
Manager of Information Systems at Onsite Neonatal Partners, Inc.
Greater Philadelphia Area

Manager of Information Systems at Onsite Neonatal Partners, Inc.
Greater Philadelphia Area
The short version:
I'm an IT Manager who loves IT, understands how IT needs to interact with business, and can make things happen.
The long version:
Highly motivated and results-driven Manager of IT with over 13 years experience, exceptional leadership and communication skills, and an extensive background in the following broad-based competencies:
Project Management
Business Analysis
Network Management
Corporate & Personnel Management
Systems & Technical Support
Process Engineering
Strategic Planning
Technology Solutions
Website Design & Administration
Vendor Management
• Demonstrated ability to streamline information technology operations to increase productivity for both the end-user and IT.
• Skilled in the creation and implementation of technical solutions that facilitate cross-departmental collaboration and information sharing, optimizing efficiency and reducing costs while aligning with business strategy
• Demonstrated strength in undertaking and managing all phases of the system development life cycle including managing personnel, technical oversight, and interfacing with end users.
• Excellent communication skills both with experienced IT professionals and non-technical users, one-to-one or in front of 200
• Forges strong, working relationships with Senior Management, peers, and junior staff
My Technical Expertise includes the following:
Windows 2000 / 2003 Servers
Windows 2000 / XP / Vista
Active Directory 2000 / 2003 and Group Policy
Office 2000 / XP / 2003 / 2007
Exchange 5.5 / 2000 / 2003
SQL Server
Microsoft WSUS
LAN / WAN / VPN / Cisco
Anti-Virus Software
Backup and Disaster Recovery
MacOS X / UNIX
Citrix
Internet Servers (WWW, FTP)
SAP
Blackberry Server and Devices
Project Management, Business Analysis, Network Management, Corporate & Personnel Management, Systems & Technical Support, Process Engineering, Strategic Planning, Technology Solutions, Website Design & Administration, Vendor Management
(Medical Practice industry)
June 2008 — Present (1 year 6 months)
(Privately Held; 501-1000 employees; Information Services industry)
June 2007 — December 2007 (7 months)
Joined $1B+ international subscription mgmt firm to redirect, improve & revitalize North American IT (US & Canada) & provide Business Analysis services to various units.
• Responsible for $1M budget, mentorship, & training of junior IT staff; eliminated unnecessary expenses saving approx $100K within first two months
• Provided business analysis services to a variety of personnel from Director to Exec Board levels, including preparation of a business case analysis for worldwide implementation of RFID technology in the consolidation & shipping process
• Expanded role of IT to be a business partner & the "go to" dept when other business units required assistance solving complex business flow concerns
• Directed review of all systems, including redesigns of Exchange servers, file servers, & backup system
• Developed & managed multiple projects simultaneously, including system deployments & update maintenance, security audit with use of Group Policies, & development of dept docs
(Privately Held; 51-200 employees; Entertainment industry)
June 1997 — June 2005 (8 years 1 month)
Duties included lead project management, analyzing functional requirements & providing comprehensive technical & workflow solutions to business issues, providing network & desktop support, & monitoring data backup.
• Developed & managed $200k digital asset mgmt project shifting from a 35mm slide-based to digital photography workflow in less than 6 months, eliminating film processing & scanning $
• Instrumental in $1MM+ SAP project to consolidate accounting systems into a unified platform, streamlining ops & reducing data entry
• Evaluated & selected external design firm tasked to redesign of Fleer Collectibles website; managed & oversaw scope-of-work of website development
• Migrated company from Exch5.5 to Exch2003
• Designed & programmed a "No Purchase Necessary" order entry system from inception & recoded corporate public website based on ColdFusion
• Migrated two Novell servers to one Windows 2000 server & Active Directory implementation
(Privately Held; 201-500 employees; Management Consulting industry)
November 1996 — June 1998 (1 year 8 months)
Responsible for network and system support. Position involved maintaining Macintosh computers, administering AppleShareIP fileservers and FileMaker Pro server and procuring hardware and software.
• Developed Problems and Solutions Database that provided publishing staff with answers to common user issues and reduced amount of support calls.
• Reprogrammed Publishing FileMaker Pro Logbook database offering an effective tracking tool for Publishing Department documents.
• Implemented and administered FileWave Application Distribution project, increasing system productivity and reliability.
• Instrumental in the implementation and rollout of Windows 95 and Office 97 to 60 users improving efficiency of desktop operations.
(Privately Held; 11-50 employees; Computer Software industry)
March 1995 — October 1996 (1 year 8 months)
Joined international CD-recording software company to provide technical and sales support for company’s products. Duties encompassed designing and administering corporate website; maintaining internal network including Windows NT file server and SMTP Server; developing sales presentations; designing graphical interfaces for Windows, Macintosh and UNIX products; Providing training for internal personnel and distributors; and representing the company at high profile trade shows.
• Managed telephone technical support department.
• Rapidly promoted from phone technical support specialist to sales engineer for excellent analytical and communication skills.
• Assisted Lockheed Martin representatives with selecting, configuring and qualification of a CD-recording system for the space shuttle program.
• Designed and programmed comprehensive user-friendly AppleGuide online help system for software applications in Macintosh environment.
photography, technology, eating at great restaurants, hiking (volcanoes and cliffs preferred)