MCSE, MCSA, MCP, Network+, A+
United States
MCSE, MCSA, MCP, Network+, A+
United States
Charles K. Cassels
MCSE, MCSA, MCP, Network+, A+ Systems Engineer
http://www.linkedin.com/in/casselsck
Logical, analytical, resourceful problem solver
Solution-oriented manager, skilled at leveraging current
technology to increase productivity, reduce operating costs
Aggressively tackle all projects with a positive attitude and a sense of urgency, consistently achieve results that exceed quality, quantity, time standards
Committed to spending quality time customer and end-users so they feel comfortable, supported, assured their issues have been resolved
Excellent communication, organisational, training skills
TECHNICAL SKILLS PROFILE
CERTIFICATIONS: MCSE, MCSA, MCP, Network+, A+
OPERATING SYSTEMS: Windows Server 2003/2000/NT, Windows XP/2000/9x, SCO UNIX OpenServer 5.0.7, MS-DOS
TOOLS: AD, DHCP, DNS, WINS, VPN, SMS 3.0/2.0, WSUS, MBSA, ADMT, Exchange 2003/2000, Outlook, MS Office Suites, Symantec Norton Ghost, Symantec Norton Corporate Edition Antivirus, Veritas Backup Exec 9.0, Trend Micro ScanMail for Exchange, Esker VSI-FAX Server, Persoft SmarTerm Office, Kermit 95, Seagull Blue Zone, NetTerm, WRQ Reflection, Microsoft Terminal Services, Symantec PCAnywhere, Remote Assistance, Remedy, Peregrine Service Center, Intuit Track-IT!, GFI Languard, ReportSmith SQL report writer, ODBC, Kofax Ascent Capture imaging
OTHER: VPNs, Switches, Routers, Firewalls, Frame Relay, TCP/IP Suite, Microsoft Access
Some items in this listing may appear to be redundant. It is this way to be captured by keyword searches.
PROFESSIONAL CERTIFICATION IDs
MCSE, MCSA, MCP (Microsoft ID # 2314237)
Network+, A+ (CompTIA ID # Comp001001033818)
Innovative, resourceful IT professional with extensive industry experience, performing Active Directory migrations, network engineering, systems installations, Microsoft Windows security, network, desktop support. Core expertise in systems and infrastructure administration, operating systems, applications software, installation, configuration, upgrading, troubleshooting.
(Information Technology and Services industry)
May 2007 — Present (2 years 7 months)
(Privately Held; 201-500 employees; Food Production industry)
November 2006 — April 2007 (6 months)
Consulting services to provide Active Directory, Windows Server 2000/2003, DNS, IIS, SQL, Terminal Services, VPN, RRAS, Esker VSI-FAX server administration
Working with wireless hardware/software installation and maintenance, systems operations, Symantec Antivirus end-point compliance, management and maintenance including cutting edge technologies (BlackBerry, Windows Smartphone, wireless access card)
Support of Windows XP, strategic network planning, upgrade, implementation, software license compliance, asset control, FTP, NetTerm, WRQ Reflection HP UNIX terminal emulation, EDI, Kofax Ascent Capture imaging, integrated end-to-end business, bar coding, remote deposit check scanning, vehicle maintenance, dispatch and accounting software
Achievements:
Developed and implemented strategy for Windows Systems Update Services (WSUS)
(Information Technology and Services industry)
August 2006 — November 2006 (4 months)
Providing remote and onsite support for clients' network environments
Troubleshoot environments with multiple Active Directory forests, domains and sites
Technical environment:
Support Exchange 2003, ISA Server, Windows Server 2000/2003, Windows Small Business Server 2003, Windows XP, Veritas Backup Exec 9.x/10.x, BlackBerry Enterprise Server, hardware, firewalls, VPN and WAP's
(Information Technology and Services industry)
May 2006 — July 2006 (3 months)
Responsibilities include hardware/software refresh; installation of routers, switches, RAID and wireless access points; video conferencing, desktop and laptop imaging, rollout and user support.
