Chris James

Current

• Social Media Strategist at Advanced Micro Devices

Past

• Global Online Project Manager at Dell Inc.
• Global Online Community Lead at Dell Inc.
• Intranet Operations Manager at Intuit Inc

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Education

• University of Arizona, Eller College of Management

Recommended

5 people have recommended Chris

Connections

189 connections

Industry

Semiconductors

Chris James’s Summary

Energetic and forward-thinking communications strategist specializing in Social Media solutions for the enterprise. Demonstrated experience in deploying online community and conversation tools worldwide; program & project management, site design and development, web chat functionality and intranet portals. A skilled technologist with proven abilities to adopt, integrate and improve best-of-breed web communication systems.

Able to operate effectively in matrix and cross-functional teams, whether they are in the same building or across the globe. Consistently recognized by customers and team members for my ability to think smart, move fast and always deliver results.

Chris James’s Experience

• Social Media Strategist

  Advanced Micro Devices

  (Public Company; AMD; Semiconductors industry)

  May 2008 — Present (1 year 7 months)

  Identify, plan and execute strategies that communicate with AMD's core audiences by:
  
  - Scaling word-of-mouth marketing and global communications efforts with the proper application of social technologies at the lowest possible cost
  - Driving awareness and affinity for our products and corporate brand
  - Engaging customers, partners and analysts directly through social networks, forums and blogs
  - Creating virtuous feedback loops between AMD and its ecosystem of customers, partners and end users

• Global Online Project Manager

  Dell Inc.

  (Public Company; 10,001 or more employees; DELL; Computer Hardware industry)

  February 2007 — May 2008 (1 year 4 months)

  Responsible for leading programs that innovate and improve the customer experience on www.dell.com and support.dell.com.

• Global Online Community Lead

  Dell Inc.

  (Public Company; 10,001 or more employees; DELL; Computer Hardware industry)

  March 2006 — February 2007 (1 year )

  Responsible for the rollout of online communities and forums to customers worldwide in languages other than English. Contributed to the creation of overall community strategy at Dell.
  
  In addition to community, my responsiblities included other worldwide online support channels such as email and web chat. This included site architecture and design, global rollout and other project management actvities.

• Intranet Operations Manager

  Intuit Inc

  (Public Company; 5001-10,000 employees; INTU; Computer Software industry)

  April 2001 — April 2006 (5 years 1 month)

  Managed day-to-day portal operations including development, taxonomy, user-interface and content management system.

Chris James’s Education

• University of Arizona, Eller College of Management

  B.S.B.A. , Management Information Systems , 1998 — 2002

  Activities and Societies:

  The International Fraternity of Deltas Sigma Pi,
  The Management Information Systems Association

Additional Information

Chris James’s Interests:

e-commerce strategy, brand management & monitoring, social marketing, online communities, open-source platforms, enterprise 2.0, collaboration, semantic web