Alex Carrausse
Project Manager at HP Enterprise Services
- Location
- Singapore
- Industry
- Information Technology and Services
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Alex Carrausse's Overview
- Current
-
- Project Manager at Hewlett-Packard (HP Enterprise Services - EDS)
- Past
-
- Customer Services Director at XiD Technologies
- MBA at INSEAD Business School
- Customer Service Manager at Sagem Défense Sécurité (SAFRAN Group)
- IT manager at French School, Seoul - South Korea
- High-tech ventures consultant at TigerStock.com Inc., Seoul - South Korea
- Chargé de mission Internet at Ambassade de France - Centre Culturel Français
- Internship at FAST
- Education
-
- INSEAD (SG)
- Université Paul Sabatier (Toulouse III)
- Lycée Bellevue (Toulouse, France)
- Recommendations
-
5 people have recommended Alex
- Connections
-
500+ connections
- Websites
Alex Carrausse's Summary
10 years of international experience in information systems management, consulting services and customer support, with direct responsibility over clients’ relationships & business development.
In-depth understanding of pre-sales and after-sales support, service delivery and product development, through the management of supporting resources (engineers, suppliers, providers).
Strong team building and interpersonal skills tested and proved during ground responsibilities in Korea, Nigeria, France, UK and Singapore.
Ability to lead cross-cultural teams and knowledge of the Asian business culture demonstrated while leading teams and several international projects.
Graduated in 1998 with and MS of Engineering in IT systems management.
Completed a full time MBA in 2007-2008 at INSEAD Business School (Singapore campus). Enthusiastic focus on Business in Asia, Entrepreneurship, Management & Strategy, Venture Capital and Private Equity.
Entrepreneurial mindset and genuine interested in helping companies to grow and to develop their business. Willingness to learn in a diverse environment and to share a diverse international experience.
Specialties
Customer Relationship Management, CRM, MBA, Business Development in Asia, Corporate Strategy, Team building, Team recruitment, INSEAD, Singapore, Asia, Korea, Seoul, Information Systems, Biometrics, ID Cards, General Management, VP, Director, Country Manager, High-tech consultant, Customer Support, Product Support, Learning, Experience, Innovative, Entrepreneur, Learning Seeker, Skills, Power, Hunter, Success, Successful, Talent, Growth.
Alex Carrausse's Experience
Project Manager
Hewlett-Packard (HP Enterprise Services - EDS)
Public Company; 10,001+ employees; HPQ; Information Technology and Services industry
July 2010 – Present (1 year 7 months)
Leading 2 projects service delivery for large account in Singapore
Related to Security/Government
Customer Services Director
XiD Technologies
Privately Held; 11-50 employees; Consumer Electronics industry
August 2008 – June 2010 (1 year 11 months)
- Assisting the business development of the company through the identification of sales opportunities
- Developing a growth strategy through marketing analysis and strategic analysis
- Actively supporting the account managers with product support and customer support
- Building and developing the Customer Support infrastructure
Educational Institution; 501-1000 employees; Higher Education industry
August 2007 – July 2008 (1 year)
From August 2007 to July 2008: full-time MBA programme at INSEAD Business School (Singapore campus).
Graduated in July 2008 (MBA08J)
Awarded INSEAD Asia Enterprise Fund Scholarship (merit-based)
Strong focus on Business in Asia, Entrepreneurship, Venture Capital, Private Equity
Member of the Student Council Board (Careers Rep)
Member of the INSEAD Private Equity Club
Member of the INSEAD Alumni Association in Singapore
Customer Service Manager
Sagem Défense Sécurité (SAFRAN Group)
Privately Held; 10,001+ employees; Security and Investigations industry
April 2003 – July 2007 (4 years 4 months)
Team Leadership
• Led several teams of engineers to develop and implement key projects related to airport security and biometric identification systems
Operations Management
• Built and spearheaded teams of technical support engineers on high-profile information systems requiring high availability
• Reported directly on project progress and major issues to senior government officials. Dramatically improved system performance by designing lean support procedures and adequate technical training
Strategy and Business Development
• Interacted with senior government officials and conducted the change management strategy with client to successfully integrate a new high-tech system in a complex environment
• Influenced the development of a new line of biometrics products by providing extensive field experience and customer feedback
• Promoted to Customer Support Project Manager in 2006 and handled a portfolio clients in Nigeria, France, UK and Belgium
IT manager
French School, Seoul - South Korea
November 2000 – November 2002 (2 years 1 month)
• Restructured, improved and managed a $100k IT infrastructure, investing $35k/year in new systems, equipments and software
• Enhanced IT facilities for the users community through creative solutions and services (400 users including faculty, administration and student body)
High-tech ventures consultant
TigerStock.com Inc., Seoul - South Korea
April 2000 – October 2000 (7 months)
• Created, developed and published corporate documents and marketing presentations for the promotion of Korean high-tech ventures to Asian investors
• Negotiated and won a $500k investment contract with DBS (Development Bank of Singapore) for the funding of a biotechnology firm in Korea
Chargé de mission Internet
Ambassade de France - Centre Culturel Français
September 1998 – December 1999 (1 year 4 months)
Restructured the IT infrastucture of the French Cultural Center in Seoul, Korea (part of the French Embassy).
