
Librarian, Information and Research Professional
Greensboro/Winston-Salem, North Carolina Area

Librarian, Information and Research Professional
Greensboro/Winston-Salem, North Carolina Area
A people and action-oriented information professional with experience finding, sharing, promoting, and managing information. Proven ability to create successful programs that support organizational efforts and satisfy customers. Interpersonal skills that put people at ease and make them feel valued. Experienced in creating effective databases and web pages.
My goal is to be in a helping role, either in libraries, research, eldercare, or managing and updating web content.
Information retrieval for research, teaching, eldercare, or updating web content. Promoting organization's services. Providing ideas for business process improvements. Making database information easily retrievable through keywords (indexing and categorizing).
(Information Services industry)
June 2007 — Present (2 years 7 months)
Volunteer in school to create, update, and edit teachers' web content. Homework, announcements, and other materials are provided.
Caregiver for parents: Negotiated and coordinated transportation services, Medicare, Medicaid, Social Security, and health providers. Ensured sharing of important information between doctors about tests and symptoms.
An information professional provides research and retrieval for research, teaching, knowledge management, web pages, authors, and/or business. Also provides alerting services, document delivery, and information management.
(Non-Profit; Professional Training & Coaching industry)
July 2006 — May 2007 (11 months)
Taught, promoted, created, and maintained knowledge management tools (web pages and wikis) for the organization. Interviewed department employees to learn their needs, capture information, and to increase word-of-mouth publicity. Knowledge assets are web pages that answer the question “What does CCL know about X?”
(Non-Profit; Professional Training & Coaching industry)
1999 — 2006 (7 years )
Led library and information services for all campuses with a staff of two to three professionals and two paraprofessionals (staff number changed over time). Included planning, budget development, committees, technology development, management, and outreach. Served as primary liaison to management team and faculty across campuses. Networked within and outside the organization to build useful relationships. Provided targeted instruction for groups and individuals by phone, presentations, or online.
(Non-Profit; Professional Training & Coaching industry)
1998 — 1999 (1 year )
Taught paraprofessional staff and Center employees how to use information services across campuses. Provided serials management and alerting services. Answered reference questions in-person, by phone, email, or reports. Promoted and provided information services across the organization, e.g. online database searches, interlibrary loan, and reference. Explained and demonstrated their benefits, tailoring sessions to each department’s needs. Served as liaison to all campuses. Worked with different groups to target collection development toward current and anticipated needs. Assisted Director with budget and planning.
(Non-Profit; Professional Training & Coaching industry)
1993 — 1998 (5 years )
Promoted and provided in-depth information services: reference, reports, alerting, one-on-one training and document delivery. Trained CCL users and visitors on the use of various online and print resources to find what they need. Also searched for the information for them, if needed. Coordinated and provided collection development, budget information, and publicity.
Masters , Library and Information Studies , 1990 — 1993
ALA-accredited university
BA , English, cum laude
Worked full-time while earning this degree.
Updating web content, research, eldercare.