
Web Content and Information Design Specialist
Greater San Diego Area

Web Content and Information Design Specialist
Greater San Diego Area
Creative web professional with a range of experience in managing web projects, specializing in information design, content optimization, and social media. Dedicated to producing quality websites as part of a smart, inspired team.
Information Design, Copy Editing, Content Development, User Experience (UX) Best-Practices, Social Media, Search Engine Optimization (SEO)
(Government Agency; Government Administration industry)
November 2007 — November 2009 (2 years 1 month)
Focus:
Managing web project requests from business stakeholders and working effectively with cross-functional teams to meet dependencies, deadlines, and deliverables
Guiding content and information architecture strategy and direction to ensure optimal results in terms of search, usability, and user transactions
Providing site-planning tools and editorial instruction to web content authors and ensuring the consistent use of editorial, formatting, and branding standards
(Public Company; WU; Financial Services industry)
November 2005 — November 2007 (2 years 1 month)
Focus:
Managing content requests from business stakeholders and translating them into user-friendly websites, promotions, and marketing materials
Bridging the gap between the business, marketing, quality assurance, and development teams to produce and deploy quality websites and web technology
Working closely with the brand team to establish and enforce content, formatting, and usability standards
Educating content owners about writing for the web and using content management technology, and providing training and support as needed
(Privately Held; Internet industry)
February 2005 — September 2005 (8 months)
Focus:
Writing, editing, and establishing tone and voice of online content for various clients
Planning information architecture and content strategy
Working with content management technology and HTML to create, edit, and deploy content
Producing HTML sites and templates
(Public Company; Q; Telecommunications industry)
October 2003 — February 2005 (1 year 5 months)
Focus:
Writing, managing, and editing all ordering and account management content for qwest.com
Ensuring consistency of editorial and corporate brand standards throughout the site
Collaborating with information architects, designers, and programmers to improve user experiences
Converting static web content into a dynamic environment using content management technology
(Public Company; JDEC; Computer Software industry)
March 2001 — October 2003 (2 years 8 months)
Focus:
Developing and maintaining all public and internal websites and web marketing and communication initiatives
Implementing content management technology and converting multiple static sites into the new environment
Establishing style and formatting standards to ensure consistent site presentation and usability
Providing customized CMS training and tutorials and supporting local and international web publishers
(Educational Institution; Higher Education industry)
January 2001 — March 2001 (3 months)
(Public Company; Broadcast Media industry)
January 1999 — May 2000 (1 year 5 months)
1994 — 1997