Yves Bourgeois

Current

• Busn. Analyst for Services Channels Distribution at Cisco

Past

• Web 2.0 Business Analyst at Cisco Systems
• Project Manager - eCommerce Group at LifeScan
• Technology Manager - Web Group at LifeScan

• Independent Consultant (Self-employed)
• Documentation Specialist at Corel
• Software Instructor at Desnoyers Racine & Learnquest
• Project & Network Administrator at South Asia Partnership

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Education

• University of Phoenix
• San Jose State University
• Université du Québec en Outaouais

• University of Ottawa / Université d'Ottawa
• cegep de l'outaouais
• polyvalente nicolas gatineau

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3 more...

Recommended

16 people have recommended Yves

Connections

228 connections

Industry

Internet

Websites

• Visit my Innovation Blog:
• Visit my Web 2.0 Blog
• My Resume

Yves Bourgeois’s Summary

Created Quarterly Distribution reports that covered Cisco’s Services Channels Distribution. Provided analysis on Pay for Performance programs, Distributor Profitability Programs, DPP Forecasting and budgeting. Used various tools for analysis, such as Business Objects and MS Access. Reports were distributed globally to senior executives in Finance, Marketing, Products and Services Channels Distribution.

Yves Bourgeois’s Specialties:

Business Skills: Business Analysis and Strategy using financial reporting tools, such as Business Objects and EssBase. Content & Community Management, Front-End Innovation, Web 2.0 & Collaboration Strategy ----- Technical Skills: Business intelligence data analysis and reporting. Blogs, Content Management Systems, Dreamweaver, JavaScript, Lotus Notes/Domino, MS Project, Photoshop, RSS, Software/Web Development, Technical Writing, Web Design, Widgets & Wikis

Yves Bourgeois’s Experience

• Busn. Analyst for Services Channels Distribution

  Cisco

  (Public Company; CSCO; Computer Networking industry)

  September 2008 — Present (1 year 3 months)

  Member of team responsible for creating the CA Global Services & Alliances Quarterly Bookings Report for senior management. This internal report provides a channel view of Cisco products & services, Customer Advocacy (CA) Services' programs and initiatives, services distribution, business metrics, partner alliances and certifications, and Advanced Services.

• Web 2.0 Business Analyst

  Cisco Systems

  (Public Company; 10,001 or more employees; CSCO; Computer Networking industry)

  January 2008 — August 2008 (8 months)

  • Member of Cisco’s CA Collaboratory Web 2.0 development team with hands-on experience creating solutions using web 2.0 & collaboration technologies.
  • Our team recently won the Collaboration across Cisco Award in June 2008 for our development and promotion of the CA Collaboratory. In June 2008, John Chambers, CEO of Cisco, described our achievement as “The ability to move from a November 2300 literally unique hits a month to today over 65,000. And to put it in terms of the CA social networking groups working together, the wikis to share ideas, etc... In ways that I think that you tie together what Jim and I alluded to earlier within the CA group. Now this is what I expect across the company.”
  • Created a strategic framework for innovation management using the CA i-Zone an ideation tool that serves functions within CA.

• Project Manager - eCommerce Group

  LifeScan

  (Public Company; 10,001 or more employees; jnj; Medical Devices industry)

  January 1998 — July 2007 (9 years 7 months)

  Web 2.0 & Collaboration Tools
  • Editor of user content for popular innovation blog and author of Web 2.0 blog. Both blogs use advertising, a job board, Google custom search, a language translator, widgets, mashups, RSS feeds, chat and Google APIs.
  • Created and managed the J&J Innovation Gateway web portal based on Lotus Domino platform. This portal provides a rich interactive user experience by taking advantage of content from several user forums, RSS feeds, mailing lists and Web 2.0 technologies to site increase traffic and community participation.
  
  eCommerce
  • Managed two projects: Implemented an eCommerce B2B customer self-service module on JDE platform and a global contracts application for Sourcing using WebMethods. Worked with global software development resources from several European countries and India. Interacted cross-functionally with business partners and corporate customers while focusing on key business drivers, such as ROI and project budget.

