
Intermediate Technician at PrO Unlimited
Portland, Oregon Area

Intermediate Technician at PrO Unlimited
Portland, Oregon Area
(Public Company; Human Resources industry)
February 2009 — Present (6 months)
Work in close collaboration with team to orchestrate PC refresh deployment project for over 2,500+ computers for Kaiser Permanenteóentails imaging, building, replacing, scheduling, deploying, and follow-up. Contributed toward opening of hospital wing Sunnyside Medical Campus.
==> Facilitate scheduling to ensure seamless flow of project and work with team and cross-functional group of doctors, nurses, IT administrators, hospital administration, network groups, server group, and pharmacists to ensure minimal impact to core business.
==> Ensure critical uptime during tech replacement.
(Restaurants industry)
November 2008 — February 2009 (4 months)
Consulted senior leadership to facilitate seamless integration of POS system with business needs. Conducted thorough evaluation of management and business issues, including cash flows, controls, reconciliations, inventory integration, sales, etc. to integrate system in compliance with business needs and to help management tailor and simplify product mix. Achieved deployment within three months.
==> System handled approx. $1 million (thousands of transactions) annually.
==> Designed comprehensive SQL-based database to analyze kitchen food weights and costs.
==> Consulted on operations management; facilitated streamlining of tasks, such as revising management reporting processes (using new system); saved several hours every week.
==> Rehabilitated and deployed IBM POSitouch Point-of-Sale system saving approx. $20,000.
==> Created documentation for inventory module; handled system backups, scheduling, and payroll.
(Oil & Energy industry)
May 2008 — October 2008 (6 months)
Worked in close collaboration with VP, sales/marketing, to develop IT infrastructure (including LAN, WAN), standardize and purchase computers, recommend applications (based on business needs), evaluate building and facilities, design phone system, and setup inter-site communications.
==> Migrated accounting system to a more robust server environment allowing regular data backup.
==> Conducted comprehensive needs analysis to design and execute LAN/WAN connection strategy. Installed and configured firewalls, wireless access points, switches, and routers.
==> Configured DNS, DHCP, and LDAP protocols; deployed VoIP system.
==> Spearheaded e-mail and calendaring service transition to Google Apps for Domains, generating annual savings of over $1,000 over existing system.
==> Led critical technology initiatives, including four major projects that transformed operations.
(Government Administration industry)
May 2007 — August 2007 (4 months)
Collaborated with CIO on all aspects of IT strategic planning. Developed strategic plan focused that streamlined projects and business operations (without resource increase). Won competitive position.
==> Conducted financial analysis to evaluate cost-benefits associated with adopting wireless mobile PDAs. Secured buy-in and orchestrated plan through finalization and senior management approval; estimated to save $800,000 per year ($8,000 per person).
==> Coordinated stakeholder sessions with C-level executives to build acceptance for IT realignment.
(Privately Held; Business Supplies and Equipment industry)
August 2005 — August 2006 (1 year 1 month)
Administered Windows and Linux servers (including virtual servers using VMware). Handled networking for ten offices with 500 employees in four states. Designed and maintained network systems using Cisco, HP, and SonicWall equipment. Generated $150,000+ in savings by installing and configuring network in new headquarters. Facilitated migration to VMWare based system. Rebuilt WAN and data flow; accomplished project within strict timeline (0 network issues).
(Public Company; UIS; Information Technology and Services industry)
August 2001 — August 2005 (4 years 1 month)
Permanent on-site contract at the Bonneville Power Administration. Support 110 users in Windows 2000/XP domain. Spearheaded project/implementation of VPN solution matching security needs. Led team of 12 through all aspects of implementation and documentation. Recognized for technical proficiency and ìcan doî attitude. Orchestrated technical project during agency-wide VPN rollout. Created applications, utilities, and scripts using VB, VBA, VBScript.
MBA , 2006 — 2008
Graduated with honors
Studied: Project Management, Operations Management, Data Mining, Leadership, and Information Systems Design
BS , Computer and Information Science , 1996 — 2001
Studied: Networks, Software Engineering, User Interface Design, Object Oriented Programming, and Technical Documentation