Bryan Dady

Current

IT Service Manager at Russell Investments

Past

Solutions Architect at JP Morgan Chase
Solutions Architect, Technical Integration Lead at Washington Mutual
Infrastructure Specialist Lead at Washington Mutual

Technical Specialist, Sr. at Washington Mutual
Systems Admin; software delivery at IBM Global Services

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Education

University of Washington

Recommended

6 people have recommended Bryan

Connections

105 connections

Industry

Information Technology and Services

Websites

My Website

Bryan Dady’s Summary

Distributed Systems Analyst, Engineer and Administrator, with a passion for providing efficient technology solutions to business challenges.

I focus on continual improvement of everything I undertake. For example, I standardized enterprise software packaging tools and processes to consistently deliver portable, more cost effective software packages. I also accomplished CISSP security certification to increase information integrity, confidentiality, and availability as features of all my efforts.

While working on Problem Management and Root Cause Analysis projects, I concentrated on deeper understanding of compliance and operational best practices like ITIL, and the Microsoft Operations Framework. Encouraging adoption of these guidelines resulted in a reporting process with increased transparency (understanding the business perspective of IT), and control.

In a variety of circumstances and challenges, I offer talent and experience as a technology leader who can understand business needs, explain the advantages of technology, and execute to meet those needs.

Bryan Dady’s Specialties:

Enterprise Infrastructure Monitoring, Metrics and reporting, Process Improvement, Workflow, ITIL Service Support, Problem and Change Management, Root Cause Analysis, off-shore outsource engagement, Enterprise systems analysis, Software customization and delivery, Windows UNIX Linux and MAC administration, MSI, VBScript, WMI, HTA, HTML, CSS, XML,

Bryan Dady’s Experience

IT Service Manager

Russell Investments

(Privately Held; Investment Management industry)

November 2009 — Present (2 months)
Solutions Architect

JP Morgan Chase

(Information Technology and Services industry)

September 2008 — June 2009 (10 months)

Drive and develop integration of WaMu enterprise monitoring systems and services into JP Morgan Chase global monitoring infrastructure, while maintaining service levels with reduced resources.
Migrate Unicenter (Windows) based event management/brokerage policies and processes to Netcool (UNIX) platform.
Support historical performance data migration by developing ETL scripts to convert three-dimensional data cube extracts to two dimensional CSV files.
Solutions Architect, Technical Integration Lead

Washington Mutual

(Public Company; WM; Banking industry)

September 2007 — June 2009 (1 year 10 months)

Key Responsibilities include:
Lead Enterprise Systems Monitoring event management integration. Coordinated standards and changes with technical service providers and vendors.
Gather requirements and deliver solutions aligned with monitoring platform refresh.
Proactively work with external service providers to integrate event management across various platforms and environments.
Infrastructure Specialist Lead

Washington Mutual

(Public Company; 10,001 or more employees; wm; Banking industry)

April 2006 — September 2007 (1 year 6 months)

Problem Management and Root Cause Analysis of technology incidents
Coordinate investigation, leverage best practice methodologies to determine root cause
Document lessons learned and opportunities for improvement to mitigate future incidents and risks
Continual Process Improvements to respond to Major Incidents more quickly and efficiently as well as improve Problem Management and Root Cause Analysis processes and procedures
Technical Specialist, Sr.

Washington Mutual

(Public Company; 10,001 or more employees; wm; Banking industry)

June 2002 — April 2006 (3 years 11 months)

From June 2002 until June 2003, I performed as a software delivery team member, specializing in packaging and customizing Windows based applications for delivery and management with Marimba products (now a part of BMC). In June of 2003 I began my transition to team leadership where I introduced InstallShield packaging and customization tools (now a part of Macrovision), along with process refinements to improve effiecency. Through 2004 I worked closely with our platform team to expand patch management and software delivery to our AIX, HP-UX and Solaris environments. 2005 introduced increasing motivation for our department to consider outsourcing and so I sucessfully completed a proof-of-concept exercise to evaluate two off-shore service providers. I selected the best provider and they now produce the majority of packaging and testing services for our team.
Systems Admin; software delivery

IBM Global Services

(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)

January 2001 — June 2002 (1 year 6 months)

Operate 12+ AIX systems delivering custom software to thousands of OS/2 servers with Tivoli. Recruited for short-term project and then asked to stay on for continued support. Began expanding to deliver wintel software on Windows systems with Marimba delivery/management products. This opened the opportunity to transition to Washington Mutual staff.

Bryan Dady’s Education

University of Washington

Bachelor of Arts , Communications , 2006 — 2008

While working full time, I completed my B.A. through the UW Evening Degree program. I maintained a high level of performance in my profession and also earned strong grades throughout this program. I also enjoyed internship opportunities to work with the Communication Department Instruction Resource Center on web design projects as well as interviewing and podcasting for the Masters program in Digital Media.