QA Doc Controller at GE Healthcare
London, United Kingdom
QA Doc Controller at GE Healthcare
London, United Kingdom
Experience in:
** Quality Assurance: IT regulation in a pharmaceutical industry.
** Environmental, Health & Safety: for an office & nuclear site.
** Training: eLearning production
** Marketing Communication: producing print & CD promotional materials for an oil and gas industry.
** Project Management:performed in numerous businesses.
** Business Analysis: while working in numerous businesses.
** Digital & New Media: running my own freelance business.
Industries worked in: Pharmaceutical, Oil & Gas, Construction Engineering, eLearning, Freelance Photography & Design, University Helpdesk
training liaison, marketing production & manager, quality control, help desk control, product sales, exhibition designer, documentation production & control.
blogs, video logs, audio podcasting, twitter, web development & design, graphic design, ID design, photography
XML, HTML, CSS, Photoshop, Illustrator, InDesign, Flash, Dreamweaver, Quark, Camtasia, Illustration / Vector
(Public Company; GE; Hospital & Health Care industry)
June 2009 — Present (6 months)
Management and control of all Hammersmith Imanet based SOPs, Environmental Health & Safety Element 12 Champion for Standard Risk Assessments (SRAs). Supervising the quality and compliance of all processes that impact patient safety via controlled documentation.
(Public Company; GE; Medical Devices industry)
October 2005 — May 2009 (3 years 8 months)
Job Role: Maintain the Quality Management System (QMS) and validation compliance documents for Global IT within the healthcare business. This includes global regulatory board inspection and project management support to both local and global teams for compliance and validation.
Achievements:
• 2 achievement awards for the two items given a ‘*’ below
• * Redesigned the QMS structure & presentation within a team, to meet updated global regulations.
• Rewrote the Documentation Control procedures to implement greater control.
• Increased the documentation handling productivity of validation documentation.
• * Lead a global documentation leadership team to control the validated documentation repository.
• Reduced costs by implementing a web environment with video training on demand.
• Reduced the number of applications used and complexity from performing an IT Systems Site Audit.
• Improved and complied with the 5S and EHS office standards.
(Privately Held; E-Learning industry)
April 2004 — October 2004 (7 months)
Job Role: Liaised with the government teachers Training & Development Agency (TDA) to produce a highly technical, web based literacy test application. This included the project management tasks; creation of these literacy tests as well as the risk assessments and the production of the project reports.
Achievements:
• Development production and application testing were performed to a defined quality.
• Successful management of user acceptance testing with the TDA.
• Project segment was delivered on time and on budget.
(Educational Institution; Higher Education industry)
September 2002 — November 2003 (1 year 3 months)
Job Role: Part time IT Helpdesk and Reception work at UEA during term time. Worked as part of an 8 strong casual helpdesk team to help staff and students either: in person or by phone, with their IT problems. Commonly solved problems were: networking; account profiles; software; viruses; web accounts etc.
Achievements
• Managed the technical issues of approximately 16,000 staff and students.
• Quarantined viruses on student machines and networks.
• Managed student and staff profile accounts.
• Front line IT Support: online, telephone and in person.
• Provided hands on maintenance support in the student computer laboratories.
(Privately Held; Electrical/Electronic Manufacturing industry)
July 2000 — June 2001 (1 year )
Job Role: Worked in the Oil & Gas industry with the Schlumberger’s metering systems marketing department. Performed as the department researcher and marketing advisor.
Achievements:
• Updated and managed the marketing internal website.
• Produced more than 15 multi lingual brochures; created the panels, flyers & brochures for 2 exhibitions.
• Developed a prototype CD based literature for exhibitions.
• Presented the prototype to senior management and obtained funding.
• Commissioned and managed a supplier to produce the CD exhibition literature.
(Public Company; Investment Management industry)
July 1997 — August 1998 (1 year 2 months)
Job Role: ensured projects were delivered on schedule on time & within budget. Controlling department schedules, documentation and providing solutions to common problems. Assisted the Cost Engineer to collate the financial project forecast documentation and the compilation / presentation of past reports for analysis. Provided planning and schedule assistance using Primavera to the Planning Engineer.
Achievements:
• Produced monthly cost and planning reports for a foreign based £6m project.
• Produced a training manual for in house developed software: Manhour & Cost Editing (MacE).
• Implement project specific application structures within MaCE and trained project representatives.
MSc , Information Management , 2004 — 2008
Pg Cert , Advanced Computer Science , 2002 — 2003
Certificate , New Media and Marketing , 2001 — 2002
BSc (Hons) , Business Information Systems , 1998 — 2002