
at Microsigns
Montreal, Canada Area

at Microsigns
Montreal, Canada Area
Results driven IT project management professional with a double background IT and Business.
Analytical problem solver with demonstrated ability to manage projects from planning through execution under the pressure of fast-paced, time sensitive environments.
Bilingual and interpersonal communicator who effectively interacts with all level of management and production and who speaks in the language of both computers and business.
Decisive, focused team leader/player who leads teams through implementing change and improvements.
Account Management
Project management
Business Analysis
Business process reengineering
(Information Technology and Services industry)
April 2009 — Present (4 months)
(Information Technology and Services industry)
July 2008 — August 2008 (2 months)
MGT is the creator of URBI, a dashboard that provides complete and accurate tracking of municipalities’ performance in achieving their solid waste management goals. We (a project team of 4 people including Financial Analyst, Marketing Analyst, IT Business Analysts ) designed a Business Plan for MGT top executives with the aim of defining the business environment, the market size and suggesting strategic marketing recommendations to help MGT in its expansion phase in North America, developed detailed project estimates, project proposals and opportunity evaluations and managing all aspects of project scope.
(Public Company; GIS; Consumer Goods industry)
February 2008 — March 2008 (2 months)
GM is a Fortune 500 corporation, mainly concerned with food products. The company markets several well-known brands, such as Betty Crocker, Green Giant, Old El Paso, and Cheerios. We conducted a market research and proposed to the Regional Development Management team an action plan in terms of business model reengineering and distribution channel optimization to realize Quebec market potential for General Mills Canada’s Nature Valley Snack category.
(Public Company; AER.UN; Marketing and Advertising industry)
October 2006 — May 2007 (8 months)
Aeroplan is a Montreal, Quebec based loyalty marketing program operated by Groupe Aeroplan Inc (TSX: AER). The Aeroplan Program was created in July 1984 by Air Canada as an incentive program for its frequent flyer customers. There are approximately 5 million active members in the program. I deployed business analysis skills to map the processes, identify non-value added activities and suggest improvements resulting in shorter response time in the contact center for searching and booking a flight with Air Canada and the Star Alliance Partners via the call center.
(Privately Held; Computer Games industry)
July 2006 — August 2006 (2 months)
Tribal Nova is a Montreal based business leader in the development and exploitation of interactive content, virtual video games and video-on-demand environments for children 3 to 17. Deployed business analyst skills to design the web based version of the Nelvana TV show and Di-Gata game. http://online.digata.com
(Broadcast Media industry)
March 2005 — July 2006 (1 year 5 months)
Founded in 1986, Cinelande & Associates is one of the leading commercial production companies in Quebec. Managed the last corporate web site redesigns with the exploration and evaluation of the client business activities and objectives, competition analysis and the creation of a new interactive brand with a next generation technology, developed detailed project estimates, project proposals and opportunity evaluations and managing all aspects of project scope, tracked and managed project budget, developed and managed detailed project plans, identified and managed project risk and issue management within methodologies, managed blended project teams of 3+people including developers, analysts, designers, delivered the project on time on budget and with superior quality.
(Public Company; Marketing and Advertising industry)
April 2002 — April 2005 (3 years 1 month)
Nurun is a Montreal based leading global interactive agency with more than 750 professionals working together in 10 offices around the world. Worked on large-scale eCommerce projects related to travel, telecommunications and retails sales, transactional Websites, intranet sites, extranet sites and content management for clients including Hydroquebec, Rotax, Evinrude (Bombardier Recreational products), L’Oreal, Activia (Danone)…
(Public Company; Marketing and Advertising industry)
June 2001 — March 2002 (10 months)
• BBDO is a worldwide advertising agency network, with its headquarters in New York. BBDO, with 17,200 employees in 287 offices in 77 countries, is the largest of three global networks (BBDO, TBWA, DDB Worldwide) of agencies in Omnicom's portfolio. BBDO was named Agency of the Year in 2005 by ADWEEK, Advertising Age, and Campaign Magazine. Worked on advertising projects related to culture, International beverage conglomerates and retails sales, and content management for clients including Labatt, Le Musee des Beaux Arts, Couche-Tard…
(Information Technology and Services industry)
June 1999 — January 2001 (1 year 8 months)
WebMD, LLC, part of HLTH Corporation, is an American provider of health information services. It is primarily known for its public Internet site, which has information regarding health and health care. The site was reported to have received over 17.1 million average monthly unique visitors in Q1 2007 and is the leading health portal in the United States. Worked on JointandBones.org, a highly specialised portal targeting medical specialists and more specifically designed the functionalities to build a community within the portal. This portal was developed and produced by Conceptis Technologies which was acquired by WebMD in 2005. Managed special projects such as the intranet, web site demos, managed blended project teams of 3+people including developers, analysts, designers, developed detailed project proposals and opportunity evaluations and managing all aspects of project scope and developed and managed detailed project plans.
(Privately Held; Internet industry)
March 1999 — June 1999 (4 months)
Autre Planete is an interactive, graphic design studio based in Paris, France. Its clients include LCL (Le Crédit Lyonnais), Canal+, TV5, Le Ministère de la Culture. Managed the contact with the Ministère de la Culture and deployed business analyst skills for www.lartigue.org, developed detailed project proposals and opportunity evaluations and managing all aspects of project scope.
(Privately Held; FTE; Telecommunications industry)
November 1997 — August 1998 (10 months)
France Télécom is the main telecommunication company in France and one of the largest in the world, and has nearly 159 million customers worldwide (2007). Designed the business requirements with the aim of improving the customer service in 5 France Telecom local agencies. This mandate was directly related to Business Processes Reengineering with both an organisation orientation (Optimization of the Value Chain) and a technological aspect (improvement of the software used by the agents)
MBA , SAP, IT Project Management, Digital Marketing Strategy, International Management , 2007 — 2008
AACSB, EQUIS and AMBA accreditations. Top 10 MBA outside the US (2006/2004 BusinessWeek)
Bachelor , Mathematical Logic , 2006
Master , Process reengineering - management of change , 1997 — 1998
Graduated with High Distinctions
Fond of sailing, bodyboarding, canoeing, snorkeling, and any outdoor activities
HEC montreal AEMBA, Les Glenans