Carla Highfield

Current
Past
Education
  • Birmingham-Southern College
Connections
182 connections
Industry
Financial Services

Carla Highfield’s Summary

REGIONAL SALES & OPERATIONS MANAGER
-- Managed several states; 9 Branch Offices and Branch Managers in multiple-state territory; over 100 employees.
-- Opened and staffed 5 new branch offices in 6 months.
-- Recruited, staffed, and trained 11-member staffs in each office; hired 32 people in a 3-month period of time.
-- 2nd Place in the Country for trip to Italy Contest (for the top 10 Managers in the company) for Production.
-- Opened, organized, recruited, & staffed an 11-member Branch office in Huntsville, AL that continues to “Top the Charts” in productivity and still provides a constant stream of several Million per month in Volume
-- Desktop Appraisal Review Authority and Underwriting Authority
-- LOAN APPROVAL AUTHORITY: $250,000 on signature.

Carla Highfield’s Specialties:

Underwriting Approval up to $250,000; Desktop Appraisal Review Authority, FNMA, DU, Fannie Mae, Freddie Mac, Bond Money, CRA’s, Sales Training, Recruiting, FHA, VA, FmHA, Conventional, Non-Conforming, Sub Prime, Processing, Closing, Originating, Wholesale, Retail, FiTech, Calyx Point, Byte, Byte Pro, Encompass, Genisis, AS400, Mortgage Bankers Association, MBA Certified Training


Carla Highfield’s Experience

  • Area Sales Manager

    Community Loans

    (Privately Held; Financial Services industry)

    2008Present (1 year )

  • Wholesale Account Executive

    IDEAL MORTGAGE BANKERS, LTD

    (Privately Held; Real Estate industry)

    January 2008September 2008 (9 months)

    •Signed-up, solicited, and worked with over 2,000 Loan Officers and 600 Mortgage Brokers to do Wholesale Mortgage Lending in Alabama, Tennessee, Georgia, South Carolina Territory
    •“Most Submissions in the Company” during first few months of employment

  • Manager

    NEW CENTURY MORTGAGE CORP

    (Public Company; 5001-10,000 employees; NEW; Financial Services industry)

    April 1999September 2007 (8 years 6 months)

  • Area Sales Manager

    AMERIQUEST MORTGAGE COMPANY

    (Privately Held; 1001-5000 employees; Financial Services industry)

    19971999 (2 years )

    Over Maryland, Delaware, Washington DC
    Hired 32 people in 3 months; AREA SALES MANAGER (Regional Manager)
    • Managed up to 9 Branch Offices and Branch Managers in multiple-state territory; up to 99 employees total.
    • Opened and staffed 5 new branch offices
    • Recruited, staffed, and trained 11-member staffs in each office; hired 32 people in a 3-month period of time.
    • 2nd Place in the Country for trip to Italy Contest (for the top 10 Managers in the company) -for Production.
    • Opened, organized, recruited, & staffed an 11-member Branch office in Huntsville, AL (which was not slated to be opened) that continues to “Top the Charts” in productivity and still provides a constant stream of several Million per month in Volume
    • Desktop Appraisal Review Authority and Underwriting Authority
    • LOAN APPROVAL AUTHORITY: $250,000 on signature.

  • Branch Sales Manager

    HOUSEHOLD FINANCE COMPANY HFC HSBC

    (Public Company; 10,001 or more employees; HI; Financial Services industry)

    19951997 (2 years )

    • Took an $11 Million dollar branch to a $23.7 Million branch in less than 2 years.
    • The Branch Receivables by the third quarter of 1997 were over $30 Million.
    • Branch Gained $6.8 Million in 1996.
    • Won the yearly sales trip to Maui.
    • Won NATIONAL “Founders Council” (2nd in entire Company of 650 Branches) and Regional “Founders Council” Awards.
    • Invited guest to District Manager’s Annual HFC Conference.
    CERTIFIED SALES TRAINING FACILITATOR
    • Facilitated Nationwide Training Classes while also managing a Branch office.
    • #1 Branch in District Year-End Productivity - 1995 & 1996.

