Senior Technical Support Engineer at Oracle
Orlando, Florida Area
Senior Technical Support Engineer at Oracle
Orlando, Florida Area
Oracle Global eBusiness Suite Product Support for Fixed Assets / Property Manager.
Crystal Reports, Kronos Timekeeper, Lawson Insight, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft Word, Monarch, Oracle - AP Accounts Payable, Oracle - AR Accounts Receivable, Oracle – GL General Ledger, Oracle - FA Fixed Assets, Oracle - PA Projects, Oracle - PN Property Manager, DataLoader (Oracle), Oracle Functional Support, Vertex Sales Tax Returns
(Public Company; 10,001 or more employees; ORCL; Computer Software industry)
June 2008 — Present (1 year 6 months)
Oracle Global eBusiness Suite Product Support for Fixed Assets / Property Manager.
(Privately Held; 5001-10,000 employees; Hospitality industry)
December 2006 — June 2008 (1 year 7 months)
(Privately Held; 5001-10,000 employees; Leisure, Travel & Tourism industry)
December 2006 — June 2008 (1 year 7 months)
The financial analyst position at Westgate Resorts encompasses every facet of the company. We are involved in analyzing financial, sales, collections, telemarketing, and any other type of information that might be crucial to the company operating at its peak.
(Public Company; 10,001 or more employees; ORCL; Computer Software industry)
April 2006 — December 2006 (9 months)
I was hired by Oracle to be a Property Manager consultant. While there I was placed on two Property Manager assignments. One of the assignments was a complete reimplementation and the other more of a consulting process trying to figure out what wasn't working for the company.
While at Oracle I was crosstrained in all financials and was placed on a few financials projects including GL, AP, and AR.
Training Attended:
Financials Bootcamp (GL, AP, AR, CM)
11i General Ledger Management Fundamentals
11i Oracle Payables Fundamentals
11i Project Costing Fundamentals Ed 2
11i System Administrator Fundamentals Ed 3
(Privately Held; 1-10 employees; Computer Software industry)
January 2005 — March 2006 (1 year 3 months)
Consisted of work for Trustreet Properties
(Public Company; Real Estate industry)
2005 — 2006 (1 year )
Oracle Functional Support – Releases 11.5.9 / 11.5.10
• Oracle 11.5.9 to 11.5.10 upgrade.
PN – Oracle Property Manager
• Assisted with post conversion implementation issues.
• Gathered end user requirements and created scopes of work for reporting needs and customized processes for various business units.
• Worked with developers to execute the various scopes of work.
• Automated manual processes using DataLoader.
AP – Oracle Accounts Payable
• Setup suppliers
• Automated Sales tax invoicing process through the implementation of Vertex.
AR – Oracle Accounts Receivable
• Setup customers / profile classes / bank accounts.
GL – Oracle General Ledger
• Setup flexfield values.
PA – Oracle Projects
• Setup new projects / project classifications.
Project Manager for Vertex Sales Tax Returns Q Series Version 8.1
• Managed the development of custom code that extracted receivable data from Oracle AR to Vertex and custom code from Vertex into Oracle AP.
(Privately Held; 5001-10,000 employees; Leisure, Travel & Tourism industry)
April 1996 — April 2004 (8 years 1 month)
Treasury Analyst, Cash Management
• Monitored the daily cash position for 120+ bank accounts
• Concentrated cash as needed.
• Controlled cash balances on deposit at 8 financial institutions
• Transmitted electronic transfers for corporate cash management, payroll, and consumer debits
• Reviewed all ACH transfers
• Projected cash needs and excesses through cash flow analysis
• Calculated and reported payroll taxes for 7 companies / 4,500 employees using Lawson Financial Insight.
• Responsible for producing all W-2’s
• Monitored and analyzed payroll disbursements
Payroll Clerk, Cash Management
• Responsible for the processing and reporting of the payroll using Lawson Insight
• Prepared reports and met with agencies for payroll audits
• Assisted with the planning, testing, and implementation of the Kronos timekeeping system
Cash Receipts Clerk, Cash Management
•Responsible for the processing of mortgage payments along with any research needed
(Real Estate industry)
1997 — 1999 (2 years )
BSBA MIS , Management Information Systems , 2000 — 2002
A.A. , Business , 1997 — 1999
www.bumby.org
Financial reporting, cooking, home improvements, yard work, movies
South Bumby Church of Christ, Florida College Booster Club