Chris Catto

Chris Catto

ACD Administrator at ChoicePoint

West Palm Beach, Florida Area

Current
  • ACD Administrator at ChoicePoint
Past
  • M2 - Support Representative at ChoicePoint
  • Collections/Customer Service Representative at KPI
  • Collections at KPI
Education
  • Florida Atlantic University
Connections
125 connections
Industry
Information Technology and Services
Websites

Chris Catto’s Summary

Developer & Analytics Analysis


Chris Catto’s Experience

  • ACD Administrator

    ChoicePoint

    (Public Company; Information Technology and Services industry)

    June 2005Present (3 years 4 months)

    Develop database driven, permission based, automated web applications that display dashboards & important reports with ASP & SQL Server. As ACD (Automated Call Distibution) Admin I ensure the calls are routed correctly & report on call & email volume. Manage the schedule for our Technical Services team (30+ people).. Also an admin for our RNT (Right Now Tech) sites.

  • M2 - Support Representative

    ChoicePoint

    (Public Company; 1001-5000 employees; CPS; Computer Software industry)

    July 2004July 2005 (1 year 1 month)

    Second Level Technical Support.

  • Collections/Customer Service Representative

    KPI

    (Privately Held; 51-200 employees; Information Services industry)

    June 2001June 2003 (2 years 1 month)

    Service Representative & Collectins Representative.

  • Collections

    KPI

    (Information Technology and Services industry)

    20012003 (2 years)


Chris Catto’s Education

  • Florida Atlantic University

    19962003


Additional Information

Chris Catto’s Websites:

Chris Catto’s Interests:

ASP.NET

Chris Catto’s Groups:

Attended .NET Code Camp in South Floriday, February 2007, RunAsRadio, HanselMinutes Podcast, Sleepless in Dallas SharePoint Dev, MSDN Events, DBAAdmin/Linked, Blog Subscriber, CodePlex, Globalpex, Osmose, ALT.NET

  •    TechSoup NetSquared
  •    Facebook.com
  •    ALT.Net
  •    Linked DBA

Chris Catto’s Contact Settings

Interested In:

  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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