Technical environment:
Windows Server 2003, Windows NT, DNS, DHCP, MS Office
(Privately Held; 10,001 or more employees; Information Technology and Services industry)
September 2005 — January 2006 (5 months)
Supported Windows Server 2003, Windows XP, MS Office, Exchange, Outlook, BlackBerry's, PC hardware and VPN over Wireless (Cisco client)
Prepared FEMA Disaster Recovery Centers (DRC’s) for IT systems operation from a Mobile Disaster Recovery Center (MDRC) external communication satellite uplinks, establishing temporary infrastructure to support voice/data/fax communications and laptop workstations by running, terminating, and testing interconnection cables
Loaded laptop workstations with operational images and tested for proper operation
(Consumer Services industry)
February 2005 — September 2005 (8 months)
Responsible for the evaluation of planned physical, business, IT environment, naming strategies, client access and recommendation of schema modifications , design and implementation of Active Directory, DNS, DFS, TCP/IP and administration of Windows Server 2000/2003, SQL Server
Supported MS Office, Exchange, wireless, Linux, remote access and network connectivity
Developed disaster recovery and backup/restore plan and provided POS, shipping hardware/software installation, configuration and support
(Public Company; 10,001 or more employees; RHI; Information Technology and Services industry)
June 2005 — June 2005 (1 month)
Information Systems Consultant for short projects
(Information Technology and Services industry)
July 2004 — December 2004 (6 months)
Worked with systems and project teams on a $3.4 million statewide Active Directory roll-out for a 1300+ workstation user, data, server migration from legacy systems and applications in a heterogeneous computing environment
Active Directory administration assistance with 17 sites, 14 site links, eight member servers related to group assignments, support for multiple file, print, application, web, certificate, database, remote installation and infrastructure servers
Configured Ghostcast server for imaging Windows XP Professional and archiving, installed, configured, upgraded, supported software not applied with the standard prepared Ghost images including .NET, Visio, Oracle, WebLogic, Visual Basic, MyEureka!, JBuilder, PVCS, Sybase Infomaker and Blackberry
(Privately Held; 51-200 employees; BULL; Information Technology and Services industry)
September 2003 — April 2004 (8 months)
Provided sole IT support for three-state Windows 2000 Active Directory infrastructure and fleet communication system
Supported, maintained facility security and access control software and hardware.
Administered Windows XP, MS Office, Exchange, Outlook, TCP/IP, DHCP, Internet Connectivity, Cisco routers, switches, Sonic Firewalls and Veritas backups, VPN
Managed SCO UNIX-based Datatrac STATIS software including oversight for user privileges, application/session support and printer setup
Achievements:
Analyzed Sprint/Nextel 2-way radio fleet administration costs, adding controls that reduced outgoings and expenses by $8,000 per month
Led successful implementation of new GPS software tracking system, streamlining fleet dispatch and routing
(Industrial Automation industry)
September 1996 — October 2002 (6 years 2 months)
Administered, provided Level 3 support for Windows NT server LAN with 38 local and 28 remote users supporting Windows NT Server, Windows XP/2000/ME/9x/3x Desktop, MS Office, Lotus 1-2-3, Persoft, CSU/DSU, MUX, Routers, Switches, TCP/IP, DHCP, T-1, Internet Connectivity, Data General Mainframe interstate connectivity, frame relay, Cisco PIX firewall, 3Com routers and switches
Trained 28 users on Microsoft Windows, Office Suite, Terminal Emulation, Internet Explorer and vendor specific reference software
Assisted with laying CAT5 cable/testing cable, adding signal boosters/repeaters for warehouse systems in a new location and deployed, programmed and debugged Nortel Norstar Modular ICS phone system and handsets
(Partnership; 501-1000 employees; Law Practice industry)
October 1993 — June 1995 (1 year 9 months)
Led the services group delivering full desktop hardware and software support for a 50-user PC/DOS system
Managed scheduling, coordinated staff, performed installation, configuration, upgrading, troubleshooting, maintained, upgraded phone lines, cable moves using punch down tools and tone generators
BSBA , Human Resources Management , 1985 — 1991
Biology , Medical Technology
Returned to school after 9 months of searching for "the perfect job" during an economic recession finishing up a year of med tech with a 4.0 GPA prior to relocating.
Travel, Outdoor activities (hiking, biking and camping), Fitness (Yoga, T'ai Chi), Continued Education (History, Technical Certifications), Languages (Conversational French, American Sign Language)
Plaxo, Xing, Microsoft, Cisco, Dell, SonicWALL