program as supplemental content and media. This proven system serves as the "course text."

• Centre québecois de PNL

  Certification , Formation PNL certifiante - Formation de base , May 2004 — May 2004

  Vous apprendrez
  * Les origines de la PNL, ses postulats et ses applications
  * Les caractéristiques d'une communication efficace
  * Les niveaux de changement
  * Les systèmes de représentation sensorielle et les voies d'accès à ces systèmes
  * Le fonctionnement neurologique pour mieux comprendre votre propre modèle du monde et celui des autres
  * La synchronisation verbale et non verbale pour établir un rapport avec une personne ou un groupe
  * Les techniques de calibration pour développer votre acuité sensorielle
  * Le décodage du langage verbal et non verbal
  * Le méta modèle, un modèle précis et raffiné pour recueillir les informations et les transmettre de façon précise
  * Les techniques de recadrage verbal
  * Les caractéristiques des états associés et dissociés
  * Les techniques d'ancrage
  * Une méthode structurée pour définir des objectifs concrets, explicites, motivants et accessibles.

• SAJE Montréal Métro

  ASP , Lancement d'un entreprise , June 2003 — September 2003

  Formation accréditées (ASP) par la CSMB (Commission Scolaire Marguerite- Bourgeoys) :
  Le programme de est offert aux futurs et actuels entrepreneurs et travailleurs autonomes du Montréal Métropolitain.
  Ce programme s'adresse aux entrepreneurs et aux travailleurs autonomes qui désirent développer leur projet d'affaires et préparer un plan d'affaire essentiel au bon démarrage de leur entreprise.
  Ce programme, d'une durée de onze semaines, comporte des cours magistraux, des exercices pratiques, des techniques de réseautage, des travaux en laboratoire ainsi qu'un suivi individuel, le tout sous la supervision d'un formateur. Le participant apprendra à rédiger son plan d'affaires et recevra de judicieux conseils sur les différents aspects reliés au démarrage de son entreprise.

  Activities and Societies:

  Voici quelques cours que l'on retrouve dans la formation: Planification et direction générale, La présentation de l'offre, La définition du marché, Le plan marketing, La gestion des opérations, Les prévisions financières, etc.

• New Actor’s Workshop

  Film Acting – Beginner January 2003 — March 2003

• Tech Data Canada

  Certification , Conducting Productive Team Meetings , June 2002 — June 2002

• Marc Dussault, Psychothérapeute PNL

  Formation Ennéa-Cible November 2001 — November 2001

  Enneagram training

  Activities and Societies:

  « Outil de communication et de connaissance de soi »

• KinéConcept

  Certification , Initiation au massage suédois , June 2001 — June 2001

• Dawson College

  Certification , Camera Basics , January 2001 — April 2001

• Tech Data Canada

  Negotiation Skills Workshop May 2000 — May 2000

• Institut Raymond-Dewar

  Attestation , LSQ1 , November 1996 — January 1997

  45 hours LSQ (Langue des Signes du Québec)

Additional Information

Cristina Favreau’s Websites:

• My Website
• My Blog
• My Bookstore

Cristina Favreau’s Interests:

marketing, self-promotion, gaining visibility and credibility, getting more clients, small business strategies, entrepreneurial success, helping you attract new business, defining your target market, featuring your benefits, helping professionals in the service industry

Cristina Favreau’s Groups:

Alliance for Virtual Businesses, CoachVille, CVAC, CVAN, Digital Women, Elite Office Support, Gather, IAVOA, IVAA, IVWCC, LinkedIn, Meetup.com, openBC, Peer Resources, Teleclass Leaders, VANF, VBG, WENS, SimplyStrengths.com

•    International Enneagram Association
•    WomenIIWomen
•    Multi-Tasking Working Moms Anonymous
•    WAHM Canada - Canadian work at home moms
•    Working Divas
•    Enneagram Coaching
•    Practices in Presence