Peter Campbell

Peter Campbell

iOS Developer, Data & Network Security, Mac OSX & iOS Support

Location
El Dorado Hills, California (Sacramento, California Area)
Industry
Information Technology and Services

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Peter Campbell's Overview

Current
Past
  • Applecare Support Engineer (contractor) at Apple
  • System Specialist /Administrator (includes dates consulting) at SAIC
  • Wireless LAN WAN Support Engineer, Business Development Executive at Solectek
Recommendations

2 people have recommended Peter

Connections

52 connections

Peter Campbell's Summary

An experienced professional with a history that includes defense contractor hands-on work in Data Center, Server, Backup, and Network Operations; along with Service Center (help desk, desktop support). Recently efforts focus on network and data security, Mac OSX Support and development for iOS mobile devices concurrent with CISSP training and Apple iOS Developer University Program

Specialties

• Network & Data Security -- access control, authentication, intrusion detection, network defenses and countermeasures
• IP Networking -- VPNs, Firewalls, Routers, Switches
• Data Center -- Server operations, back up administration, data protection and RAID
• Apple OSX iOS -- Mac, iPhone, iPad, Xcode objective C Design and Development
• Sales & Marketing -- customer prospecting, sales cycle development, closure, revenue generation
• Instruction, training, mentorship -- systems, applications

Peter Campbell's Experience

Apple iOS Mobile Device Application Engineering / Apple Certified Support Professional

Sierra Design Consulting

Information Technology and Services industry

2008Present (4 years) Northern California

Apple Certified Support Professional – Apple Developer -- Security Expert: focused on Apple Mac and mobile iOS device service support and security countermeasures. Development for iPhone / iPad iOS devices as well as information technology administration, support, customer care, deployments, problem solving, and implementation of new technologies. Furthermore Data and Network Security expert for IP networking, security appliances, firewalls, VPN, and and security ramifications. Security focused implementations including VPN access to Windows servers and Exchange e-mail servers.

• Apple “In the Enterprise” expert – trainer and deployment expert, Macs, iPhones, iPad, Mac OSX Expert (Apple Certified)
• Exchange Support - iPhone implementation of Cisco VPN to Cisco Security Appliances and PIX Firewalls - Cisco AnyConnect Client VPN experience to 5000 and 9000 series boxes
• Network and Data Security on mobile devices – authentication, VPNs, encrypted hard drives, remote wiping mobile devices, anti-virus, anti-malware, secure cloud
• Apple iOS Developer -- objective C development and design, Xcode 4 SDK, in-house provisioning for iPhone and iPad
• Network implementation, analysis and active intrusion detection and prevention, firewalls, ACL, IP Networking Routing and Switching
• Remote Access – VPNs, authentication, IPsec, RSA, dynamic one-time password solutions
• Executive level consultant on increasing efficiency and reducing expenses through mobile computing and communications cutting edge solutions
• VMWare Fusion and Bootcamp Expert

Applecare Support Engineer (contractor)

Apple

Public Company; 10,001+ employees; AAPL; Computer Software industry

20072008 (1 year) Northern California

Provided expertise as an Apple customer care expert troubleshooting issues and helping customers. Accomplishments and expertise include advancement to specialization, particularly with Apple business customers.

• Deep knowledge and prior corporate IT experience quickly lead to uncommonly adept “Apple in the Enterprise” know-how particularly with Windows Servers, Exchange Email, and Active Directory. Assisted customers with adhering to enterprise policies, authentication and access to network resources
• Security and authentication knowledge lead to creation of comprehension knowledge base documents and training capacities on iOS devices and Mac computers
• Skilled with Apple’s suites of creativity software for photography, video graphics editing and reproduction, audio recording and production and DVD production
• Supported customers and transferred knowledge on successful 802.X authentication with Radius and EAP protocols while in a wireless product and mobile device support role
• Applied CCNA knowledge and IP Networking skills leading to VPN support for Macs and iPhones enabling Exchange support with Cisco AnyConnect client connections to ASA and PIX Security Appliances along with enumerable security and implications in IP networks
• At the Launch of the iOS SDK, assisted customers and answered Apple Developer Network membership questions and guided customers through the downloading and installation process, and demonstrated a “quick-tour” of Xcode, Interface Builder and the Simulator, with new developer network members
• Generated revenue by closing sales of Apple products to solve customer issues or meet needs. Was acknowledge for sales metrics, steady increases and shared technical or consultative solution selling techniques and coached peers on reducing missed opportunities to sell products in service center surroundings

System Specialist /Administrator (includes dates consulting)

SAIC

Public Company; 10,001+ employees; SAI; Information Technology and Services industry

19982006 (8 years) San Diego, Folsom California

Comprehensive technology support of IP networks, data centers, security, applications, file & print servers supporting complex government contracts for the Department of Defense and internal SAIC Network and Data Center Operations.

• SAIC internal information technology support for 40,000 employee company in a fast paced Help Desk environment
• Advanced responsibilities in SAIC internal IT support; email services, server support, network operations, legacy VMS administration, access control for various systems and services, VPN and security implementations
• Installation, Implementation, and trouble shooting throughout deployment cycle for the Defense Messaging Systems (DMS) for the U. S. Navy at bases and Air Stations requiring extensive secure Outlook and Exchange and secure networking skills sets
• Supervisory and Project Management and hands-on responsibilities for server installation, maintenance, and upgrades for the Navy Integrated Personnel System (NSIPS) globally in highly secure environments (Top Secret Security Clearance granted and held)
• Performed initial training sessions for end-users and documentation of software issues and created or updated written documentation
• Special projects as Technical Writer of procedures and Visio creation of data center and network diagrams
• Backfill in numerous capacities such as Desktop Support Lead, Help Desk coordinator
• Spearheaded effort to exceed Service Level Agreements (SLAs) increasing Remedy response times perceptibly
• Selected to perform a highly essential undertaking acquiring and preserving sensitive data and email content in a major legal matter

Wireless LAN WAN Support Engineer, Business Development Executive

Solectek

Privately Held; 11-50 employees; Telecommunications industry

19931998 (5 years) San Diego California

The venture capital start-up in the mid-nineties pioneered Wireless LAN and WAN solutions. At Solectek contributions to the entrepreneurial company included:

• Developed and closed a significant share of the company's revenue including a single "six-figure" order jump-starting the company at a critical time
• Deep knowledge of corporate LAN WAN engineering and holder of certifications from Cisco System and Microsoft -- CCNA, MCP
• Established and developed wholesale distribution relationships
• A principle contact for customers with pre-sale engineering, technical support issues, purchases, and was process creator and owner for return authorizations (RMA or RA)
• Discovered and built channel partner opportunities and developed certified reseller relationships
• Planned, implemented and presented the company’s breakthrough wireless LAN / WAN technologies at major technology trade shows and technical conferences
• Instrumental in marketing forerunning security features in media creation of content to promote encryption for wireless networking

Peter Campbell's Courses

  • Independent Coursework

    • SANS Security Essentials (SEC401)

Peter Campbell's Certifications

  • Apple Certified Support Professional

    • Apple
    • License APPL24954
    • June 2008
  • CCNA Cisco Certified Network Associate

    • Cisco Systems
    • License CSCO10220929
    • February 1999 to February 2004
  • MCP Microsoft Certified Professional

    • Microsoft
    • License 975201
    • 1997 to 2004

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