Information Technology and Services Professional
Houston, Texas Area
Information Technology and Services Professional
Houston, Texas Area
Recent graduate of Sam Houston State University with a BBA in Management Information Systems with a Minor in Math. Coursework includes Systems Analysis and Design, Statistical Methods in Practice, Operations Research, Programming Algorithms and Data Structures, and Business Systems Implementation, Strategic Management.
Focusing on the Systems Analysis and Design process. Emphasizing translation of business requirements into feasible projects with specific programming knowledge and database design.
IT Support Specialist and Systems Engineer with experience on Windows XP and Active Directory Domain environments. Experience managing wireless arrangements with service providers. Knowledge of programming and database applications. Familiar with image creation and deployment using Symantec Ghost.
Systems Analysis and Design, Phone and Email based Support Ticket Resolution, Telecom relationship management, Active Directory Administration, Image Creation and Deployment, Deployment Efficiency tactics.
(Educational Institution; Higher Education industry)
February 2009 — Present (6 months)
(Privately Held; 201-500 employees; Information Technology and Services industry)
January 2006 — July 2007 (1 year 7 months)
(Privately Held; 201-500 employees; Outsourcing/Offshoring industry)
January 2005 — December 2005 (1 year)
(Privately Held; 201-500 employees; Outsourcing/Offshoring industry)
March 2004 — December 2004 (10 months)
BBA , Management Information Systems and Mathmatics , 2008 — 2009
Outstanding MIS Senior