  • Executive Branch Manager

    TRANSAMERICA FINANCIAL SERVICES TFS TA

    (Public Company; 1001-5000 employees; Financial Services industry)

    October 1993November 1995 (2 years 2 months)

    Won every Incentive Trip ever eligible to win—including: Las Vegas, San Francisco/Los Angeles & Switzerland. Helped my District and Regional Managers with many duties. Had consistent #1 production every month.
    #1 Branch in District—Year-End Productivity -- 1994 & 1995.

  • Regional Sales & Operations Manager

    Mortgage

    (Public Company; 51-200 employees; Banking industry)

    January 1983January 1992 (9 years 1 month)

  • PHONE BANK DIRECTOR & FIELD DIRECTOR

    MURPHINE & WALSH

    (Privately Held; 201-500 employees; Political Organization industry)

    19851986 (1 year )

    Murphine & Walsh Political Consultants, Washington, DC
    PHONE BANK DIRECTOR -Gubernatorial race -Birmingham, AL Organized, recruited, staffed and managed 92-employee “Phone Bank” for Alabama Gubernatorial race. Arranged employees’ schedules, figured payroll, hired, fired, and supervised daily operations. Trained staff on scripts for Call Center. FIELD DIRECTOR -Gubernatorial race -Birmingham, AL: Ran North Alabama Headquarters for candidate, and participated in Fund Raising. Organized 10-20 “sign crews” daily, mapped geographical strategy, sought donated supplies, tracked large cash contributions and field efforts. Also helped with Fund Raising Activities.

  • OFFICE MANAGEMENT & PHONE BANK DIRECTOR

    NATIONAL MANAGEMENT ASSOCIATES

    (Privately Held; 201-500 employees; Government Relations industry)

    19851986 (1 year )

    State Senate race -Germantown, MD: Coordinated press conferences, scheduling, special events, personnel, direct mail, bulk mailings, canvassing, and daily operations. Staffed, trained, and managed phone bank in D.C. at night. Laid out and designed printed materials. Lobby Congress; Recruited PAC money and volunteers, and help with political Fund Raising


Carla Highfield’s Education

  • Birmingham-Southern College

    Finance & Accounting , Finance & Accounting , 19831990

    Activities and Societies:
    Pi Beta Phi Sorority

Additional Information

Carla Highfield’s Interests:

Recruiting, Training, Mangement, Mortgage, Finance, Banking, Sales

Carla Highfield’s Groups:

National Mortgage Brokers Association NAMB;
Phi Beta Phi Women’s College Fraternity Alumnae;
National Association for Female Executives

  •    Mortgage Bankers Association of America
  •    TopLinked.com (Open Networkers)
  •    Speakers and Panelists
  •    HSBC Group
  •    Mortgage Professionals
  •    "The "Intl" Financial Executives Networking Group"
  •    Mortgage Professional's World Wide (MPWW)
  •    CHICAGO 2016 Olympic Games Supporters
  •    The Job Board (Find A Job, Post a Job)
  •    Pi Beta Phi Alumnae
  •    New Century Alumni Network
  •    Transamerica Alumni
  •    Alabama Mortgage Brokers Association AMBA
  •    United States Olympic Team Supporters
  •    Household Finance
  •    Alabama Mortgage Brokers Association
  •    Pi Beta Phi Fraternity
  •    GMAC ResCapped Network
  •    Mortgage Survivors Network!!
  •    Pi Beta Phi Fraternity for Women
  •    FEDERAL BIZ Network - Government Stimulus Teaming Jobs PMI Consulting Funding Sales Opportunities
  •    The Donoho School Alumni
  •    Executives in Transition

Carla Highfield’s Honors:

Chairman’s Club; President’s Club;
National Founder’s Member; (2nd in entire company out of 650 Branches);
Regional Founder’s Member;
Certified “Trust” Training Facilitator; President’s Certificate of Appreciation for Volunteer Project;
1st Place Winner out of 500 students competing for an academic scholarship;
Certificate of Merit for Outstanding Achievement;
Best Song Trophy; Good Sportsmanship Trophy;
plus numerous #1 Branch in District Plaques; and
many other #1 Branch in District/Region Production Related Incentives.


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