
Founder and CEO, Bazaarvoice; Founder and former CEO, Coremetrics
Austin, Texas Area

Founder and CEO, Bazaarvoice; Founder and former CEO, Coremetrics
Austin, Texas Area
Entrepreneur, investor, and advisor to startups; primarily focused on the software industry, with a specific focus on ASPs, business intelligence software, eCommerce, and social media
Internet marketing, data mining and warehousing, business intelligence, ASP business models, analytics, eCommerce, word-of-mouth marketing, blogging, consumer/user-generated content, social media, social commerce
(Financial Services industry)
July 2008 — Present (1 year 1 month)
A new stealth mode financial services company founded by Suneet Paul and Jim White, formerly leaders at Dell (Transaction Group of Dell Financial Services).
(Internet industry)
December 2007 — Present (1 year 8 months)
OneSpot is a publishing as a service platform (Saas/ASP) founded by my good friend, Matt Cohen. I served on the Advisory Board from Dec. 2007 - Dec. 2008 and joined the Board of Directors in Jan. 2009.
(Non-Profit; 11-50 employees; Internet industry)
August 2007 — Present (2 years)
Elected by the Shop.org membership to serve a second term. Shop.org has over 600 members and organizes the largest conferences in the eCommerce industry. Shop.org is a division of the National Retail Federation (NRF), the largest trade organization for retailers.
(Privately Held; 11-50 employees; Internet industry)
November 2006 — Present (2 years 9 months)
Click Forensics is helping its clients get the most out of paid search campaigns by combatting fradulent clicks.
(Privately Held; 51-200 employees; Internet industry)
May 2005 — Present (4 years 3 months)
Bazaarvoice offers outsourced technology, services, analytics, and expertise to help companies enhance the online shopping experience with social commerce applications that drive sales. Bazaarvoice Ratings & Reviews™ and Ask & Answer™ deliver immediate success by minimizing implementation risk and maximizing the strategic impact of user-generated review content through complete customization, deep integration, community management, advanced analytics, search engine optimization, and syndication across the Web and to offline channels.
Bazaarvoice was named to the 2007 Red Herring Global 100 and 2006 Red Herring Top 100 lists and received the 2006 ClickZ Marketing Innovation of the Year award. Bazaarvoice currently serves over 200 eCommerce leaders including Bass Pro Shops, Dell, Macy’s, Office Depot, Inc., Overstock.com, PETCO, QVC, Sears, and ZipRealty. The company has headquarters in Austin, TX and offices in London, Paris, and Singapore.
(Privately Held; 51-200 employees; Internet industry)
July 2005 — December 2007 (2 years 6 months)
Advisory Board member for Powered, which is pioneering educational marketing online for large brands. Each Powered course engages the user, giving them value and leading to reciprocity in 25% of the "campaigns".
(Non-Profit; 11-50 employees; Internet industry)
August 2004 — May 2007 (2 years 10 months)
Asked to serve as on the Board of Advisors by the Chairman of the newly formed Web Analytics Association, which Coremetrics and all major Web analytics players are members of.
(Non-Profit; Internet industry)
March 2004 — August 2006 (2 years 6 months)
Shop.org is the network for retailers online. It’s where the best retail minds come together to gain the insight, knowledge, and intelligence to make smarter, more informed decisions in the evolving world of the Internet and multichannel retailing. Founded in 1996, Shop.org became a division of the National Retail Federation in January 2001. The association’s membership includes interactive executives from store-based retailers, catalog-based retailers, Web-based retailers, and retail solution providers. For more information, visit www.shop.org.
(Privately Held; 1-10 employees; Internet industry)
September 2005 — April 2006 (8 months)
Advisory Board member for ad:tech, which attracts 20,000 professionals at five global events annually. I was focused on the ad:tech 1MPACT launch with Susan Bratton, Jim Sterne, and Bryan Eisenberg. 1MPACT was a regional event in 10 cities, focused on the analytics and tools that make online marketing work.
(Privately Held; 201-500 employees; Internet industry)
April 2005 — February 2006 (11 months)
Served as on an ongoing supporter of Coremetrics on the Board of Directors.
(Privately Held; 1-10 employees; Supermarkets industry)
October 2002 — August 2005 (2 years 11 months)
Coupon booklet for the diet generation; tied to dietary goals; selling ad space to large CPGs; mentored CEO from start of company to exit (sold to a larger company, Marketing Technology Solutions - mtscorp.com)
(Privately Held; 51-200 employees; Internet industry)
June 2003 — April 2005 (1 year 11 months)
Evangelist; Management of Client Services team; Responsible for all ongoing revenue (renewals and up-selling to existing client base); Responsible for client satisfaction and adoption
(Privately Held; 1-10 employees; Internet industry)
February 2003 — October 2004 (1 year 9 months)
Realtor-focused ASP similar to a niche Salesforce.com
(Privately Held; 51-200 employees; Internet industry)
May 2001 — June 2003 (2 years 2 months)
(Privately Held; 51-200 employees; Internet industry)
February 1999 — May 2001 (2 years 4 months)
(Partnership; 10,001 or more employees; Management Consulting industry)
1994 — 1997 (3 years)
MBA , High-Tech Entrepreneurship , 1997 — 1999
1994 , Management Information Systems
1999 , MBA in High-Tech Entrepreneurship
raising my daughter, traveling, fine wine and food, science fiction (Bruce Sterling, William Gibson, Neal Stephenson), Wired magazine, BusinessWeek, AlwaysOn, entrepreneurship mentoring, public speaking, social media, online community
Shop.org (Board of Directors)
Coremetrics (Founder)
The Wharton School (MBA '99 and Entrepreneur-In-Residence)
University of Texas at Austin (BBA in MIS in '94)
2009 Winner of Entrepreneur Of The Year in Austin - http://budurl.com/bheoy
Winner of the "Austin Under 40" Award in 2009 - http://budurl.com/bvaus40
Bazaarvoice named "Best Social Media Marketing Platform" for our Ask & Answer solution by ClickZ in 2008
Bazaarvoice named to JMP Securities "Hot 100", selected as one of the best privately held software companies in 2008
Bazaarvoice named "One of the Best Places to Work in Austin" by Austin Business Journal in 2007, 2008, and 2009 (ranked #1 in 2009) - http://budurl.com/bvabj1
Bazaarvoice awarded "Red Herring Top 100 Global" in 2007
Bazaarvoice elected the most innovative software company in Austin for our Ask & Answer solution by the panel and readers of the Austin Business Journal in 2007
Bazaarvoice awarded "Marketing Innovation of the Year" by the readers and judges of ClickZ in 2006 (the grand-prize award out of 19 annual awards)
Coremetrics named #1 in the Web analytics industry by Forrester Research in 2003