• Technology Manager - Web Group

  LifeScan

  (Public Company; 10,001 or more employees; jnj; Medical Devices industry)

  January 1998 — December 2005 (8 years )

  Web Development & Design
  • Developed several web applications using Lotus Notes Domino, ASP and scripting languages. Worked with MS Visual Studio, ASP, CSS, D/HTML, Dreamweaver & Macromedia Suite, Goldfire, JavaScript, LDAP, LotusScript, Lotus Sametime & Quickplace, Photoshop, RSS, User Guides & Technical Requirements, Visio, XML, & Web Design Tools.
  • Used Agile design & development processes for internal web applications and QSSDV for customer facing eCommerce applications.
  • Created custom search engine in Windows .ASP that integrated Domino Search with Windows Site Server search results into a single cohesive interface.
  Web Content & Community Management
  • Managed and trained large community of web content providers.
  • Used web analytics software, such as Webtrends to improve web site metrics. Also conducted customer focus groups and surveys to continuously increase web traffic, customer satisfaction, and web site usability and performance of landing pages.

• Independent Consultant

  Self-employed

  (Self-Employed; Myself Only; Management Consulting industry)

  January 1990 — August 1996 (6 years 8 months)

  Created a Claims Expenditure Forecasting Tool. It uses 16 variables and generates a 30-year payment schedule to settle a billion dollar tri-lateral cost sharing agreement. Supervised staff responsible data entry and microfilming financial accounts.Created financial tables for Federal Government: Cabinet, Treasury Board. Designed a user interface for a time management tool that provided assistance to project managers with MS Project.

• Documentation Specialist

  Corel

  (Public Company; 501-1000 employees; CREL; Information Technology and Services industry)

  January 1995 — December 1995 (1 year )

  Wrote online help for CorelDraw software and multimedia titles.

• Software Instructor

  Desnoyers Racine & Learnquest

  (Privately Held; 51-200 employees; E-Learning industry)

  January 1994 — December 1994 (1 year )

  Provided professional instruction in English and French for software packages, such as Windows, Lotus 123 and Excel.

• Project & Network Administrator

  South Asia Partnership

  (Government Agency; 1-10 employees; Government Administration industry)

  January 1993 — December 1993 (1 year )

  Maintained the technical infrastructure of the organization. Monitored over 500 projects in Pakistan, India, Sri Lanka, Bangladesh & Nepal.

Yves Bourgeois’s Education

• University of Phoenix

  MBA , eBusiness , 2003 — 2005

• San Jose State University

  Certificate , Internet Business Specialist , 1998 — 1999

• Université du Québec en Outaouais

  BA , Business Administration , 1988 — 1990

  Activities and Societies:

  - American Diabetes Association
  - Juvenile Diabetes Research Foundation JDRF
  - Society of Competitive Intelligence Professionals SCIP

• University of Ottawa / Université d'Ottawa

  BA Arts , History , 1984 — 1987

• cegep de l'outaouais

  1982 — 1984

• polyvalente nicolas gatineau

  1976 — 1981

Additional Information

Yves Bourgeois’s Websites:

• Visit my Innovation Blog:
• Visit my Web 2.0 Blog
• My Resume

Yves Bourgeois’s Interests:

Disruptive Innovation, Competitive Intelligence, Ideation, Idea Incubation, Product Portfolio Management, Cutting Edge Technologies, Market Research, Web Marketing, New Technology Roadmaps, Business Analysis and Developing Strategy

Yves Bourgeois’s Groups:

Product Devloopment and Management Association PDMA,
Society of Competitive Intelligence Professionals SCIP,
Business Architects Association BAA,
American Diabetes Association ADA,
Juvenile Diabetes Research Foundation JDRF,, Web Guild

•    LInked Business Strategists
•    ModernAnalyst.com - Business Analyst Community
•    Innovation People Expert Innovators Creative Network
•    Canadian Advanced Technology Alliance (CATA)
•    Igniting Innovation
•    The International Business Analyst Club
•    BringIdeas2Market
•    Business 3.0™
•    Friends of / Amis du Québec
•    Front End of Innovation
•    iptv
•    Business Analyst Group - BAG
•    Networkers Club for all Cisco networkers (http://www.hightecher.com)
•    Semantic Web
•    Market Information, Insight, Strategy and Analysis
•    Business Analyst Professional
•    BA forum [Business Analyst forum]
•    Johnson & Johnson (re)connected (9,500+ Members!)
•    WikiDemocracy.org
•    IIBA (International Institute of Business Analysis)
•    Global Business Analyst's Network
•    Telecom Business Analyst
•    Cisco Jobs
•    Cisco Systems Job List - Join and get weekly job opportunities at CISCO for LIFE.
•    Business Analyst Group

Yves Bourgeois’s Honors:

Collaboration Across Cisco Award 2008
IS Department Co-Chairman United Way Campaign 2005
CIO of United Way Campaign 2001
J&J Caring Contributor Award 2001
Team Captain Diabetes Tour de Cure 1997

Yves Bourgeois’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• job inquiries
• expertise requests
• reference requests
• getting back in touch