Brock Wakham

Current

• Systems Engineer - RAC at Maryville Technologies

Past

• EDA Applications Engineer at Alcatel
• Sr. Hardware Design Engineer at NCR Corp.
• College Intern at National Center for Atmospheric Research

see less...

Education

• University of Colorado at Boulder

Recommended

5 people have recommended Brock

Connections

109 connections

Industry

Information Technology and Services

Websites

• My Company
• Naymz
• Zoom Info

Brock Wakham’s Summary

Senior level BMC/Remedy Action Request System architect and developer with over 12 years experience in both custom application development and ITSM solution implementation, integration, and customization. Certified by BMC as a Remedy Approved Consultant (RAC) and on the ITSM 7.0 Foundation Core, Incident/Problem Management 7.0, and Asset Management/Discover 7.0 products. Delivered Incident, Problem, Change, Asset and Service Request Management Solutions on the ARS platform since ITSM release 5.0 to numerous clients. Experienced in ITIL 2.0, Project Management, Crystal Reports, and the Atrium Configuration Management Database (CMDB).

Brock Wakham’s Specialties:

Remedy Action Request System, Remedy Approved Consultant, ITIL, Incident Management, Problem Management, Change Management, Service Request Management, Asset Management, Configuration Management (CMDB), Custom Remedy Development, Remedy Integrations, IT Service Management (ITSM), Crystal Reports

Brock Wakham’s Experience

• Systems Engineer - RAC

  Maryville Technologies

  (Privately Held; 51-200 employees; Information Technology and Services industry)

  January 2004 — Present (5 years 11 months)

• EDA Applications Engineer

  Alcatel

  (Public Company; 10,001 or more employees; ALA; Telecommunications industry)

  April 1996 — January 2004 (7 years 10 months)

• Sr. Hardware Design Engineer

  NCR Corp.

  (Public Company; 10,001 or more employees; NCR; Computer Hardware industry)

  June 1986 — March 1996 (9 years 10 months)

• College Intern

  National Center for Atmospheric Research

  (Government Agency; 5001-10,000 employees; Research industry)

  June 1985 — June 1986 (1 year 1 month)

  Developed Computer Modeling Algorithms for Microwave-Based Cloud Tomography using FORTRAN 77 on the VAX and Cray computer platforms.

Brock Wakham’s Education

• University of Colorado at Boulder

  BS , Electrical Engineering/Computer Science , 1982 — 1986

Additional Information

Brock Wakham’s Websites:

• My Company
• Naymz
• Zoom Info

Brock Wakham’s Groups:

IEEE
Eta Kappa Nu
Boy Scouts of America
Order of the Arrow

•    The Official IEEE Group
•    ITIL/Service Management Group USA
•    NCR Corporation Alumni
•    Eagle's Nest--Eagle Scout Award Recipients
•    Boy Scouts of America Adult Volunteers
•    The Order of the Arrow - Scouting's Honor Society
•    AT&T Alumni
•    Remedy User and Enthusiasts Group
•    University of Colorado Boulder Alumni
•    Philmont Scout Ranch Alumni
•    Scouting WoodBadgers
•    Southern Region, BSA Eagle's Nest
•    Southern Region Order of the Arrow
•    National Eagle Scout Association (NESA), BSA Eagle's Nest

Brock Wakham’s Honors:

Eagle Scout awarded 1981
Woodbadge awarded 2004

Brock Wakham’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch