Creative Analytic Convergent Ever-learner
Greensboro/Winston-Salem, North Carolina Area
Creative Analytic Convergent Ever-learner
Greensboro/Winston-Salem, North Carolina Area
IS Intern at Mountain States Health Alliance
Technical Support for Communications Area at Milligan College
Support for MC Productions
Graphic Artist Intern at WJHL
computer troubleshooting, analysis, custom development
(Information Technology and Services industry)
December 2008 — Present (8 months)
Data backup management
(Information Technology and Services industry)
November 2008 — Present (9 months)
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(Information Technology and Services industry)
2004 — 2008 (4 years)
(Educational Institution; 201-500 employees; Higher Education industry)
September 2004 — May 2008 (3 years 9 months)
• Communication Area Technical Assistant—Established technical support for Communication Area Labs, implemented computer management, demonstrated one on one user support, updated Communication Area website, implemented technical support for Wired television production on campus. (2006-2008)
• IT Department Technical Assistant—Managed IT Help Desk, implemented troubleshooting and maintenance of campus PCs, demonstrated one on one lab user support. (2004-2006)
(Non-Profit; 5001-10,000 employees; Hospital & Health Care industry)
January 2008 — May 2008 (5 months)
Implemented basic technical computer support, contributed to team-built electronic Technical Assessment Form, launched roll-out of new thin client terminals, installed and configured new Dell servers, hands on use of Citrix, upgraded switches, and wrote technical documentation.
(Public Company; 1001-5000 employees; Tobacco industry)
June 2005 — August 2005 (3 months)
On call support center, demonstrated one on one support management, implemented basic troubleshooting, upgraded and installed PCs, printers and software.
B.S. , Computer Information Systems, Communications , 2004 — 2008
new technology, flash, computers, reading, bible, music, friends