System Administrator at American Family Care
Birmingham, Alabama Area
- Current
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- System Administrator at American Family Care
- Owner/Operator at BrainCase Inc, Co
- Past
- Education
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- Jefferson State Community College
- North Idaho College
- Central Texas College
- Jefferson State Community College
- North Idaho College
- Recommended
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2 people have recommended Brian - Connections
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13
connections
- Industry
- Information Technology and Services
- Websites
Brian Bufalo’s Summary
Experienced desktop and laptop computer technician and a small business co-owner. In depth knowledge of network administration, Microsoft, Apple, and Linux operating systems, software data recovery, virus removal, and trouble shooting techniques.
Brian Bufalo’s Specialties:
CompTIA A+ Certification, network administration, and hardware and software technical skills.
Brian Bufalo’s Experience
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System Administrator
American Family Care
(Privately Held; Medical Practice industry)
February 2008 — Present (1 year 10 months)
Responsible for responding to help desk trouble calls for over 450 employees and 400
PC's. Diagnosed and logged technical issues on Dell, HP, and Oce/Imagistics
computers, printers, and scanners.
Ensured that seven days a week, 24 hours a day over 40 servers were available for over
25 clinics spread over the state of Alabama.
Directly responsible for maintaining a Citrix Presentation Server 4 farm and all related
components, applications, and users.
Maintained a lab client and server solution hosted on Red Hat Linux 4.
Ensured complete and accurate backups were successfully completed daily. -
Owner/Operator
BrainCase Inc, Co
(Information Technology and Services industry)
January 2008 — Present (1 year 11 months)
Co-founded a small business repairing residential and small business clients computers.
Developed a remote access system for repairing computers over the internet without
traveling to client's home or business.
Developed a clientele of over 20 individuals with continued growth.
Repair all major brands of Windows based and Apple computers. -
Computer Technician
CompUSA
(Privately Held; 10,001 or more employees; CPU; Retail industry)
July 2006 — January 2008 (1 year 7 months)
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Computer Technician
CompUSA
(Privately Held; 10,001 or more employees; CPU; Retail industry)
July 2006 — January 2008 (1 year 7 months)
Complete hardware and software diagnostic, repair, and service of desktop and laptop
computers including.
Accurately maintained records of provided services for warranty and non-warranty repairs
of desktop and laptops from all of the major manufacturers including HP, Compaq, Dell,
IBM, Apple, Acer, Gateway, and eMachines.
Consistently provided quality customer service on a personal and individual basis and
was recognized as Customer Service Employee of the Month for March 2007. -
Armory Supervisor
US Navy
(Information Technology and Services industry)
June 2002 — June 2006 (4 years 1 month)
Ensured all daily, weekly, monthly, and yearly maintenance was completed and all
administrative paper work was processed and turned into supervisor for over 300 small
Brian Bufalo’s Education
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Jefferson State Community College
AAS , Computer Science , 2007 — 2009
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North Idaho College
Computer Technician 2001 — 2002
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Central Texas College
History, 2005-2005
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Jefferson State Community College
Computer Science
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North Idaho College
Computer Repair Technician
Additional Information
Brian Bufalo’s Websites:
Brian Bufalo’s Groups:
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CompUSA Employees -
U.S. GOVERNMENT CONNECTIONS -
Fans of Digsby -
TechBirmingham
Brian Bufalo’s Honors:
CompUSA Customer Service Award March 2007
Brian Bufalo’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
