Sr. Developer at TeleCommunication Systems and Founder of Prova LLC (Technology Consulting)
Greater Seattle Area
- Current
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- Sr. Developer at TeleCommunication Systems
- Owner at Prova LLC
- Past
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- ITSM/Remedy Consultant at Fred Hutchinson Cancer Research Center
- ITSM/Remedy Consultant at Expedia
- Information Systems Manager at University of Washington
- Development Manager at University of Washington School of Medicine
- Technology Consultant at TorchQuest, Inc.
- Education
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- Aquinas College
- Recommended
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1 person has recommended Joseph - Connections
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41
connections
- Industry
- Information Technology and Services
- Websites
Joseph Caropepe’s Summary
As a senior technology professional with over 12 years of development and operational experience, I've learned customers really know their business better than anyone else and collaborating with them is the best way to exceed their expectations. I know good people can overcome huge challenges, we all have a lot left to learn, and that I can work on all these things and have a great time doing them.
Remedy Developer
Joseph Caropepe’s Specialties:
Forging relationships with business partners by aligning technology to solve their issues and improve efficiencies.
Needs and requirements analysis, application design and architecture, application development, testing, and documentation.
Designing & implementing industry standard best practices and supporting tools of IT Service Management (ITSM), ITIL, Customer Management Relationship (CRM), Helpdesk, Change Management, Asset Management and Configuration Management Database (CMDB).
Joseph Caropepe’s Experience
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Sr. Developer
TeleCommunication Systems
(Public Company; 501-1000 employees; TSYS; Telecommunications industry)
August 2007 — Present (1 year 3 months)
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Owner
Prova LLC
(Information Services industry)
1999 — Present (9 years)
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ITSM/Remedy Consultant
Fred Hutchinson Cancer Research Center
(Non-Profit; 1001-5000 employees; Research industry)
June 2007 — August 2007 (3 months)
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ITSM/Remedy Consultant
Expedia
(Information Technology and Services industry)
February 2007 — June 2007 (5 months)
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Information Systems Manager
University of Washington
(Educational Institution; 10,001 or more employees; Higher Education industry)
June 2005 — February 2007 (1 year 9 months)
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Development Manager
University of Washington School of Medicine
(Educational Institution; 10,001 or more employees; Higher Education industry)
October 2004 — July 2005 (10 months)
Lead software development efforts of Remedy Action Request System (ARS), .Net, and S1032 applications. Established performance tracking and improved efficiencies.
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Technology Consultant
TorchQuest, Inc.
(Privately Held; 11-50 employees; Marketing and Advertising industry)
2003 — 2003 (less than a year)
Joseph Caropepe’s Education
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Aquinas College
1983 — 1987
Additional Information
Joseph Caropepe’s Websites:
Joseph Caropepe’s Groups:
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Remedy User Group Alumni
Joseph Caropepe’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