Implemented the use of network services and broadband Internet
Trained users and provided ad-hoc IT services
Alex Carrausse's Courses
-
MBA, Economics, Business and Management
INSEAD (SG)
- Financial Accounting (ACC)
- Financial Markets & Valuation (FIN)
- Leading People & Groups (OBH)
- Prices & Markets (EPS)
- Uncertainty, Data & Judgment (DCS)
- Corporate Financial Policy (FIN)
- Foundations of Marketing (MKT)
- Leading Organisations (OBH)
- Managerial Accounting (ACC)
- Process & Operations Mgmt (TOM)
- Strategy (STR)
- International Political Analysis (EPS)
- Macroeconomics Global Economy (EPS)
- Applied Corporate Finance (FIN)
- International Financial Management (FIN)
- Strategies for Asia Pacific (EPS)
- Strategy Execution: High Performing Organizations (STR)
- Venture Opportunities & Business Models (EFE)
- Building Business in China (EFE)
- Leadership and Change (OBH)
- Management Decision Making (DSC)
- New Business Ventures (EFE)
- The Art of Communication (ATL)
- Business Plan Workshop (EFE)
- Entrepreneurial Field Studies (EFE)
- Negotiations: Nego Dynamics (DSC)
Alex Carrausse's Skills
- MS Project
- Project Planning
- Project Implementation
- Project Coordination
- Program Management
- Account Management
- Risk Management
- Management Consulting
- Consultancy
- Pre-sales Consultancy
- Market Research
- Marketing Strategy
- Marketing Research
- Product Marketing
- Product Management
- Security
- Security Management
- Physical Security
- Computer Security
- Security Audits
- Data Security
- Data Analysis
- Telecommunications
- Telecommunications Management
- Telecom Technologies
Alex Carrausse's Education
INSEAD (SG)
MBA, Economics, Business and Management
2007 – 2008
Full-Time MBA at INSEAD business school in Singapore.
Graduated in July 2008.
Focus on Entrepreneurship, Private Equity, Management, Strategy, Business in Asia.
Activities and Societies: Awarded INSEAD Asia Enterprise Fund Scholarship (merit based) Elected Career Representative and Member of the Student Council Member of the Entrepreneurship Club and the Management & Strategy Consulting Club
Université Paul Sabatier (Toulouse III)
IUP STRI, IT, Management, Telecom
1992 – 1998
• Sailing instructor: Led sailing camps for underprivileged children and university students
• Alumni Association (Toulouse): Member of the Board and Chief Editor of the Alumni Address Book
Activities and Societies: President of the student council from 1996 to 1997 (ATIUPS STRI)
Lycée Bellevue (Toulouse, France)
Baccalauréat Série C, Mathematics & Sciences
1989 – 1992
Alex Carrausse's Additional Information
- Websites:
- Interests:
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High-tech industry, Asia, Strategy, Travel, Gourmet cooking, Sailing and Windsurfing.
- Groups and Associations:
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Association des anciens étudiants de l'IUP STRI Toulouse (Member of the board)
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- Honors and Awards:
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Awarded special memento from the UK Home Office Immigration Services for my outstanding work on the IRIS biometric gates at UK airports (project delivery / contractor Sagem Security).
Contact Alex for:
- career opportunities
- consulting offers
- expertise requests
- reference requests
- getting back in touch
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