User Experience Professional
San Francisco Bay Area
User Experience Professional
San Francisco Bay Area
User Experience Professional currently developing domain expertise in social applications, viral marketing and widgets on the product and design team at Watercooler, a venture-funded sports and TV community company with over 20 million users.
I have strong background in both user experience design and research, and as both an employee and as a consultant.
Also significant project management and strategic experience while serving as editor-in-chief of web publishing venture Hardball Times LLC. .
Also fluent in Mandarin (speaking, reading and writing) and possesses a strong interest in working in China at some point.
Domains: social networking, viral marketing, widgets, enterprise business processes.
Methods: rapid iterative design, user-centered design, ethnography, remote user testing, personas, workflow modeling
Tools: Adobe Illustrator, Adobe Photoshop, UserVue, Ethnio, Mindcanvas, Sony Vegas, Quark Xpress
(Privately Held; 11-50 employees; Internet industry)
May 2008 — Present (6 months)
Design compelling user experiences for sports and television oriented social networking applications, from brainstorming features to user interface and interaction design, mockups and specs.
(Privately Held; 11-50 employees; Publishing industry)
July 2005 — Present (3 years 4 months)
Managed baseball analysis and commentary website (hardballtimes.com) with an average of 14,000 unique visitors per day, including setting style, coordinating content and leading staff of five editors and 15 writers. Also helped edit Hardball Times Baseball Annuals (ACTA Sports), with over 10,000 copies in print.
(Educational Institution; 10,001 or more employees; Higher Education industry)
December 2007 — May 2008 (6 months)
Researching better ways for organizations to balance front and back end considerations when designing products or services with Professor Bob Glushko in the Center for Document Engineering.
(Educational Institution; 10,001 or more employees; Education Management industry)
August 2007 — December 2007 (5 months)
TA for CS 160: User Interfaces. Responsible for helping to set the curriculum, leading discussion in areas of expertise, providing guidance for class project and mentoring students through the development process.
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
May 2007 — August 2007 (4 months)
Co-op in the Services Practices group at IBM Almaden Research Center, conducting ethnographic research how consulting teams work together.
(Information Technology and Services industry)
August 2006 — April 2007 (9 months)
Helped Fortune 500 clients achieve business and web goals through the management, design and implementation of remote usability studies, contextual inquiry and card sorting.
(Educational Institution; 1-10 employees; Research industry)
January 2006 — June 2006 (6 months)
Coordinated lab infrastructure and activities, including systems maintenance, lab meetings, orienting new lab members and visiting scholars and consulted on lab research projects.
MIMS, Information Management Systems, Management of Technology, 2006 — 2008
B.S., Cognitive Science, 2003 — 2006
HS, 1999 — 2003
School of Information Fellow
Golden Key International Honour Society
Provost's Honors, UCSD (Fall 2003 - Fall 2006)